Confidence in Dr. Boynton fulfilled once again. Knowledgeable, caring, clear, and succinct…read more Always a pleasure to work with staff, in person or by phone, as well.

(The following is a copy of my Google review). This is INSANITY. They will not answer the phone…read more(4844768390) at this place!! I spoke to a receptionist on 4/5 and was told I'd receive a call back within a few days to schedule a routine procedure. It's 4/19 and I haven't heard from them. They never called so I started attempting to call them last week. I called on 4/15. I sat on hold for over 45 minutes (47 to be exact). I couldn't hold anymore so I hung up. On 4/15 I tried again and sat on hold for 52 minutes. Again, I hung up. Simply to speak to a receptionist to make an appointment for a procedure. You can't make an appointment any other way for the procedure I need. No option on MyChart. I'm on hold AGAIN right now...37 minutes. Edit: wow...after holding for 42 minutes, a phone started to ring and I got excited thinking that finally someone was going to answer. Nope, it rang 6 times, placed back on hold. What is going on at that office??? This is infuriating. Edit again: they returned my call the next day (today 4/21) and I couldn't answer as I was at work. Then they sent a letter to My Chart, they've tried to reach me, they care about my health. To reach out to them at the same # that they don't answer the phone at. I'm done with these people and already have a referral to a different gastroenterologist. Edit 4/26/26: I decided to make one last attempt to call them on 4/21, right after I posted the above edit and was able to get through after holding for 26 minutes. The person I spoke to said that there is some sort of issue with their phone system and that they have no way of knowing how long someone has been on hold before they answer the call. She transferred me to someone else in order to do a pre-procedure screening. That person explained to me that they had no procedure availability at Lankenau until July, if I wanted to schedule with Riddle, I could be seen before July. As I've already waited weeks at this point because of the lack of a return phone call weeks ago and all of my unsuccessful attempts to reach them, I opted for Riddle. I explained to the person at Lankenau that I could only pick up my phone after 3:30. Explained my frustration with their phone situation. She told me that she'd forward my information on to Riddle and would request that they call me on Weds 4/22 3:30-4. I watched my phone for that call on Weds 4/22. No call. On Friday 4/24 at 9:04AM, my phone rang with a call from Lankenau I was at work but answered the call. The person from Lankenau was calling to do the same pre-procedure screening that I was told on 4/21 that Riddle would be calling me to do. I explained to her that I spoke to someone at Lankenau on Tuesday who said they'd forward my info to Riddle, that I'd receive a call from Riddle but that call never came. She apologized, said she was going to reach out to Riddle when we got off the phone and she'd ask them to call me on that day, Fri 4/24 after 3:30. NO PHONE CALL FROM RIDDLE AS PROMISED. Today is 4/26, Sunday. Why is it IMPOSSIBLE to schedule a very common/simple procedure?? They don't answer the phones and when they reach out to you with a letter in MyChart, they ask you to call back the exact same # which leaves one on hold for ridiculous amounts of time. I'll call Riddle tomorrow and if I can't get this resolved, I'm going elsewhere. I took the time to write this review with the hope that Lankenau does something to correct this issue. I can see the other reviews and I see that I'm not the only one experiencing this. The other reviews were written months ago so if there truly is an issue with their phone system, they've had ample time for time to correct it. God forbid someone has a serious issue such as cancer and they can't even reach their provider. I see the response above about contacting a patient advocate...why should someone have to do that over such a simple issue of phones not being answered and outgoing calls not being made as promised?

The entire team at MLGA is the absolute best. Particularly Dr Norman Callahan. No matter how big my…read moreproblem is he knows what to do. I would never even think of going to anyone else other than Dr. Callahan. Even the young man at the front desk was great.

I have been going here since 2019 after being diagnosed with breast cancer and I went through all…read moremy treatments at this facility. I also went there for MRI's - CAT SCANS I haven't got one negative thing to say from day one everyone I came in contact with treated me like I was the only patient. This place saved my life. From the time I walked in the door to check in till the time I checked out everyone always made me feel like I was the only patient, they really gave me the best care. The Oncology department The Radiation department The girls in the office and even when I would call on the phone about a question I had or if I needed to give the Doctor a message they always called me back with an answer right away.I would recommend this place to everyone I know it's the BEST !! Thank you, Louise Mazz

If you have a true Gastroenterological issue that is of major concern, this is not the place to…read morecall. Appointments are available EIGHT (8) MONTHS from now. Therefore I have to imagine either these people are coming for follow-up appointments or none of these people have serious concerns. If you have a real issue find a practice that can offer care so you don't suffer for eight months.

Here's an update to my review. She died on July 6th, 2025 due to having pancreatic cancer…read more Something she would have known earlier if you hadn't been so callous about canceling her appointments.

Thorough, compassionate, respectful and professional. Pretty much everything you want in a GI doc…read more Office appointments are difficult to get--he's busy, period. But he does not neglect his patients and his office staff work incredibly hard to accommodate you. If the situation is serious--they work you in. Highly recommend him to anyone in need of a GI doctor.

My visit was at the Downingtown/Exton office. Total negligence. Ordered a procedure & 16 days later…read morestill waiting for Dr. 'S Office to submit pre-auth. Terrible, terrible experience. Don't feel Dr. Gordon listened to me or even cared. Then they tell you to not get upset. How about they live with this pain & shitting their pants & someone treat them this way? No wonder our healthcare system is broken

Make sure they hear you when you tell them about your issues up front. I told them I have a…read moreparalyzed vocal cord and severe LPR Silent Reflux. They still did the endoscopy at this outpatient facility and I almost died. Just pure negligence on their part. They should have sent me to a hospital. They called the ambulance when I couldn't breathe after I woke up and now I get a ambulance bill for $1,000. WOW, just great after I almost died and now I wake up fearing I can't breathe and am going to die. Afterwards they tell me I can only have procedures done in a hospital setting. Why didn't they suggest that after I told both the doctor and anesthesiologist my issues before the endoscopy. Just a nightmare.

Dr. Stuart Barish and his team are amazing!!!read more

Dr. Blake was extremely attentive engaging and knowledgeable. Definitely going back!!read more

I have just had my second procedure with Dr. Blake and I am very satisfied with my experience. The…read morestaff and wonderful and welcoming, they go above and beyond to ensure your comfort. They also take great care to explain the process and what they are doing so you feel in the know. Dr. Blake is a fantastic physician who treats his patients with care and respect. He performs the procedures and consultations quickly, I was in and out in under 1.5 hours each time.