My husband's thermos full of soup was left in his backpack over a 3 day weekend and exploded…read more Nobody knew until Monday morning. Definitely not a way to start the week! There were no stains but the stench was foul. I tried rinsing it myself and using some vinegar but it just wasn't cutting it. I found this place on Yelp. I called and was quoted $12. That sounded more than fair so I dropped it off. Nice facility and even nicer staff. They said it would be ready by Wednesday night with a possibility of it being ready on Tuesday. I wasn't in a rush for it and I let them know this. I called on Tuesday and was told it wasn't ready yet and would be ready Wednesday. A few hours later in the evening, they called and let me know that it would be ready for pickup in the morning. I thought it was very considerate of them to call and confirm this. Many businesses don't take the time to call their customers with updates. I picked it up on Wednesday morning. I truly expected there to be a lingering smell--it was that bad. I shoved my face all the way into the bottom of the bag and sniffed. I continued sniffing like a hound dog but only smelled a faint fragrance from whatever they used to clean it. I was stunned! I told them I was only worried about the smell but they made it look brand new again. Then, to top it off, when the guy rang up my ticket, it was only $10!!! My only regret is not having cash for a tip and no option to leave one on the ticket. I highly recommend these guys. They know what they're doing and take pride in their work. I hope I don't need to use them again but if I need any sort of dry cleaning done, I will go directly here.

I brought my gold Vince velvet top (original retail price $425 at Neiman Marcus) to Diamond…read moreCleaners Port Orange for a simple cleaning, trusting their expertise with delicate fabrics. What I got back was a ruined garment: the once-fluffy gold velvet is now matted and irregular, with clearly defined, uneven demarcations from what looks like improper heat treatment or pressing. The once-luxurious texture is flattened in large patches, making it unwearable and impossible to restore. The damage is consistent with the appearance of velvet that was heated or treated with chemicals improperly. I explained the issue to the owner, who argued with me that there is no damage. He even tried to claim it is the lighting and talk me out of my damage claim. He offered no acknowledgement of their error, no apology and would only refund my dry-cleaning costs if I signed a waiver of my right to pursue damages. Further, he threatened to sue me for slander if I posted evidence of their damage to my velvet garment online. This isn't just extremely poor service; it's negligence that has cost me hundreds of dollars. Do not trust them with anything valuable or delicate. I found the owner to be dishonest and manipulative. I'll be taking my business elsewhere and warning others to do the same.

Outstanding service and worth the limited hours and high cost. Best in town hands down.read more

Very long service, over a week for dry cleaning one dress. The dress has stains; after cleaning,…read morethe stains are more visible. Never again

I accidentally had written this on the Beville location when I visited the one on Nova. Fantastic…read moreservice with reasonable prices. Great customer service when I first dropped off my garments. Two piece dress and it was $15.95 with tax. The suit was white, delicate and filthy and was returned to me like new. I received a friendly call when it was ready for pick up. It was also ready within 24 hours without any additional charge. I'll be back! Second time here again friendly service.

I needed a coat and a shirt dry cleaned in a pinch while traveling for work. This place took care…read moreof me in less than a day for $23. They were fast and friendly, would use them again.

The owner is very nice. She helped me set up an account for my dad. I had a huge load for her to do…read moreand it was very reasonably priced. This business has picked up up and delivery, a big plus!

Amazing service everything done with great care and great customer service always on time with…read moredelivery and pick up time

I've never been to a dry cleaners in Ormond. Brooke Cleaner has great service and turnaround time…read more Thank you!

Liars and scammers. Dropped off 5 coats for cleaning 04/02. 4 returned. Brooks said there must…read morehave been a stain. They melted the buttons, and tried to pass off some crystal buttons that did not even match the coat. Buttons melt, no big deal, we can fix that. Then I asked the manager, Purav, why they lied and did not tell me; just trying to pass off the coat, like I would not notice the cheap, ugly buttons on my Kate Spade coat. He just shrugged his shoulders. I told them I was leaving soon for vacation, and sent them two websites that had buttons that I liked. The buttons were in stock and not very expensive. Then he called me the day I was going on vacation, and told me they could not get the buttons. I told him I would deal with it myself, but to just send me a $36.94 refund for the coat cleaning. Purav said he was sending the check "today". A month goes by, still no check. Then Purav says again, he will send the check "today". Another month goes by, and then Purav says a check cannot arrive at my home; there is a problem with my address. Amazon and a whole bunch of other business don't seem to have any problem getting mail and packages to me. Thus, another lie. Then Purav says to give him my personal number so he can Zelle the money. Not doing it. Burned me already 4 times. Enough is enough. It has been 5 months now, no check, no refund, just lies and scams.

NO LONGER OPEN. This was a great little dry cleaner with great service and value. I made a visit…read moretoday and found the business is closed and the building is for sale.

I have never been treated so rudely at a business. We have done business with this man for several…read moreyears. I brought a garment in that I was dissatisfied with because it looked like it had been taken out of the dryer and it up extremely wrinkled. Not even folded just stuffed in a bag. I was very pleasant and explained it was extremely wrinkled.The owner told me it was no big deal it wasn't like it was going in some high dollar house or in a magazine!This man has not got a clue about my house or anything about me. Rude doesn't even begin to explain his attitude. As he jerked it out of my hand and threw it in the bin and said I'll just do it over!!!!Someone needs to teach him about Customer Service. You shouldn't treat anyone like that much less a regular customer.

Very clean, machines well-maintained and efficient. Double load washers take 23 minutes to…read morecomplete a full cycle; cost is $2.50. I dried a large load which included 2 sweatshirts and a pair of jeans in 28 minutes; cost is $0.25 per 7 minutes. If you need laundry soap, Tide and Gain powder is available for $1 per load. I'm sure they have some fabric softener available to but I didn't need any. If you find you are missing a sock when you get home, don't despair. They have a box where they put stray socks which you can look through. If you want to drop off laundry, the cost is $1.25 per pound, $10 minimum. If you drop off before 4 pm, they can do it the same day.

DO NOT GO HERE! We dropped our laundry off to be washed,…read moredried & folded. The owner GAVE MY LAUNDRY AWAY then just shrugged his shoulders when I addressed it. I would estimate that I lost over $5000 worth of clothes. Most of them were Harley Davidson shirts, sweaters etc. that I'd collected over the years. He's a rude, ignorant douche bag! I asked him to look at the cameras & he said they weren't working. DO NOT GO HERE UNLESS YOU WANT TO PAY TO HAVE YOUR BELONGINGS STOLEN!!!

I did so much research trying to find a decent cleaners in Deland. So glad I chose B&O. I dropped…read moreoff six items. The turn around time was so quick and my clothes look great. Will definitely be back!

Shopped all over for a new dry cleaner. By far she was lower than anyone else in town…read more Had an alteration as well. Came out perfect. Never thought I would find a tailor in this town. Job well done.