1. Neefe Jennifer R DVM

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Antioch, CA

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Neefe Jennifer R DVM

4.5 (2 reviews)

Services - Neefe Jennifer R DVM

Pet physical or wellness exam

Pet vaccinations

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17 years ago

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15 years ago

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Lone Tree Veterinary Hospital & Urgent Care

Lone Tree Veterinary Hospital & Urgent Care

(264 reviews)

We had a wonderful experience at this veterinary clinic. The entire team was welcoming, patient,…read moreand genuinely caring from the moment we walked in. They took the time to thoroughly examine our new puppy, answered all of our questions without making us feel rushed, and explained everything clearly. It was obvious that they truly care about the health and well-being of their patients.

Lone Tree has been incredibly helpful for the most part for my cat who presented with a fever and…read morestopped eating over the weekend, I've gone in three times since then and he's starting to respond to treatments and medications. I had called ahead and they were able to make an appointment for him right away to save the extra cost of an emergency walk in, my cat was seen immediately and I was able to be in the exam room with him, the staff were knowledgeable and kind and took great care of my fur baby my first visit. It wasn't busy there at all, I returned to pick up additional medications for him and again it was easy in an out, not terribly busy. They lost some starts only due to a particular tech that cared for him during his in patient stay yesterday to receive IV fluids and (I thought) tube feeding and anesthesia. HE DID NOT RECEIVE THE TUBE FEEDING OR ANESTHESIA. I discovered this on picking him up at closing time, he was also soiled with diarrhea that was already dried into his fur at time of pick up, I had called to check on him and was waiting at the clinic an hour before pickup and the diarrhea was only mentioned as she brought him out. The techs name is Andrea who was so neglectful, I was deeply concerned by her demeanor upon meeting her but didn't think much of it, she had just begun her shift and seemed more concerned with eating a yogurt and then going outside to take a break within an hour of her shift beginning than the care of my cat. She wasn't informed about his case when I had questions about his condition and care plan and didn't seem to much care about him aside from whether she had maybe seen him before and if she would recognize him. More importantly she was the tech I was communicating with regarding my cats care and was the one I told directly that I would like to go ahead with the feeding tube and anesthesia. I was charged and extra $575 for these things(returned in credit on his account when I realized this hadn't happened) she had said only "no one told me he was getting that" but I was the one who told her to her face i witnessed her passing this along to the receptionist who added the charges to the payment and then the tech, Andrea, immediately went outside to her car for a ten minute break. Maybe she forgot but that is unacceptable. I was very disappointed he didn't receive the feeding tube, and also very disappointed he was returned to me COVERED IN DIARRHEA he had clearly been sitting in for hours, I was also disappointed that even if they weren't going to clean it they couldn't have given me a heads up about that so I could buy pet shampoo or wipes before pick up given all the time I spent waiting at the vet and the calls to check on him there was plenty opportunity to inform me of this. Nevermind it is poor practice for a clinic to allow a cat to sit in their mess for hours this can cause infection and additional distress. As I understand it it is common practice for a vet to clean an animal that has made a mess in their care before returning them to their owner. I will be speaking with management about this particular vet tech, I had called to talk with them but was told they are traveling and will get back to me... otherwise the care was great and affordable from Lone Tree, however I am left feeling very concerned about the incompetence and general disregard from vet tech Andrea.

Ark Pet Hospital - The room

Ark Pet Hospital

(76 reviews)

I started taking my Chameleon and Jack Russel here just towards the end of last year and so far I…read morehave nothing but great things to say about Dr. Lori and her staff. I suffer from a lot of major anxiety regarding most of everything in my life - but it's especially bad with my pets. The staff are always responsive to my concerns - and they can always squeeze me in for an appointment. Dr. Lori is honestly the best Vet I've ever had the pleasure to meet and work with. She's to the point, always offers solutions and stops me from my spiraling. The staff is great about giving estimates before finalizing any tests, medications, procedures etc. I appreciate everyone at Ark Pet and all that that you do- thank you guys!

Not a place for compassionate service at all! Dr Hageman literally killed our cat! After seeing her…read morein the morning for an annual check up, she found injection site sarcoma and told us without regards to our feelings that she can fix that by amputation! Then she manipulated the apparent sarcoma with the cat screaming in pain. After getting home, the cat was foaming in the mouth ,eyes dilated and stumbling all over. They told us that the condition should pass within an hour. Within an hour the cat was dead! Unfortunately, pets are considered property in the State of California and not much you can do for bad veterinary practice! My advise: make sure your vet is a compassionate person and has good bedside manners.

Neefe Jennifer R DVM - vet - Updated October 2026

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