DO NOT GO HERE. I have had 2 sleep studies and they did not send the reports even though I called…read moreseveral times. My studies lapsed because of their incompetence and now my insurance won't cover ANOTHER study. This place is a fucking joke, literally playing with people's lives. Asked to speak to a manager and was told "there isn't one". I am complaining to my insurance company, my doctor, yelp, the BBB, and VA health board.

He knows what he's talking about. Good Dr. Thanks for taking the time to clear things up and also…read morelisten to my concerns.

Kendra was a lifesaver for our family. Her sleep program worked wonders in quickly restoring sleep!…read moreI cannot say enough good things about it! Thank you so much Kendra!

Just do it, it's life changing. This is one of the best decisions I made as a parent, for our whole…read morehousehold. Our baby is sleeping 11 hours at night with no wake-ups, with 3 hours of naps with clockwork consistent timing. I truly believed our son was just on the very low end of the sleep needs range. At 10 months old, he was still going to bed late, waking 2-4 times a night, and waking up early in the morning. We read a lot online about sleep routines and optimization of the sleep environment. We tried non-stimulating activities before bedtime. We tried "drowsy but awake". Nothing made an appreciable difference. It felt like we'd tried everything and exhausted online resources. We were in desperate need of consistent and continuous sleep. Admittedly, I previously felt pressured by a lot of the recent social media posts saying sleep training is harmful and unnatural. These claims are NOT backed by science by the way. I was wary that sleep training would be synonymous with "cry it out" and did not want my baby to feel abandoned. Thankfully, Kendra provided precise and gentle sleep training instruction. There were some tears, but we were in the room with him to provide comfort as we both learned a new skill together. The differentiators were (i) having a very detailed plan that I could follow, not just general concepts, (ii) receiving benchmarks of how long he would take to go down and how long certain phases would last, and (iii) having a resource to ask questions to as bespoke situations arose. Kendra's plan and support has given me the confidence to handle nighttime sleep and naps like a pro. She has given me back crucial nighttime sleep, so I can continue to work to my fullest potential and give tons of energy to my son during playtime. She's taken away the fear of "solo parenting" while my husband is away on travel for work.

Short version: Skip it…read more Long version: I got a referral from my ENT to this location for a sleep study. I drove some distance to pick up the insurance-approved device to evaluate my sleep patterns. When I arrived, they handed me a box and told me to read the included instructions. I asked them if I could wear an existing sleep assistance device and they said they'd ask the doctor and text me with instructions. The message didn't come in time and I slept the night without the device. I called the next day and explained the situation and asked if I could hold onto the box for another night. The woman I spoke to on the phone essentially panicked and repeated at least 5x that they *desperately* needed the device back *today*. It was super weird. I again drove the very long distance to dropped off the device not having used it and still billing me and my insurance. There was no follow-up, apology, explanation, nothing.

I think the quality of care is great and the doctors are very personable and caring. Even the…read moreoffice staff at the front desk are great it's just a wonderful place to be treated for a sleep disorder.

Great doctors, physician, assistants and support staff! Quality care, knowledgeable, kind, and…read morecompassionate, they are the complete package! Thank you, Nova Pulmonologist! Excellent surface!

Terrible waste of time, not helpful, unpleasant.... Please avoid if you require proper medical care!read more

Dr R. Appeared to be genuinely concerned about getting a conclusive study. He won't prescribed a…read moremedication outright to temporarily resolve a concern .the group is interested in understanding the totality of your sleeping patterns. It was mentioned in a previous review that this is a scam .don't see how ,seems pretty dry cut to me my insurance has paid for everything and officE had preapproval. The company also followed up daily with reminders by text and email. Tip: The Front desk receptionist is not very friendly don't mind that. Techs are vey nice!

I should have read the reviews before I went here! Right hand does not talk to the left. They sure…read morewill bill you and your insurance for whatever they can even when they say they cancel an appt. Check carefully!

This used to be good. And then they outsourced ALL communication to a call center in India, with…read moreall of negatives and non of the positives that that presents. To get a copy of my prescription, I called 7 times over the span of 5 days, and was each time promised to get it "by the end of the day" or even "in 10 minutes". There is no way to reach the actual office. There's no special button on the call tree. All things go to the call center and they're useless to help. I will never go to this doctor's office again. Never.

Sleep study and Cpap treatment for the last 3 years. Everything was explained completely and all…read morequestions answered. Very knowledgeable staff and they are very pleasant to work with.

I would not recommend. I've had issues from billing to doctor's ghosting me to incorrect supplies…read more Everyone is nice I've spoken to and i really appreciate that. But that's unfortunately where the positives end. I've had to call multiple times about getting a sleep med only to find out the doctor is no longer there. I have gotten multiple invoices from them "misplaced" and then getting a bill over a YEAR later. I've gotten the wrong supplies on multiple occasions(or no supplies). They were who my PCP sent me to. I ended up completely cutting off my account with them. I would suggest finding another place that takes your insurance. I wrote this review after trying to get them to send me single invoice with all the required info for my FSA to process. The 2nd ask still doesn't have all the info my FSA wants even when giving them a bulleted list of what was needed. I'm cutting my losses and will find someone more organized.

Do NOT waste your time with this organization as the word "care" is only suggestive. Their medical…read moreprofessionals are not aligned on care. I have never been scheduled with the same doctor twice and each has told me I have a different form of sleep apnea and each offers a different form of treatment. How am I to advocate for my own health if no one can agree on a prognosis? When trying to talk to someone in customer service regarding these services, I am either routed to their 3rd party billing department or told that some will be in contact with me within 48 hours. Two weeks have gone by with no response other messages reminding me I have an outstanding balance or calls asking me to increase my installment payments. This organization is a scam and clearly only cares about getting paid. They will do anything to avoid talking to customers and resolve outstanding issues.

Did what they were supposed to do. It was like a hotel room.read more

I scheduled for a sleep study and on the evening that the study was to be done I arrived and the…read moretechnician attempted to do a fever check with an infrared thermometer. The reading came back as 91.9 which was ridiculous. She attempted several more times before admitting that the device wasn't working. So no one was getting proper fever checks when arriving at the facility as a result. There was no backup thermometer for her to use either. I have an slight asthma problem and wearing a face mask does cause me to cough from time to time and when I told the technician that I had had a COVID-19 test twelve days prior she said to write down that down on the COVID-19 questionnaire sheet and to write that it was negative. Well, I hadn't received a phone call confirming that it was negative and I had no COVID-19 symptoms but, yes, I could be asymptomatic. So I told her so and then her demeanor completely changed and she insisted that I had to reschedule and leave. I guess she thought I had COVID-19 as A) she couldn't get a valid temperature check, B) I coughed a few times in my mask (I wanted to show my asthma inhaler but no time for that) and C) that my COVID-19 test result wasn't back yet. I can understand that they need to keep the facility and others safe there. COVID is highly infectious and I don't want to be the means of someone else catching it if I were to have it and not know. But a COVID-19 test only shows that you didn't have COVID at the day/time the sample was taken. I very well could have gotten COVID two or three days ago and been walking around with it without knowing. So the test is of little value other than to fulfill legal requirements. I was never told that I would have to bring any proof of a negative COVID-19 test either. Taking a sleep study is a risk as one doesn't know how well they cleaned the beds or the rooms at the center but it's something I need to get done unfortunately. In any case, I found another nearby sleep study center that actually conducts their own COVID-19 test so I'm going to them instead. From the other reviews, it doesn't seem like this sleep study center is all that great. Having to share a bathroom is also something I don't think I would've liked.