I can't speak for their storage or renting a truck but I can speak for their hitch installation. I…read morewill say I was nervous going in with all of the negative reviews and poor customer service experience I have read about this place. Even just general reviews online specifically about Uhaul hitch installations that tend to look very amateur'ish and obviously not OEM looking. However I decided to roll the dice and try them as this location is less than 3 miles from my house and their prices are the same or even cheaper depending on what hitch you get. Speaking of which hitch you get, just know Uhaul does not manufacture trailer hitches they will have to order it just like you would if you were trying to do this yourself at home. The trailer hitch Uhaul ordered for me was a CURT trailer hitch which I saw online from eTrailer while doing my research on aftermarket hitches so you could in theory do this yourself at home but without a lift and help I wouldn't recommend it. Took about a week for the trailer to arrive. I was actually pleasantly surprised by the work and turnaround time for the hitch install on my 2024 Acura MDX. It looks great and almost looks like it came with the car from the factory from Acura. And it took the installer a little over 30 mins to install and complete. I took off 2 stars because they scheduled my install time for 8am and when I arrived for my appointment to drop my car off they told me the hitch installer doesn't even show up normally until 11am to start. So why did they even schedule my appointment at 8am then? The guy working there told me I could wait there if I wanted to but they did not have a waiting room so he pointed to two chairs sitting by the bathroom and said I could sit there if I wanted to. He wasn't rude about it but also wasn't overly concerned or cared that I would be sitting there for 3 hours waiting until the hitch installer arrived. I could see how some of the reviews talk about their customer service...or lack thereof. If I knew I was going to be waiting that long I would've brought my laptop, tablet, or phone charger at least. ‍

Brought my Subaru in for a tow hitch and wiring harness because U-Haul has a great reputation for…read moreprice and quality of hitch installs. Didn't see the harness that I'd paid $100 to have installed so went back to the shop. The very pleasant associate told me it's in the trunk and because they didn't see a gasket to take out and push the wiring through they left it in the tire well. Running under the tailgate is great, right? (Pic1) A quick Google of installing a wiring harness on a Subaru gave great directions for doing it correctly so the cord is next to the hitch ball. (Pic2) WTF?

Customer service is always great! I always get the help I need and never have a problem finding the…read moreright solution!

NEAGTIVE ... WiLL NOT RETURN... ONE STAR TO MANY BUYER…read moreBEWARE ... POLICY NOT UP HELD I purchased a Stihl weedeater from this Ace Hardware and it stopped working within 24 hours. I tried to return the weedeater the day after I purchased it and was told they do not allow returns. My receipt clearly states that they allow returns within 30 days. There is also no signage in the store that says NO RETURNS. Being denied a return on a product that failed within 24 hrs is very frustrating and disappointing.

Great place if you need a trailer to live stuff, or a truck for in town…read more For longer moves out of state and such, I prefer the Penske trucks. But for in town and in state, especially trailers, these guys are great. We were helping our son move from one place in Charleston to a new place he bought. Took some furniture he didn't need to a relative who did in Bristol, then brought the truck back here. They even buy back unused boxes by the way. I also think the U-Haul boxes are a better deal overall and same or better quality compared to the ones at Home Depot. The staff at this location is top notch BTW. Definitely recommended.

When my daughter was getting married we rented a boat house here in our development, but it had a…read morelot of furniture that was going to be in the way. We rented a small truck for 24 hours, stored the furniture for a few hours while the wedding was ongoing, then returned the empty truck the next morning. Very easy - and because drop of was before opening hours that Sunday, we did the key drop off and received a confirmation email later that day. Couldn't have been more convenient for what we needed.

Awesome customer services! They have so many equipments. Very reliable and great prices!read more

Incredible equipment rentals. The most powerful machines by far. The crew is outstanding to work…read morewith and you will not find a better price in town! These guys are the best and kept our job site running 24/7. Huge thanks!

Because I watch way too much HGTV and thought it would be a great idea to add a tile backsplash to…read moreour kitchen right before Thanksgiving, we found ourselves with a demo'd kitchen, in need of a tile saw, and clueless. Where we used to live we rented things like that at our local home improvement mega-store but discovered the one in Mt. Pleasant doesn't offer tool rental. Luckily we found Sunbelt Rentals. They were friendly and helpful over the phone and in person and took the time to make sure we knew we could reach someone if we had any issues with the saw over the weekend. I am pleased to say that we still have all of our fingers and the backsplash looks A-MAZING. I wouldn't hesitate to use Sunbelt again myself or to recommend them to anyone.

I was on-site to pick up my husband from work wearing a Sunbelt issued class 3 safety neon shirt,…read moresafety glasses, and steel toes boots as required. Customers walk around not only the service center but the motor pool and in the service bays without anything safety regulated. He is supposed to get out of work at 5, so yes at 5:05 I feel obligated to get out of my vehicle to see what is going on because he was not asked to stay and we have other obligations. I went immediately to my husbands bay to see what was going on. I saw Dennis, Kyle, Mike and my husband in the bay when I walked in. Dennis said that I was wearing Glenn's safety shirt. I said yes I am safe with steel toe boots and safety glasses too. He commented that I wasn't wearing my safety glasses on my eyes and I said you aren't either. Dennis said where's your hard hat and I said where's yours while pointing to his baseball cap. Another 10min went by then I was told politely by Dennis, my husband's manager that the drivers complained about me walking around. (It was only one driver that had the issue) Granted I was never in any of the drivers way and I always was aware of my surroundings I apologized immediately to Dennis. When my husband finally clocked out at 5:12 we walked to the car. While doing so, Wes, a Sunbelt driver stopped my husband and said "come here I need to talk to you for a minute". I was walking behind him to see what yet another hold up was. My husband said Dennis already talked to me about it. He continued to tell my husband to "knock it off and he knew what he meant". Wes is not a manager of any kind and he does not have any place to manage my husband. Also my husband did not tell me to get out of the car, don't scold him. Why not talk to me like an adult. Now at this time during their conversation I was beside my husband listening to my husband get called out for my doing. Wes made direct eye contact with my husband the entire time until I spoke up and said I spoke to Dennis. The old belief where women aren't seen for being a person or heard is insulting. He mumbled under his breath, rolled his eyes. Wes said again to my husband just stop. I turned around and my husband followed for us to be told to have a good day while his eyes were attached to my legs. So he couldn't talk to me but he can eye fuck me. Wes has "wandering eyes" looking at me like a piece of meat. I am a person. The other teammates treat me like a person as I should be. When walking around my vehicle I saw housing glass on the ground that Mike, a sunbelt employee broke several days ago that Wes laughed at. Mike never bothered to clean it up. This glass is near the bays where employees/customers walk, equipment and vehicles drive. Not safe. A little back story: As a veteran I know how a motor pool operates and how disciplinary action should be conducted. I have been getting out of my vehicle after 5pm since March because it is a blue moon when my husband gets out on time. I enjoy and have made it a point to know my husband's teammates. I am friendly and respectful. Mike is an on road technician, that has seizures. He endangers his own life and others with heavy equipment on weekdays.