I had an unfortunate experience with my local cobbler who ruined my favorite pair of heeled booties…read moreto the point they were unwearable. When I went to this shop however, the man that owned it was friendly and told me how he is a third generation cobbler and how it would be a simple fix. It was only $5 more than the other cobbler charged me and he completely fixed the original issue as well as the damage the other person had done. He also has a very cool story if you bring in tall heels that let me know right away that it would be good quality that I can't say here to protect privacy online. Could not have had a better experience here!

They fixed two pairs of beloved leather shoes perfectly and a reasonable cost. I'm so appreciative!read more

This is a great cobbler. I was recommended it by my sales associate. The man who owns the shop is…read moreso kind and hard working. He did an amazing job on stretching my shoes. Happy to say this is my new cobbler now.

Hands down the most frustrating and unreliable customer service experience I've ever had. I made a…read more30-minute trip on a Thursday afternoon during normal hours, only to find the door locked and a vague note about reopening at 8 PM or 8 AM the next day. I came back Saturday morning during their posted regular hours, and they were closed AGAIN. Extremely unprofessional and a total waste of time. Avoid this place.

OUTSTANDING. The gentlemen fixed (replaced the heel and polished them to new), my wife's favorite…read morepair of shoes in less than 24 hours. I can't believe how inexpensive it was. Old-school dudes doing old-school buisness. A hidden gem. Bring cash (and not a lot of it).

Owner was very kind, BUT his work was less than stellar. He hand stitched and it was crooked, big…read morebulging non-matching thread, and not professional looking at all. He should have been upfront with me before doing the work (and he still charged me!). I ended up taking them to Mardy's Shoe Repair in Newton (166 Needham St). He brought them back to normal and they look great! Do not go to Cobbler Shop West unless you realized he can only do simple, non-professional work.

Best !!the repair was magic made shabby and old look and feel new!…read more Taking many more leather items to this fantastic wonderful place but it's closed Monday so I have to wait . It's worth the wait

There is nobody else I would trust with any shoes or leather. Peter is always there to help out.read more

Quick fix to sew a loafer . Done while I waited . Easy to find . Reasonable cost . Highly recommendread more

First, they've moved to 23 Pond St. in Natick. Second,…read morethey've done great work replacing soles on 4 different pairs of my shoes. Highly recommended!

I have multiple feet issues and thankful to have an employee, Diane, help me find the right shoes…read more Very knowledgeable and pleasant. I hope she remains an employee there.

The absolute worse service in the entire world. We were ignored for 30 minutes after calling first…read more The manager just ignored us and took someone before us after we were waiting for 20 minutes with a very active toddler running around it was not easy. Do not go here if you have a toddler and want even remotely decent service. I will never come back and tell everyone to never come here.

George's Shoe Repair is the best in Boston/Cambridge. I am so glad I found this place. His work is…read moreexcellent, prompt, and well-priced. I discovered George's Shoe Repair after giving up on my favorite Cambridge place, whose post-pandemic prices spiked quite high and became unrealistic for my budget. I am so grateful to have found George's Shoe Repair; I've had different services performed on about six pairs of shoes, and I'm thrilled with the results. As far as I'm concerned, George's Shoe Repair doesn't have competition in the Boston area, and will always be my first call when I need any work done on my shoes.

George repaired my nonslip shoes and Bean Boots that LLbean wouldn't fix. Both came out great and…read moreat a price lower than replacing either one individually for the total.

I took in a pair of moose hide moccasins with worn out soles. John was extremely helpful, offering…read moreto repair them with new soles he would make by hand. Fortunately, he found some cupped soles that were better suited and use those. Someone who can repair shoes is a rare and valuable person in this society today, and I am delighted to have found him.

This was my first time using Superior Shoe Repair. I brought in a pair of leather winter boots to…read morehave the vamp top stitching. When I picked up the boots, I didn't recognize them. I couldn't tell that the stitching had been replaced. They were like new! I had the boots winterized as well. The work was so professional. I'll be sure to return to Superior for all my shoe repair and maintenance.

Fabulous skilled shoe repair with wonderful staff! Been going to this business for years and years…read more Always happy.

Eagle Shoe Repair is the best......keeping many of my 15-20 year old shoes in excellent condition…read more Highly recommend

The owner repaired my platform slingback shoes and did a great job. Reasonably priced.read more

I had a great experience with Mike and his craftsmanship replacing my Danner soles was A++. I live…read morein Dedham and found easy parking on my Saturday drop off and the same on my Friday pickup. Highly recommend Mike and his work. Cheers.