Matt is great. He is responsive, professional, and knowledgable. He has helped us with our…read moreancient AC unit twice already. I would highly recommend Justice!

Justice Refrigeration, Heating and Air's complete lack of communication, minimal- effort service…read moreresulting in no diagnoses but an expensive bill, disrespectful front desk lady who yells and hangs up on customers with concerns and questions they cannot answer due to incompetence, multiple visits with multiple reschedules over a week wait between each, and blatant disregard for client health concerns makes this company one of the worst in the state. We called end of July for LOW airflow from our vents and a "call serviceman" code on the thermostat. They came out that week, were at the house for less than an hour, topped off Freon. Left with no update, but now there was a FAILURE code flashing and we had ZERO airflow at all. It took them a WEEK to give us an update. During that week long wait for an update, we repeatedly called and texted both known numbers. Our texts were "read" but never responded to, meaning our concerns were blatantly ignored. They came out the first week of August after our complaint the issue was made worse. He came at the end of the day for less than an hour, only reset the thermostat, and left again with no update for over a day. We got home that day, failure code was STILL there and we had NO airflow. At this point, it was 80-82° in the home and had climbed an average of 2°/ 3-4 days with it being 90-110° outside and no way to cool down. He finally came back out going into thr 2nd week of August and AGAIN was there for less than an hour with zero update for 24+ hours, despite reading texts and receiving multiple calls. We are going into the 3rd week of August with the same failure code, NO airflow, 84° in the home, and no one has reached out with a solution or to schedule us. I own desert geckos and I have had to turn their heat source off (which I shouldn't have to in Nebraska) because their tanks reached 100° inside in a matter of 2 hours which is DEADLY to them. Our working dog is unable to cool down and is left panting for hours which causes serious health complications. This is by far the worst customer service I have received by any company and I would never recommend them to anyone.

I rarely write reviews, however this has to be done. The customer service in the US appears to be…read morelacking in every industry, however BLT Plumbing gets it. Their staff in the office and field are the best. They all seem to enjoy their work and want to make a difference for their customers. I can't say enough fantastic things about this group.

I have had BLT do work for me several times and they are very good and reasonably priced.read more

I have had Custom Cooling & Heating for many years. They have done repairs and have an annual…read moreservice contract. They are the BEST! Very dependable and great customer service.

We purchased a newly built townhouse in Lincoln in June, and we noticed in July that the air…read moreconditioner was barely cooling the house. Enter Custom Cooling & Heating, two kind and helpful gentlemen who were very experienced. They checked everything out and found our unit was low on freon, so they charged it up. It is now cooling the house easily, and we are thrilled. Then, when I called to pay the bill, the woman I spoke to was so kind and helpful. What a great group of people! You will not regret hiring this company for your cooling and heating needs!

I can't recommend them enough. Responsive, fair, professional, all the things you want in a service…read morecompany. Especially when you are dealing with such big ticket items like ACs and furnaces, I am so glad we found Solutions and I will always recommend them if anyone asks.

Quality work!! Top of the line customer service. Solutions A/C installed a new HVAC system, on time…read moreand cleaned up afterwards. Great job!!

It was ridiculously quick and easy to get an estimate setup with Jim on the phone , he's very…read morehospitable and professional. Vince their Technician came out to do an estimate, he was polite and respectful of our house and house rules. He wore boot covers and sanitized his hands at our request with no complaint. He took a look around and made sure we knew what he was talking about. I look forward to having Pure Comfort as our go too HVAC #1 service provider.

My inspector relied on this company during my home purchase, and the result was extremely costly…read more They cleared an HVAC system that was already failing. Despite having a home warranty, every HVAC professional who later serviced the unit said the problems should have been identified at the time of inspection, leaving me with major out-of-pocket expenses and in need of a whole new HVAC in under a year.

we knew we were going to need a new ac unit at some point and decided to go with one before the…read moreheat hit hard this summer. we shopped around and found Kayl Heating and Air. Rob the owner stopped out and gave us a bid. We had a few other bids but settled on Kayl due to the fact the owner took time out of his day to stop personally and give us a bid. We spoke to Andrea the office lady and she was amazing help get us scheduled up a few days after. Our service man Brandon was very good he took time to make sure everything was perfect. Brandon went through the prosses of setting up and showing us all the functions of the new system and thermostat, after he was done he left the house cleaner than when he started, a few days later stopped on his way to a service call just to make sure everything was good. rob followed up with us a week later. if i could give them more than 5 stars I would. 100 percent recommend kayl heating and air.

Very professional group of HVAC installers. Punctual, friendly, knowledgeable, professional in…read moreevery way. Love my new furnace system and ecobee thermostat. Very affordable and great warranty too. Highly recommend Kayl Heating and Air!

So glad my cousin told me about these guys. We were trying to get a minisplit in our attic which is…read morefinished btw and people were giving us astronomical quotes. Not only were they reasonable in price but their team was knowledgeable and they were able to get a crew out to the house within two weeks. There was a leak a few days later but we contacted them and hey had someone to the house the next day. The discovered the issue was just an adjustment of tubing they fixed it and didn't charge us a dime. I would recommend!

SOS Heating & Cooling installed a new furnace and air conditioner in our home in 2018. We just sold…read moreour house and the home inspection revealed a gas leak. I talked to their service department and was told there would be a $95 charge. Even though there is only a one year warranty on the installation. I argued that the gas leak should have been checked and discovered at the time of installation. A gas leak for 7 years? This was a disaster waiting to happen and they refuse to stand behind their work. Bob D.

As always, exceptional service and customer service. Needed quick help to fix ac on a triple digit…read moreday. Not only did the squeeze us in but did so for a very reasonable price. Moreover, I wasn't home and they guided my wife through it. Highly recommend!

When our AC went out, i did a little troubleshooting and found that the start capacitor had blown…read more Wanting to get a new one ASAP, several HVAC places here in town wouldn't sell me the part, but instead wanted to send a tech (to tell me what i already knew was broken). Biggerstaff not only had the part in stock, but sold it at a very reasonable price (i researched the price online), and i had my AC back up and running in less than 1 hr.