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    Needles And Knots

    5.0 (6 reviews)
    Open 10:00 am - 5:00 pm
    Updated 3 months ago

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    3 months ago

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    4 years ago

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    Shauna S.

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    5 years ago

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    Hobby Lobby

    Hobby Lobby

    3.1
    (22 reviews)
    4.4 mi

    While I love Hobby Lobby & find myself there often for random supplies & decor... their customer…read moreservice is less than impressive. I have yet to go in & have someone working even half smile. While I am often greeted as we walk in, there is never enthusiasm or happiness behind the greeting, & they are never able to help me find items when I can't. I'll return because their prices are good & it's close by, just wish their customer service was better.

    This was my first time at Hobby Lobby. My initial impression was overwhelming--the store feels…read morecramped with merchandise stacked too high, almost like a warehouse. When I entered, a group of workers shouted "Welcome in!" toward the entrance, though not to anyone in particular. I came to purchase two yards of fabric for a sewing project. No employee approached me to offer assistance. When I found the fabric section, there were no staff members around except for an elderly woman who was quite rude. She didn't smile, say good morning, or make small talk. When she finished cutting the fabric, she tossed it onto the table rather than handing it to me. She did the same with my receipt, simply tossing it toward the center of the table. These small interactions added up, making me feel unwelcome. I'm left wondering why I shouldn't just buy fabric at Walmart if the customer service and expertise are going to be the same. To make matters worse, the other customers seemed unfriendly as well. Overall, this was a very unpleasant experience.

    Pinspiration Tucson

    Pinspiration Tucson

    4.2
    (10 reviews)
    5.2 mi

    This was a wonderful date night place. We made scented candles and you can bring your own wine -…read morewhich we did. The staff was very friendly and helpful. We would love to do it again. They also have a splatter room that looks like fun too!

    We purchased the Date Night Package to celebrate our 14th wedding anniversary and paid extra…read moreexpecting a special experience. Unfortunately, it felt no different than a standard splatter paint session. Prior to booking, Rebekah assured me that if I purchased the date night package for $109, we would get an Anniversary sign and special touches. When we arrived, there wasn't a sign or even a verbal acknowledgment, and several elements of the package were either missing or not executed as expected. After reaching out, the business acknowledged that aspects of the anniversary experience were not carried out as intended. I also provided a screenshot from the website referencing champagne, despite later being told that champagne has never been offered at this location. The most disappointing part was the resolution. Despite acknowledging the shortcomings, the only compensation offered was a 20% discount on a future visit, which requires spending more money with the business. We paid extra and chose pinspiration to celebrate our 14th wedding anniversary based off of the conversation I had with Rebekah prior to booking and the website description of services included in the package. If I could give less than a 1 star, I would. The lack of customer service and effort to remedy their mistakes and misleading us to purchase a more expensive package makes this experience even worse. I do not recommend Pinspiration.

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    Holiday creations for all!!
    Holiday creations for all!!
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    String art
    Splatter Date nite

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    Splatter Date nite

    Needles And Knots - fabricstores - Updated July 2026

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