Sam the owner has taken great care of me for the past five years. His prices have stayed…read moreconsistent. I would never go anywhere else.

Vape died after 12 hours and I wasn't even hitting it like that. Will not buy from here ever again!…read moreWtf!

Amazing!!! Really good service so many selections and they are here to find you the best selection…read morefor you. We got a Garry Bong and then went to get another one.

The worst customer service!!! Not helpful and very rude guy , never seen something like that in…read moresmoke shops in Chicago area , definitely not recommend

This the spot for anything they got you cover and the best prices around trust me I shop around I…read morerecommend to everyone

I've been a frequent customer here, attracted by the great prices and the early opening time of 8…read moream. However, on multiple occasions, including today, I've arrived just after 8 am only to find the store still closed. This inconsistency is disappointing, not just for me but for the others I've seen arrive with similar expectations. My suggestion would be for the business to either update their opening hours or refrain from advertising an early opening time they can't consistently uphold. Even after the store clerk realizing he had customers waiting in the parking lot not even a "hey guys sorry for the delay..." or eye contact.

I have been going to this vape shop for about a year now. Sadly this is not where I bought my vape…read morepen from, but is now my go to place. Honestly I'm waiting for my battery to die out so I don't feel bad wasting this pen. They have flavor samples available for e-juice. Unlike other places they have a binder with all the flavors numbered, and organized by brand. This makes it a million times easier to find the sample tank for trying flavors. They are also very patient, and knowledgeable about their products. I am still a bit new to vaping so I always go there for my questions. It is very nice to find a place run by cool people. Often vape or smoke shops are run by people who pressure you into sales. There is a vape shop closer to me, but I always feel them pushing me to buy more so I rarely go in there. Stay awesome!

My go-to neighborhood vape shop. Friendly, informative, and straightforward. Not always trying to…read more"upsell" you like some shops I've visited. And they have a great selection of juices. Highly recommended.

One of the few knowledgeable, tobacco shops in the area. Go to Lou's it's the place to choose..read more

CBD cartridge was defective. Exchanged it. New cartridge works but doesn't taste the same as last…read moretime. Started to cloud and leave residue on side. Floaty stuff in the cartridge and tastes nothing like the last cartridge of the same flavor. I don't trust them anymore but historically they have been good. Their supplier is either scamming or they selling returned cartridges snd customers are scamming them. Mario Carts in packages with a different brand name. They are selling fakes here clear as day. Get your CQ in order

I had a easy going experience at this store, I brought in a iPhone 13 and they fixed it with in 30…read morealso hook me up with a screen saver so I wouldn't mess up the screen again. They have excellent customer services and They are now 100% my new phone store.

So I when in this store got my iPhone screen fixed which I paid 150 for a little pricey but I…read moreneeded it fix ASAP . Not even three weeks later my screen start acting up , I hadn't dropped my phone or had an physical damage but it was working . the Buttons were randomly not working or pressing on their own I tried to go in and see if maybe they could take a look at it , maybe open it up clean it and close it back down but no the owner said I had to pay for a whole new screen so I was very upset cause I always go there well Not no more . Let's not talk about how the screen after I took it to apple they said it wasn't a good fit screen . I only gave it one star cause that's the lowest I could.

Always have amazing service, never feel rushed and they're always so helpful. Bonus is they have…read moregreat prices compared to the rest of the city.

Great experience! The young gentlemen was knowledgeable, friendly, and answered all my questions…read morewith a smile and without making me feel rushed. Also left with a free product to try out! Another great bonus - prices are GREAT.

Got a PuffCo Peak Pro for $300 +tax. Not too sure how they are getting away with that price but I'm…read morenot complaining. Will be back.

New shop around town and they are the best; vibes always great, service always easy, wide selection…read moreof stuff,l. Lots of smoke shops popping up around the neighborhood but I recommend this one, I always come back for the people. Owners present and actually cares and that's the type of person I want to give my business.

The owner is cool guy and hooked me up when the other shop (North Milwaukee Avenue) closed early -…read moreunderstandable on a slow Monday in frozen February Chicago weather - and directed me to other shop and told other store to hook me up and they gave me good deal from already good selection.

Stopped by here yesterday after work to get a pack fast light coals to light up my Hookah at home…read more The coal was priced fairly and the store had lots of other things as well but the store was out of all posh flavor's and I was hoping to buy one. Customer service was fast and friendly. Definitely recommend this business to all local smokers.

Random visit to see what glass they sell. Have been on the lookout for a replacement "Gandalf"…read moresince my OG sustained an irreparable fall which crushed me. A gandalf pipe with length and "feet" to keep them table stable are hard to come by. Despite the low cost to create, such pipes can carry a pricey value. The storefront is exactly on Touhy ave across the street from Target. The strip mall it's located in has just a few feet of gravel/ sand as parking. Best if you can back into a perpendicular park spot. As the other reviewer stated, backing out onto Touhy ave at any time can be tricky. This address is a short ways from the nearest intersection and oncoming traffic from either direction can by tricky to deal with. The attendant working the other night was named Edwin. Cool gent. Knew his stuff, no bs or up-selling. We spent time chatting about a variety of unique, newish styled pipes, bongs and recyclers. Pricing was from affordable to industry norms. Unless a piece is truly unique I try to keep my spending to thrifty. *Protip, in glass shops always see if they will price haggle. I mean, why not! Here, they will allow for some if you are crafty. Through our conversations and his willingness to show me a few more selections I ended up purchasing my first glycerin encased & a uniquely decorated long pipe as well. Glycerin encased pipes and bongs are hitting the market with a quickness these days. The reason being, that gel like, non-toxic glycerin substance, can be frozen or cooled and will hold a low temp longer allowing for a smooth cool hit. Not all glass is created the same and plain glass smoking pieces are known to break while in the freezer. Whichever piece you decide on, always inspect the merch. Ensure that it works for you, that you understand how to use and that cleaning will be simple. The store attendant should know enough to explain all of these integral details with you. Most glass shops have a common rule posted at the door which indicates, once you buy, absolutely no returns. Of course if you become a store regular, sometimes owners/ attendants may be lenient if there happens to be a factory defect. But like any merch which you plan to purchase, requires you the user to properly inspect that piece before leaving. Due to the experience, wide selections and pricing, I'll check them out again in the future.

The place has really friendly and knowledgeable staff. They have never been out of stock of what I…read moreneed. They seem to have a lot of stuff that I do not want as well, so I suspect that you will find whatever you are looking for unless you are looking for an 1800s opium pipe from China or the like. The prices seem on par with what I was used to prior to switching to this shop as my go to place. There is parking in the front and street parking on the closest side street. I always choose the side street (watch out for the pothole on the corner) because backing out onto Touhy does not seem like an overly safe thing to do.