Buyer beware! 15…read moreyears ago we signed up with Transamerica life Insurance Company for a 15 year policy. Everything went smoothly and the policy was pretty inexpensive per month. Two months ago, in April, the Company sent a policy increase letter to my old address, Thankfully on May 12 I received it at my current address. I called immediately because the new policy was jumping up from $60-$422. We weren't going to pay that much a month as the economy is so poor and my husband and myself are preparing for retirement. I spoke with the associate and he explained that the policy was up and it was about to increase. I told him to please cancel the policy. He ,then, provided me with an email where I could send the surrender letter. I sent all the surrender pages signed back to that specific email within an hour from the time we spoke. About three weeks later, I receive a letter requesting for me to please pay $1256.46. I called again and to find out why the payments were not stopped and the cancellation did not go through? The associate then told me that they did not receive my surrender page that I had emailed to them. Thankfully, I had received an automatic response saying that they had received the information. She, then, proceeded to give me a completely different email address to send the surrender page to them. Go figure! Thank God I had those payments stopped with my bank or right now I would potentially be out of $500 or more. This is bad business!

This is the worst company I've had any dealings with in my 62 years…read more Just try to receive a death claim without weeks of delays, inconsistent stories, and apparent untruths. That is, if you receive it at all. I've filed a complaint with the state attorney generals office where the policy was sold to my now deceased mother. We'll see what happens. JL 3/13/2026​​

Great company - great rates and incredible customer service! Everyone goes above and beyond to make…read moresure I feel valued and appreciated.

This is a HORRIBLE company! I am not a policy holder, however, I was in an automobile accident…read morewith someone who hit my car and is a policy holder. The claims reps are EXTREMELY rude and not helpful at all. They want you to work around their time schedule, not yours. I am extremely busy and told them they would have to work around my schedule to which they told me that was not going to happen. I am sure I will be fighting tooth and nail to be reimbursed from my damages.

I highly recommend this agency! Maria was my agent and she saved me so much money. She made me feel…read moreconfident with my decision because of her professionalism and knowledge on her product. She was able to educate me and I feel good that I'm making the right choice by switching my insurance. And it was fast--I was able to come in over my lunch break and it was no hassle. Everyone there was very friendly and made me feel very welcome in their office. Highly recommend!

From the owner: The Doug Valentine, State Farm team is proud to serve the Cedar Rapids area with insurance and…read morefinancial services. Contact our office today for an insurance review to see where we can help get great value on car insurance, auto insurance, and more. We would love the opportunity to earn your business. License #: IA-6855657

Jim Humphreys office has always been so helpful explaining the offers they have and answering…read morequestions I have as well as informing me of ways to get more out of my insurance. Very patience and friendly, not a pushy insurance office at all.

They have been very helpful with and questions I have had about my insurance. Annually, they meet…read morewith you to look over your policy.

i had slightly rear ended another car, and had great results working with Kari's group at State…read moreFarm. All went well like clockwork. Geri

Easy transaction. Great group and service. They made it very easy to handle all our insurance needs.read more

I've used them for app 30 years really good company they've always been very professional and…read morehelpful.

What a rip off. Got life insurance with them. They give you so much paperwork and guarantee you'll…read moremake money with the mutual funds and diversifying. Lost thousands to hidden fees. Absolutely all my retirement. I asked so many times what the exact fees were and they always responded with something else. Not to worry, you'll make money. My best friend lost many thousands too. Do not trust them.