I needed a deduct meter installed in my domestic water supply. That's the meter that removes the…read more60% sewer cost from water used outside the house for watering and pool-level maintenance. They installed it at a fair price and were quick and efficient. They got the permit for us and scheduled the inspection. They were friendly and explained everything to me. The installation is tidy and professional. The new connection to the existing pipe is securely swaged in place, and the whole thing looks great. They even replaced a valve not included in the original scope of work at a nominal additional cost as a last-minute request on my part. I now have a main water shut-off that doesn't leak every time I turn it on or off. If I need a plumber in the future, I'll certainly call them again.

Called them over the weekend because I had a leaky pipe, texted me Monday to say they had…read moreemergencies and would get to me Tuesday. Tuesday same thing said would call me to schedule. Never called called them today (Wednesday) and Eric said it was my fault because I didn't call again . What???? Tuesday you said you'd call me! UNDEPENDABLE. UNRELIABLE! POOR CUSTOMER SERVICE. And it's not like I didn't use them before. Have done nearly $7k of business with them the last year. NEVER AGAIN

Richard was very responsive and scheduled me quickly to fix a minor water leak. He also diagnosed…read morethe issue with our water heater and got it fixed that same day. We are very pleased with his expertise and quality of work. I made a total of 3 calls to different plumbers and Richard was the only one who returned my call. He scheduled me right away and showed up when expected. Highly recommended!

Gary has always been responsive, honest and fair. I've used him for small and large jobs and he has…read morealways done a great job. I would highly recommend New Horizon!

I was looking for a quick response even though the problem wasn't urgent. Gary set up the…read moreappointment for 3 days later, then contacted me the next day when an earlier window opened. He showed up on time, was very personable, fixed the issue promptly and at a fair price. I definitely recommend him.

Would HIGHLY recommend these guys for ANY home project. We've used them now twice in the past year…read more- new shower and new kitchen - and beyond how easy it was to work with them they are also extremely reasonable. Extremely. Tom and Mike are the best. Call them for any home project you're considering. Important to add - their employees are GREAT. Trustworthy and reliable. Honest and personable. A huge testament to their work.

After completing an estimate for work and promising to reach out to schedule our small , but…read morecritical to the sale of our home, project we were unable to contact them for well over a month. All calls and emails were ignored despite us letting them know from the beginning that we were operating on a tight timeline. After previous customers reached out to them we finally got word that they fell behind on their schedule and wouldn't be able to complete the work. A simple phone call would have saved us over a month of waiting and headache with the preparation to sell. Edit June 2019: two full years after I posted this review the folks at trolley crossing deemed it fit to respond. This is consistent with their general lack of communication skills and customer service.

Used another plumber recently. Regretted it very much. JimTrombly fan. Worker professional and niceread more

Other people in my community are regretting that they I hired JIm Trombley plumbing & heating to…read moreinstall their air conditioning & heating condenser unit & furnace, they have the same condenser & furnace as I do. So we all got screwed.

I highly recommend Jason. He was very fair with his pricing, arrived on time and even wore…read moreprotective shoe covers to minimize mess. He is very personable and honest and installed our faucet, disposal, and drains in no time at all.

Excellent service- came within 30 minutes of initial call. Personable and professional. Fixed the…read moreproblem and was on his way. Will call again for future jobs.

I needed a refrigerator serviced and he got back to me right away. Nice guy and walked me through…read moreeverything I needed to know! Professional and courteous. Would definitely recommend.

John is a thorough professional, he helped fix the storm door which was not installed correctly and…read morealso painted the door frames, all in couple of hours. I was pleasantly surprised by his punctuality, he showed up on time and was a pleasure to work with.

Tim and his crew were able to help us out on short notice and did an excellent job with drywall and…read morepainting. They really know what they are doing and I will definitely use them again.

Had a very small job that I could not do. in the midst of a much larger job, they returned my call…read morewhich in itself was pretty amazing. They gave me an estimate, showed up on time for three days , did an amazing job I highly recommend them