I go to this Veridian Credit Union Bank location for my banking purposes every so often. I hardly…read moreever have to wait in line and the bank attendants are always very kind and knowledgeable. Also, whenever I go there, I'm usually out of there within 5 minutes, so the service there is exceptional. I definitely plan to return to this Veridian location for my banking needs.

I have been banking with Veridian for as long as I can remember, the customer service I received…read morefrom Chelsea Wilharm at the Coralville branch was above my expectations. Way to go Veridian.

Very upset new customer here, shopping for another bank now. I pened a new account with 2 federal…read moregovernment checks and they said they'd need to hold them for 1 week since I'm a new customer. Ok, no problem I guess. 1 week later, I'm told they're not releasing funds until the following day at 3pm (more than 8 days later), supposedly because yesterday was a bank holiday and "they couldn't do anything about it" despite their promise they'd be available today. Also, the "Current balance" is not the same as "Available balance" which isn't shown on their site or app. You need to dig into the details to see if there is a "hold amount". Not obvious at all and shady that it's buried in the details sub-tab page.

I have been banking with Hills for only a few years when I moved to the area. They have been…read moregreat. Matt Olson was exceptional in helping me through the mortgage process. Love the small town feel and caring from Matt and the rest of the Hills Bank team. Karen Taylor

Worked with Eric Pope at GreenState on our mortgage and had a really strong experience from start…read moreto finish. He was responsive, straightforward, and kept things moving without the usual delays you hear about in this process. What stood out most was how clearly he explained options and stayed on top of everything through closing -- no surprises, no chasing for updates. If you're looking for someone steady, knowledgeable, and easy to work with, Eric is a great choice.

Good bank but it is not located in Washington. The rate and services are good. It is located in 3…read morestates, Iowa, Nebraska, and Illinois.

I don't understand why this bank hires such impolite staff -- the service is terrible. That's the…read morereason why so many people give it low reviews

From repeated experiences, this branch has at least two rude Tellers, and at least one…read moredisinterested account manager. The three are non white females. The situation in a nutshell is that a new Asian Teller could not get herself to look at us or greet us back when we said good morning. Ok. No biggie. Also, instead of saying what she wanted us to do, she kept tapping her nails on the machine every time an entry was needed without looking at us. OK, no problem. Then when we were ready to get our money which was in her hand, she kept us waiting. I asked, what are we waiting for. I get silence and a conspicuous eye contact avoidance. OK, let's get the money and get out I told my wife. When finally, money was counted and left on the counter, I asked if we could get an envelope; $3000 is not a small amount to just toss and walk away holding in hand. Our request was met with disdain, and she tossed the envelope and asked us in a rude tone to step aside so she can take the next customer. We are not done, and it was a mistake I was not vocal about it and got the attention of everyone in the bank. I stopped by a cubicle of a Latin account manager on my way out, and told her that the teller was rude, she reluctantly and faintly said sorry without looking. OK. My wife was infuriated when we reached the bank door on our way out and she decided to go back to talk to the branch manager, and while waiting for him she could not help noticing the exchange of a smirk between the Asian teller and the Latin account manager. Ignore them was the message. Throughout this encounter, we maintained our composure and politeness, and we were somewhat still uncertain about the reason for this treatment. Regrettably, we have decided to have both our accounts closed once the latest check clears, as we seek better banking services elsewhere. For Wells Fargo: We sincerely hope that future customers, irrespective of their background, do not have to experience such unprofessional conduct at your bank. Our decision to leave is not made lightly, and we trust that you take this feedback as an opportunity to address and improve the quality of service you offer.

Everyone is so friendly and eager to help! They were ready to handle all of my questions. She was…read morevery efficient at getting my new account set up. Much nicer than the bigger banks around here. I might do all of my banking here. My other bank took away my debit card because of fraudulent activity (?) They are punishing me and even told me , "It is a privilege to have a debit card and not something that is automatically given." So coming to this new bank is very refreshing.....I appreciate the customer service!

From the owner: At Two Rivers Bank & Trust, it is our mission to empower you to achieve your financial goals and…read morefreedom through innovation, dedication, and expertise. Supporting the financial well-being of our customers, employees, and communities is at the heart of everything we do.

US BANK branch off Mormon Trek is reasonable and good customer service. I have banked there,…read morehappily, for 22+ years.

From the owner: At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us…read moreand enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals - large or small - our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender.

This is by far my favorite branch of my bank! I came on a Saturday to take care of multiple…read morethings, I got right in, they let me come in the building to make it easier, I was the only client there. Sam, the manager is super personal and helpful, she took care of my issues with ease...now I can enjoy the rest of my weekend. Thanks Sam!

From the owner: Member FDIC. Equal Housing Lender.read more

We have done business with MidWestOne since 1976. We have always had good experiences with the…read morestaff and with their financial services. If you are looking for a new bank or local bank - recommend you try MidWestOne.

Very polite and friendly staff. I applied for a home equity line of credit here having previously…read morehad a HELOC from them. I was told that this bank uses some type of external evaluator now to determine the value for my property, which we own in full. Our loan request was denied because the evaluation we were given was 43% below what the County Assessor had determined just this year. I was invited to pay for an appraisal to have my request reconsidered but I went to Hills Bank instead and they approved the HELOC the same day. Midwest One is probably ok for checking and savings accounts but I'd look elsewhere for any mortgage products.