Great experience with alterations. They had great customer service and quick turn around.

I brought my gold Vince velvet top (original retail price $425 at Neiman Marcus) to Diamond Cleaners Port Orange for a simple cleaning, trusting their expertise with delicate fabrics. What I got back was a ruined garment: the once-fluffy gold velvet is now matted and irregular, with clearly defined, uneven demarcations from what looks like improper heat treatment or pressing. The once-luxurious texture is flattened in large patches, making it unwearable and impossible to restore. The damage is consistent with the appearance of velvet that was heated or treated with chemicals improperly. I explained the issue to the owner, who argued with me that there is no damage. He even tried to claim it is the lighting and talk me out of my damage claim. He offered no acknowledgement of their error, no apology and would only refund my dry-cleaning costs if I signed a waiver of my right to pursue damages. Further, he threatened to sue me for slander if I posted evidence of their damage to my velvet garment online. This isn't just extremely poor service; it's negligence that has cost me hundreds of dollars. Do not trust them with anything valuable or delicate. I found the owner to be dishonest and manipulative. I'll be taking my business elsewhere and warning others to do the same. read more

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These folks really work hard to get your dry cleaning done fast and professionally. They care about their customers. My new "go to" dry cleaners! read more

If you need good drycleaning, STAY AWAY FROM DIAMOND CLEANERS. They have stores in Port Orange and New Smyrna. On a recent visit to their NSB store, I noticed dark stains on the front and back of a pair of suit dress slacks (recently purchased at $200). There was no notice attached to the garment when I picked them up stating they we're stained or they had attempted to remove it. When I talked to the owner, he said that they were already stained when I brought them in. Totally untrue. They also have pressed my dress shirts, and I find repeatedly that they were pressed without unbuttoning the sleeve and collar buttons, which breaks the buttons. Then they charge $5.00 to repair every button. What a rip-off. read more

Been using them for about 3 years. First couple years, no problems. More recently, however, things have really gone downhill. Took a couple of merino wool sweaters before the holidays and they shrank a full size! Never seen this happen before with dry cleaning. I would avoid taking any delicate or expensive clothing here. read more

I have brought several items into ( Port Orange ) Diamond since the new year. Very impressed on the outgoing personalities and great work they do. However I was very impressed with my 2 overcoats and 4 jackets that were in storage for a while. These were costly items. Diamond, not only professional cleaned them , double cleaned them, wrapped and the items looked new and smelled great! Cost was very reasonable! A thank you to the husband and wife team, doing great. Frank B. read more

Brought Mother of the Bride dress in and it was done next day. Very friendly staff who answered questions. read more

Dropped off four suit jackets on Monday, quoted for Thursday pickup, text on Tuesday they were ready! Wonderful turn around time and very reasonable prices. I have used this cleaner in the past and it has always been fast friendly service. Highly recommend! read more

I took my Ren Fest costumes to Diamond Cleaners in Port Orange Florida on Friday. It was 14 different items. They did an amazing job. I can't wait to wear them and will be taking them to Diamond Cleaners every time they need a wash. Diamond Cleaners were fast (got my items back in 4 days), friendly and efficient. Thank You Diamond Cleaners! read more

Have been using Diamond dry cleaners for several months with no problems. Recently brought in 3 cashmere sweaters for dry cleaning. I picked them up and brought them home and just stuck them in my closet as the temperatures were still warm here. Well, a month later, I realized that all 3 sweaters had been shrunk to child-sized proportions! Texture was also ruined/ I believe they washed them instead of dry cleaning them. The owner denied having shrunk them, said it was too long ago for it to be their responsibility and that I must have moved their dry cleaning tag. He basically accused me of lying. Then they stretched out my sweaters to a shapeless mess that I can't wear.never going back. Rude people. read more

I would like to ammend my last rating. It was not fair to the business owner and I let my emotions take over. Even though I was given bad service by a new employee that is truly not the way to rate an entire organization. I was contacted by the owner immediately and he apologized and said that is not the way we do business. He was and is very concerned about his customers on a daily basis. Their work as dry cleaners has always been exceptional, and his other employees have been wonderful. I retract my review of 07/02/24 and give five stars to a business owner who truly cares!!! read more

I brought in my white suit, picked it up filthy two different shades of white. Skirt was dirty and wrinkled, the collar was dirty and new marks were on the front of the coat. The manager had the nerves to ask if I was wrinkled when I left the store. He refused to refund my $18.80 for their shady work. I will never use them again and wouldn't recommend them to you. Very nasty attitude and service! read more

Diamond Cleaners was always my go-to location but I will never use them again. I took 5 items in to be cleaned and the staff entered 2 sweaters and 3 jackets. My ticket price was $44.77. When I went to retrieve my items, the price was a whopping $65.11! I was stunned. The part-owner manager made the case that one sweater was actually a cape and one jacket was longer than the others -- and he therefore charged me $20.34 more! I asked him if he could be reasonable since he admitted it was his fault. He would not budge at all. Not customer friendly, not fair, and certainly smacks of "Bait and Switch" Hope you can avoid a similar experience by taking your business elsewhere. read more

TAKE YOUR CLOTHES ELSEWHERE! Under new management and the new owner is rude and ripping people off. Clothes take forever and chronically late. Don't waste your time or money. read more

I am amazed at their service. The owner and his nephew are so efficient in getting quality work done. They just installed a new computerized system, which even makes the experience better for their customers. This is how it works... When you bring your dry cleaning there, you receive the traditional receipt with the date and time your clothes traditionally would be ready, but now, it gets even better - - when the garments are actually completed, it goes in the system and it texts you automatically. I was just nearby at the McDonald's next-door and I received my text. I was there one minute later! My clothes were not supposed to be ready until the next day at 5 PM. I didn't have to make a separate trip the next time I was going passed their place of business. You can't get much more efficient than that and all of the staff front and back do quality work. Thank you! You may even convince me to become a Miami Dolphins fan! Haha read more

They cleaned and boxed my mother's wedding dress after it had gotten wet from hurricane Ian. They did an amazing job. The owner even made a special trip to the store to box it up for me. read more

I took a dress in with a small spot on front and asked them to take out... When I picked up dress ... spot still there... Dry cleaning is expensive and they do not do a good job... Sweaters are folded over and left with creases in the front.... read more

Overpriced and price went over what was agreed upon. The owner did not care.

I'm regular here. Great service, very affordable prices. Clothes come out very clean, nice and tidy. They either hang or fold if you requested. Had them do it in 4 hours one time when I was in a hurry and it was flawless. read more

My husband's thermos full of soup was left in his backpack over a 3 day weekend and exploded. Nobody knew until Monday morning. Definitely not a way to start the week! There were no stains but the stench was foul. I tried rinsing it myself and using some vinegar but it just wasn't cutting it. I found this place on Yelp. I called and was quoted $12. That sounded more than fair so I dropped it off. Nice facility and even nicer staff. They said it would be ready by Wednesday night with a possibility of it being ready on Tuesday. I wasn't in a rush for it and I let them know this. I called on Tuesday and was told it wasn't ready yet and would be ready Wednesday. A few hours later in the evening, they called and let me know that it would be ready for pickup in the morning. I thought it was very considerate of them to call and confirm this. Many businesses don't take the time to call their customers with updates. I picked it up on Wednesday morning. I truly expected there to be a lingering smell--it was that bad. I shoved my face all the way into the bottom of the bag and sniffed. I continued sniffing like a hound dog but only smelled a faint fragrance from whatever they used to clean it. I was stunned! I told them I was only worried about the smell but they made it look brand new again. Then, to top it off, when the guy rang up my ticket, it was only $10!!! My only regret is not having cash for a tip and no option to leave one on the ticket. I highly recommend these guys. They know what they're doing and take pride in their work. I hope I don't need to use them again but if I need any sort of dry cleaning done, I will go directly here. read more

We had an ill family member and knew time was ticking away. So in preparation of the loss to f a family member, we took our suits to be dry cleaned. The pickup window was in a matter of a few days. We thought we had plenty of time but unfortunately we got the call that everyone hates to get. We now needed to have the suits back ASAP. The front desk clerk and owner were extremely helpful. They were able to locate our suits even though we wanted it 3 days earlier than agreed too. The wonderful customer service was above and beyond a customers expectations. THANK YOU!!! read more

I brought my white coat in Friday and the gentleman in the front told me it would be ready early morning mind at. i get there a need they told me the jacket is not ready yet. i come back and jacket has a ink stain on it that wasn't there before. the lady insisted it was me that put that there and blamed me for the ink stain. I would not recommend this spot read more

The attention to customer service,reliability and professionalism is unparalleled by the owner and staff of this cleaners. If I could give 10 stars I would. Both Port Orange locations and hours are convenient. I have had to rely on their same day service many times and they have always come through. We have tried other cleaners in the area, this one has never failed to impress. read more

I love this place. It's convenient and the owner is very friendly. I'm not sure why they weren't on Yelp or on Google Maps for quite some time but I added them today. Hopefully others will find them as useful as I have the past several years. They are very reasonable on pricing and do alterations as well. read more

So glad I found this dry cleaners impeccable creases where they should be the inside lining of items are straight and pressed impresfrndly kind and they also do minor alterations simply the best no other way to describe this business read more

I have been using another cleaner close by for years. Needed some clothes laundered and pressed for a business trip and took them to my regular place. They said it would be 4 days to get them back and that just wasn't going to work for my schedule. Hit up Google and found Diamond literally a minute away. Shot over there and was told they would be ready in 6 hours. Picked them up that afternoon and wow!!! clothes were perfect. We like our Jeans heavy starched and these were the best we have ever had done. Heavy, heavy starch and perfect crease. For people that wear western jeans or show horses this is a big deal. The lady that took in the clothes could not have been nicer and I could tell that they really appreciated my business... the other place almost acted like they were doing me a favor taking in my clothes and making the ticket. So glad I found my new cleaners, just wished it would have been sooner!!!! read more

I needed patches sown on my husbands new jacket. They did a good job and the price was reasonable. I got to pick it up the next day.

great place. they do a good job just one thing, please have the girl at front desk brush, floss and take peppermint. thank you read more

Gets the job done but pricing for alterations are not included on the tickets. And no notice is given that your clothes are taken offsite and altered elsewhere. I should have asked for the total but mistakenly thought it would be less than $20. Without set pricing for alterations they could charge anything they want. read more

Simply amazing. Had to wear my service uniform last minute and the staff came through with flying colors. Courteous and professional. Found my new permanent dry cleaners in diamond cleaners! read more