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Neal K Maru, MD

1.0 (1 review)
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8 years ago

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Integrated Neurology Services

Integrated Neurology Services

2.6(28 reviews)
4.8 mi

Shameful, Deceptive, and Aggressive: My Experience with Integrated Neurology Services…read more On July 7, I called Integrated Neurology Services to schedule an EMG. I spoke with Ms. Hasiet Domenico, who ran my insurance eligibility and clearly told me they were in-network. I trusted her word and moved forward with the appointment. Two months later, I was blindsided with over $1,500 invoice claiming they are not in-network. When I called the billing department, Ms. Saroa told me, in the most dismissive tone, that "scheduling staff have no clue or knowledge about insurance" and that the information I was given was "inaccurate." She gave me an ultimatum: pay the full amount immediately or she would send my account to collections. No apology. No attempt to fix their error. Just threats. I decided to double-check with the scheduling department. The representative confirmed that they do check insurance before scheduling and inform patients if they're out-of-network. After further digging, I learned the truth: Ms. Domenico ran my eligibility, got an error, informed the billing department, and both decided my insurance would not be accepted. But instead of telling me, they kept it a secret and went ahead with the appointment anyway, knowing full well I would later be hit with the bill. This wasn't a simple oversight. It was a deliberate act to lure in a patient under false pretenses and then pressure them into paying a massive bill. Ms. Hasiet Domenico and Ms. Saroa both played a role in this deception, and Integrated Neurology Services clearly tolerates these unethical tactics. If you value honesty, transparency, and basic respect, steer clear of this place. They are not just unprofessional but they are calculated, aggressive, and willing to trap patients for profit.

Convenient locations with knowledgeable staff / technicians / doctors. I was able to review and get…read moretests without too much of a wait. I do like there is online check in which means I didn't do any paperwork in person. I had a brain mri reviewed, emg testing, and will be doing a sleep study.

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Neal K Maru, MD - neurologist - Updated May 2026

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