Bob is great to work with. Now I'm one of his most frequent customers. Funny how that works...read more

We used Carpet Brokers for furnishing all our flooring for our new funeral home we have started in…read moreMissoula. From the moment we picked out our flooring to until the installers left, we received nothing but wonderful service. The sales staff listened to our questons and then made a great recommendation for the carpet and vinyl that would do well. The installers did a first rate job and were polite, well dressed, and courteous, we had to leave during the install and trusted them completely with our business while we were gone. I will always recommend Carpet Brokers to anyone in need of new flooring. I can't say enough about the service and products they provide.

Mike came out in March to measure and I haven't heard from them since. I called their shop twice…read moreand was told I would get a call back. Also sent an email and received no reply. Unfortunately, I can't recommend without any communication.

We purchased laminate flooring from Pierce and they installed it after a small water damage from a…read moredishwasher About 6 or 7 years ago. They installed approximately 750 sq ft throughout our house. We noticed problems with the floor within a couple months In our kitchen, dining and living room. The seams were separating and corner seams were "swelling" up. This was not at the edges of the install. It was in the middle of the dining room, living room and kitchen. We notified Pierce and they sent out 2 different reps. The supervisor who never came out to our house blamed our dog. He assumed our 4 year old potty trained dog was the problem. They did come over and replace 2 pieces in our kitchen and dining room. We continued to have problems so we called again. They sent out a new guy (this is the 4th person). He was very nice and they replaced a few more spots. I was tired of the hassle so we just put up with this floor until recently. It has just continually degraded so now I am installing my own floor now. THIS IS THE IMPORTANT PART. As I'm pulling out this old floor I have found that when they installed it, they nailed down some of the edges and they glued some of the seams in various parts of the floor. It appears they were noticing problems as they installed it and didn't install properly. these are floating floors that need edge gap to expand and contract. I installed my original laminate flooring that lasted 8 years no problems until our dishwasher leaked. It was the first flooring I had ever installed . I would think professional installers would have done a much better job than this. Please keep this in mind if you purchase from them or have them install flooring. Ryan Missoula, Mt

I'm impressed with the warranty and service work from Pierce Flooring in Missoula. More like…read moreshocked. It seems extraordinary to me 20 years down the road after installing the flooring in my house originally, I just wanted to have the wool carpeting (which is still in great shape) re-stretched as there were getting to be a couple of wrinkles. More than happy to pay. But they came promptly, re-stretched the whole carpet, it looks practically new again - and no charge at all. I've done a few other projects with Pierce over the years: bathroom tiles, kitchen floor replacement, cabin carpet and tile project. Everything from selection, sales, service and most certainly warranty has been excellent. And it makes me very happy to be able to have a locally owned flooring place where the dollars keep recirculating in our area.

I spent over $8k in carpet for two bedrooms, one staircase and vinyl plank flooring for living room…read moreand bedroom. Pros: nice quality product, professional installers Cons: less than stellar customer service, not competitive in pricing, while there was no high pressure sales there was also no real sale effort what so ever, like they didn't care if 8 spent my $8k there or not. Also they offer no furniture moving assistance prior to installation.

My wife and I stopped in to Loren's Carpet One last night. We walked through the store from one end…read moreto the other looking at carpet samples stopped at their counter had some Halloween candy they had set out and left. NO ONE EVEN SAID HI! We are both managers for a retail company and know the importance of customer service you will not get out business! We are going to another store today to buy!

A great local family carpet installation company. I used Max Hale Carpet Service for our remodel,…read moreincluding carpet and hardwood, and was highly pleased! They had just the right amount of detail, and the team worked together very well! Was very reasonably priced too!

Brosious installed the carpeting in our new home in 2018. They had to come back twice to re-stretch…read moreit. Although we are well outside the builders warranty period, we again, have ridges and lumps in our carpeting. About 4 months ago I spoke w/ the Brosious staff on the phone and they said that they would add me to their list when they were down in Hamilton again. Crickets ever since. We then contacted Shaw carpets in Dalton GA, wondering about a manufacturing defect. They inspected the carpeting and stated the inspection report found no defects, the carpet had not been properly stretched during the re-stretch. The carpet must be pulled from the tack strip and all furniture removed from the rooms and then properly power stretched following the Carpet & Rug Institute guidelines. This is our second home where Brosious was the flooring sub-contractor, and we had to have them come out twice on that project. Would advise to stay away. Tom Kresan

Joe is one of the best flooring guys you will ever meet…read more I have used Joe's products and installation services for almost 20 years. Had carpet replaced in upstairs of my house. What an amazing job-clean, fast, and no drama. Good prices and excellent service. Thanks Joe and crew.

Unprofessional and unreliable installers. NO service after the sale. Stay away from this company!read more

Huge shout out to Dave Corneil at Carpet Garage in Missoula! He has taken care of us with all new…read moreflooring throughout our vacation rental house in the Bitterroot Valley, along with all new carpet and LVT in our new condo in downtown Missoula. Dave has gone above and beyond what exemplifies excellent customer service. The store manager Carlos is amazing as well. Do yourself a favor and make sure to buy all your flooring needs at Carpet Garage in Missoula! Prices are amazing and the customer service is fantastic! Make sure to ask for Dave personally, you won't regret it!