I just finished having carpeting installed by Missoula Floors and I couldn't be more pleased. Brad…read moreand Kevin took great care and attention, not to mention extra effort, to make my carpet installation perfect. My home is small in a historic neighborhood and came with lots of little surprises. All were handled with professionalism with the goal of making it perfect. I highly recommend Missoula floors.

Bob is great to work with. Now I'm one of his most frequent customers. Funny how that works...read more

Mike came out in March to measure and I haven't heard from them since. I called their shop twice…read moreand was told I would get a call back. Also sent an email and received no reply. Unfortunately, I can't recommend without any communication.

Top notch. Dan Archibald worked with me to meet my needs, and Ryan worked hard to install the…read moreflooring to look its best. Both of them provided top notch professional service along with an excellent product. Thanks!

After explaining where the carpet would go and my preferences for one with no shading, the salesman…read morefound only one that would blend with our tile and said it was "one of their best carpets". After installation it showed every vacuum pass and footprint. Our 10-pound cats leave actual pawprints and furniture, even light chairs, leave permanent indents all the way to the backing. The seaming is poor and in one room the sections do not run the same way due to "a measurement error". Other seaming is not flush. After sending photos, I asked for the sales associate and the manager to observe the properties in person because I was told that "photos can be inaccurate". After six months both have not visited the installation site. My experience was poor sales advise, poor carpet quality, poor installation and poor follow-up. Do not believe their online guarantees which are simply there to get you in the door.

I spent over $8k in carpet for two bedrooms, one staircase and vinyl plank flooring for living room…read moreand bedroom. Pros: nice quality product, professional installers Cons: less than stellar customer service, not competitive in pricing, while there was no high pressure sales there was also no real sale effort what so ever, like they didn't care if 8 spent my $8k there or not. Also they offer no furniture moving assistance prior to installation.

My wife and I stopped in to Loren's Carpet One last night. We walked through the store from one end…read moreto the other looking at carpet samples stopped at their counter had some Halloween candy they had set out and left. NO ONE EVEN SAID HI! We are both managers for a retail company and know the importance of customer service you will not get out business! We are going to another store today to buy!

A great local family carpet installation company. I used Max Hale Carpet Service for our remodel,…read moreincluding carpet and hardwood, and was highly pleased! They had just the right amount of detail, and the team worked together very well! Was very reasonably priced too!

Brosious installed the carpeting in our new home in 2018. They had to come back twice to re-stretch…read moreit. Although we are well outside the builders warranty period, we again, have ridges and lumps in our carpeting. About 4 months ago I spoke w/ the Brosious staff on the phone and they said that they would add me to their list when they were down in Hamilton again. Crickets ever since. We then contacted Shaw carpets in Dalton GA, wondering about a manufacturing defect. They inspected the carpeting and stated the inspection report found no defects, the carpet had not been properly stretched during the re-stretch. The carpet must be pulled from the tack strip and all furniture removed from the rooms and then properly power stretched following the Carpet & Rug Institute guidelines. This is our second home where Brosious was the flooring sub-contractor, and we had to have them come out twice on that project. Would advise to stay away. Tom Kresan

Joe is one of the best flooring guys you will ever meet…read more I have used Joe's products and installation services for almost 20 years. Had carpet replaced in upstairs of my house. What an amazing job-clean, fast, and no drama. Good prices and excellent service. Thanks Joe and crew.

Unprofessional and unreliable installers. NO service after the sale. Stay away from this company!read more

Huge shout out to Dave Corneil at Carpet Garage in Missoula! He has taken care of us with all new…read moreflooring throughout our vacation rental house in the Bitterroot Valley, along with all new carpet and LVT in our new condo in downtown Missoula. Dave has gone above and beyond what exemplifies excellent customer service. The store manager Carlos is amazing as well. Do yourself a favor and make sure to buy all your flooring needs at Carpet Garage in Missoula! Prices are amazing and the customer service is fantastic! Make sure to ask for Dave personally, you won't regret it!