Extremely caring doctor. He reminds you of the Country Doctor that leaves no stone unturned. He's a…read moredoctor you can talk to about anything and you'll find He's there to help you He's a rarity in the field I highly recommend this doctor for his devotion and expertise. Just a good guy..

I absolutely love my doctor (Feinberg) who puts up with a lot from me. If I was just rating him,…read moreI'd give him 5 stars. Their office is the problem. It wasn't always but for the past 3 or 4 years (possibly ever since Crozier was bought out?) it is a miracle if I can get someone on the phone after holding for half an hour, after which time they now force you to leave a msg or hang up. This is a problem mostly with the phone option of "other" which would include Suboxone refills, which is an important part of Feinberg's practice. Also any other narcotic refills, calling to say you're running late, insurance issues, etc. I don't ever receive a return phone call letting me know that they are working on it or got my message - I just have to call around to the 3 or 4 pharmacies that are either where I live now or uses to live for an Rx to see if it has been called in and wait a week or two to hear back about an authorization for a test- that they make at their Crozier testing centers (bow over an hour away from me in Blue Bell) unless you know to ask them to ask for a specific imaging or whatever business. The best and worst experiences I had, however, were with the after hours answering service. The first time, it was 8 or at night and I was in Atlantic City. I realized I had forgotten one of my medications (I take 9... it's understandable) and it is one that if i miss by only a few hours I have incredibly scary and uncomfortable side effects from. We called the office and the woman who answered, an after hours answering service worker, went above and beyond for me. She somehow got in touch with Dr. F and I was able to make it with 30 seconds to spare at the pharmacy. That was years ago. A couple months ago, instead of my thyroid medication I take 50mcg of, I was given an Rx of the thyroid medication I take 5mcg of in a 50mcg dose. The generic names are almost identical. I had been taking it for a few days before I realized and was really freaked out about it. They had closed the office at 4 that day (a holiday Friday so Tuesday was the next time the office would be open) so I got the after hours person. I was literally crying, realizing I hadn't been taking my medication for close to a week and had been taking 20x the amount of the other. I have no idea how this happened but I was pleading and begging with her. Could she have been nicer? Yes. Was what happened her fault? No. She said she was not allowed to contact the doctors unless it was life and death and that she would get fires otherwise. Quite a policy change.

A wonderful, wonderful practice. After dealing with a lousy doctor's office for several years, my…read morefamily finally made the switch to GVFM, and we couldn't be more pleased. All the doctors on staff are very friendly, knowledgeable, and go to great lengths to make sure their patients are comfortable, informed, and well cared-for. While I've also seen the other doctors in the practice once or twice, my PCP is Dr. Melrose, and he's delightful. An affable guy without any of the arrogance that you often see in other doctors, Dr. Melrose -- and his angel of an assistant Charlene -- both take wonderful care of their patients. He never makes you feel like you're taking up valuable time, and is perfectly happy to spend as much time as needed with each patient. The front-office staff is very friendly and welcoming as well, and the clinic itself is clean, brightly-lit, and quite nice. Best of all, I've never waited more than 10 minutes for an appointment, and 95% of the time, I'm seen within five minutes of walking through the door. My only regret is that I didn't switch to GVFM sooner. So long as I live in this area, I'll never, ever go to another practice. LOVE these guys!

Doctors are great. BUT, this office staff sucks. Not professional. transferred phone back and forth…read moremany times, would not listen to my issue. wasted much time with the office clerks.

I am a biomedical scientist and have high standards for my clinical care team. Firstly, my GI doc…read moreof 5-years, Dr. William Huntington, is exceptionally caring and clinically adept; I could not be more pleased with his care. As for the office (mainly Malvern, PA), the staff are generally professional and polite. I've learned who to speak with for a more rapid response. If a routine appointment is not available for months, I've found the office wait list actually is effective, and if I say it's an urgent issue, they do try their best to accommodate.

Can't get an appointment with my gastroenterologist Dr William Huntington. They say he is…read moreunavailable until next year, and I still can't schedule for next year. They are rude people on phones, and they never call you back. Find another practice especially if you have an ongoing condition.

Do not recommend. He was extremely condescending. I didn't care for his approach, he never asked…read morequestions or assessed how I was feeling. It was my first and last appointment. Find a doctor that listens, this one needs to come down from his high horse.

2nd time being helped by Dr Schaeffer in 10 years for severe lower back pain. He is very friendly,…read morecourteous, comprehensive, asks lots of questions and provides lots of relevant and helpful information. Highly recommend. Office staff was very helpful and courteous as well. All good.