I've been seeing Dr. Chuang every 12 weeks for the last 4 years for psoriasis and rosacea & could…read morenot be happier with his care! I've never waited more than 15 minutes after my appt time to see the doctor. The front office staff is super accommodating - I showed up for an appt on the right day of the week and the right time, but I got the dates wrong and was exactly 1 week early! They managed to work me in the schedule so I could be seen that day instead of having to come back. Dr. Chuang is straightforward and I appreciate how he puts things in terms I understand. I have hormonal disorders that also affect my skin and he always takes the time to review my lab work from other doctors and talk through how everything is affecting my skin and what my options are.

Same experience as the other 1 star reviews: Dr Gary Chuang himself is great (no problems there!)…read more The problem is the office/billing. I wonder if Dr Chuang sold his practice to a private equity firm because the office is now all about profit and not about patient care. Also, I have been double billed, billed for crazy amounts (like hundreds of dollars for a skin check when I called my insurance and was only supposed to pay my $40 copay) and then it's soooooo much work to and hassle: his office just drains the life out of you and makes you want to give up and just let them keep your money. The final straw is that now the office has a new policy where you have to keep a credit card on file. This seems rampant for abuse! I decided to quit this practice rather than have to go through the hassle of this office changing my credit card aimlessly and fraudulently.

I can't say enough wonderful things about Dr. David and her amazing staff! I've been seeing Dr…read more David for several years now and she has always been kind, patient, compassionate and incredibly positive. I have struggled with severe eczema my entire life and Dr. David was able to prescribe medication that has helped clear my skin tremendously. I'm so grateful for the care, knowledge, and genuine concern she has shown me throughout the years. It also makes me especially happy and grateful that my son is able to see her as well. Knowing that my family is in such caring and capable hands means so much to me. Dr. David and her staff are truly amazing, and I'm incredibly thankful for everything they do. I would absolutely and highly recommend Dr. David to anyone looking for an excellent dermatologist. Thank you, Dr. David and your wonderful staff, for all that you do!

I'll start with the good. Parking was easy, the building is nice, the office was easy to find, and…read moreoverall the facility itself is great. Unfortunately, my experience inside the office was a completely different story. From the minute I walked in, something just felt off. The first person who greeted me at the front desk simply asked, "What's your name?" No hello, no welcome, no "How are you?" Just straight to business. I actually said, "Hey, how are you doing?" and had to repeat myself. It almost seemed like he was surprised that I was asking how he was doing. It might sound like a small thing, but first impressions matter, especially in a medical office. A simple "Hi, welcome in" goes a long way. The office was also extremely quiet. I didn't see any other patients, there wasn't much going on, and the same elevator-type music seemed to be playing on a loop. I sat in the lobby for about five minutes while I could see staff talking in the back. Eventually, someone came out and brought me into an exam room. This is where things became even more uncomfortable. I was told to undress and stand on a white cloth because the floor was cold. No gown or robe was offered. I had to specifically ask for one, and the response was basically that they normally don't give patients one. I said I wanted one, and they eventually gave me one. That was a big red flag for me. If you're asking someone to undress for an exam, providing some type of covering seems like a pretty basic patient-comfort thing. Then the doctor came in with another person holding an iPad. I had no idea who she was at first. I asked and was told she was there to help document everything. Maybe that's standard for this office, but when someone is potentially about to examine you while you're undressed, I think an introduction and explanation beforehand would be appropriate. At that point, I had already made up my mind. I wasn't comfortable getting undressed or doing a full exam. I stayed dressed, asked the doctor to look at the two specific things I came in for, and kept the visit short. When I checked out, they asked if I wanted to schedule another appointment because the doctor wanted to see me again in 30 days. I declined. But here's the part that really sealed it for me. About 30 minutes after I left, I actually called the office because I wanted to give the doctor feedback directly rather than just go online and write a review. I asked to speak with her and was told she wasn't available. I left my phone number and asked for a callback. They even asked what the call was about, and I specifically said I wanted to provide feedback about my experience. I never received a call back. That was red flag number four. The frustrating part is that none of my concerns were about the building, parking, or even the doctor's medical knowledge. It was the overall experience and the lack of basic communication and warmth. Say hello when someone walks in. Explain what's going to happen before asking them to undress. Offer them something to cover themselves with. Introduce the additional person entering the exam room. And if a patient calls afterward specifically wanting to provide feedback, at least acknowledge the call. Those little things matter. I left feeling less like a patient and more like I was just being moved through a process. And when I tried to give the office an opportunity to hear that feedback directly, nobody called me back. Based on my experience, I won't be returning, and with the number of dermatologists available throughout Torrance and the South Bay, I personally wouldn't recommend this office.

I went to see Dr. Kirby the first time about a year ago. And he actually talked me out of the…read moreprocedure I wanted at that time. He told me it just wouldn't look good and I shouldn't do it. This is the kind of doctor you want, honest, who thinks about what is good for you! So of course when I wanted to get some juviderm injections, I went back to Dr. Kirby! And the results are excellent!! I am so happy with the outcome! Also, he takes the time to explain everything to you and keeps asking of you have any questions. He doesn't rush you or the procedure and that makes you only feel more comfortable. His bedside manner is amazing! And his nurse, Maureen, is very friendly and responsive. I definitely recommend Dr. Kirby!!

So happy every time after I leave Dr Kirbys office. Thanks for taking good care of me and my lips!…read moreIt's bn about a month and they look great.

I did a review years ago but I felt a need to post again. I hadn't had micro needling for the…read morelongest time. I did try a new med spa close to me in Westlake Village which is 2 hours from Manhattan Dermatology. It was a minor facial treatment. After about a week I thought " why did I do that". There is no other dermatologist I will go to ! It is very worth my long drive. I can't say enough about Manhattan Dermatology . A great staff who really cares . Thank you Dr. Magovern for always producing the best results for anything skin related

Had to come here when my wonderful MB derm stopped taking insurance. Never had a problem with the…read moreproviders here, other than always felt rushed, but definitely not going back anymore. The front desk staff needs to be trained on customer service. The sticks need to be taken out of their a$$es. I'm done with their rude, elitest, snotty attitudes. Do they not realize that derms in the S. Bay are a dime a dozen??? They act like they are the ONLY derm in the South Bay. ADIOS!!!!

I had the best experience at Beach Cities Dermatology. Fariba Seraj was so professional and…read moretailored my laser appointment to my skin type. As a biracial woman it is really hard to find the right and safe laser. Fariba made sure it was safe, and it was so effective. She also took COVID-19 very seriously and made sure that proper protocols were carried out before and after so that I felt very safe in her care. If you are having skin issues on your face I also highly recommend her. Fariba has been doing this for decades and you can tell by the way she examines your skin and determines the diagnosis right away. I'm so glad my skin problems are part of the past and that I finally found someone I can count on and trust!

Please believe the reviews people place them on here to alert its cery to receptionist are rude…read morewith no reason to be . I am a receptionist my self so I understand certain frustrations but these lady's are rude for no reason . And the best Dr there is always booked and cuts every visit super short to the point that u feel it wasn't thorough even and still have more questions. This is a very honest review after going there for about 4 years now

I scheduled an appointment as a new patient and was asked for my ID, insurance ID, and credit card…read moreinformation. Unfortunately, I only had my e-wallet on my phone, as my physical credit card was not with me. The receptionist informed me that I would need to return with my card. I almost left without being seen. Luckily, my other card was with my husband, so I had to retrieve that information. It would have been incredibly helpful to have been informed of this requirement ahead of time, especially since they texted me before the appointment without mentioning it. On a positive note, Dr. Kivnick was very knowledgeable and provided insights that I hadn't received from my previous dermatologist.

The office was super nice and very clean! The front desk woman was super nice and helpful too! Saw…read moreDianne the PA and she was so so friendly and knowledgeable. I loved her "don't sit and wait" approach to something I had going on. Liked that she'd rather be safe than sorry. 10/10

Had a growth which they diagnosed as a wart. Scheduled and appointment and they decided to remove…read morethe entire growth. Just received word it's benign. Dr. Kyle and her staff

I have been a patient at this office since 2021 and previously saw a PA who was kind, personable,…read moreand efficient. Unfortunately, she no longer works here. I scheduled an appointment in 2026 with Dr. Michelle Cheng instead. Dr. Cheng herself was efficient and prescribed the medications I needed, which is the only reason this office is receiving one star rather than zero. The rest of the experience was completely unprofessional. When scheduling, I uploaded my new insurance and my appointment was confirmed, leading me to believe the office accepted my insurance. Upon arrival, the front desk was chaotic. Patients were being called out by full name and even MRN numbers within clear earshot of the waiting room, which was extremely concerning from a privacy standpoint. I provided my insurance card and later asked for it back, at which point a front desk employee named Rebecca responded with visible attitude, stating she could not run my insurance because her computer was not working and repeatedly said they "just needed to get me into a room." I specifically asked whether the provider I was seeing accepted my insurance and was told yes. After a rushed and impersonal visit, I was left alone in the exam room for another 10 minutes without being told my appointment had ended. During this time, I overheard multiple conversations about other patients in the hallway. When I returned to the front desk to retrieve my insurance card, I was told my insurance "wouldn't go through" and was informed that it was my responsibility to ensure the provider was in network. I explained that I have PPO insurance and that my coverage is active and used regularly. Despite this, I was told my insurance was "not valid" and that they "hoped it would work when billing got it." Overall, this visit was disorganized, unprofessional, and deeply disappointing. I will not be returning.

Doctors and staff are so kind and professional. Had a growth removed and biopsy returned negative…read morefor cancer!

I do feel well cared for when I leave. They follow up on me. They are thorough. I've been a…read morepatient for over 15 yrs. Fariba Seraj, R.N.P. has done IPL on me along with discovering some bad things I had on my skin. I have full confidence in this practice and the hard working people in it.

So lucky to have found Dr Desai and Pure Dermatology!!…read more Easy/plentiful free parking in small parking lot within their building. Beautiful office. Bright and airy with a perfect aesthetic. Very warm front desk staff that provide the absolute best of service. You can tell that they truly care about you. Dr Desai is amazing, hands down. She has fantastic expertise, experience, and skill in both medical dermatology as well as cosmetic/aesthetic dermatology. Overall, the experience has been fantastic and replicated at each and every visit. Very highly recommend!!!

I had such an amazing experience at Pure Dermatology & Aesthetics with Mitchelle Dang Le, PA-C! She…read moreperformed my XERF treatment, and I am beyond happy with my results. She also did my microneedling, and I am absolutely obsessed with my glow!