Service was very good hopefully found a new plumber .It was needed in an emergency so will have to…read moretry again in the future

I had Wortman come out to address an on going issue with an upstairs ac unit. Paul is the tech we…read morehad he was professional, polite, clean and most importantly HONEST! We no longer have an issue and it's nice and cool upstairs. I highly recommend them I have unfortunately dealt with awful companies in the past. I am so grateful to have finally found a company that does great work at a great price.

I'm leaving a review based on my prior experiences with KCS (have used them since we purchased our…read morehome in 2020). We got their base maintenance plan with 2 inspection services each year, and used that for about 3 years (no real issues to fix.) During one inspection in 2024, the tech realized that our furnace water pan had filled (but not so high it shut off yet) and he helped identify the problem and luckily was able to fix it the same day (no parts/ charge.) He suggested in a non-pushy way that it really may benefit us to up our plan to the higher one (almost double the cost/yr, so a little scary) because we're probably entering the zone where larger repairs may start for our furnace and the plan covered most of the types of parts that would be in a significant repair. He seemed knowledgeable and trustworthy, so we decided to at least do it for a year. We were very lucky, because the next year was the epic winter - the furnace went out/ our YouTube tricks didn't get it running, and the red plan ($500/yr) meant we pushed to the top of the queue and got someone out when the temp was dropping in the whole house. Apparently the part needed to fix it was over $1,000 (not including install), and that was covered in our plan. So that proved the value for us! I know they were recently acquired/ merged with FH Furr, so it appeared that our online requests for service on the KCS site were not actually being seen/ addressed. When I got time to call over, the former red maintenance plan was unfortunately no longer sold by this new company. I got the "gold plan" which includes 2 HVAC inspections, a plumbing inspection, and an electrical inspection for honestly a price that is so cheap I'm worried it's going to be an upselling scam :/ so I'll update this as needed in the future to help others who may wondering if this new company will have the same service quality as pre-acquisition.

My elderly mother has a service contract with them. Her 4th floor condo is 89° and was told at…read more10:30 am yesterday that someone would be out that day for diagnostics. We waited for 11 hours, then called and we're told that despite partnering with FHFurr, they were short-handed and someone would be out for the first appt 8-9 am today. It's noon, there's a dangerous heat advisory especially for a 93 yr old, and we haven't heard anything

Mehdi came out to service our furnace after we were given the run around by Michael and Sons, we…read morewere without heat for a month during the coldest part of January/February. Mehdi identified the issue within a few minutes, fixed it, and the heat has been working great. It took him 5 minutes to do what Michael and son could not do in a month. I will always call Nokesville. Thank you!

Nokesville Heating and Air installed our new A/C and furnace, and I could not be more pleased. They…read moreare professional, responsive, and competitive in pricing. Mike was very helpful during the consult and estimate process, and Mehdi supervised a smooth installation taking time and care to answer any question I had. I highly recommend Nokesville and am so happy to have found a quality HVAC company.

I awoke to a flood in my basement yesterday (7/3), coming from my HVAC system. The company that…read moreinstalled the system - K&M - only sent my call to voicemail & never called back, so I immediately phoned another local company with good reviews - Able Heating & Air. They were friendly, courteous, & understanding the urgency of the situation, told me that one of their staff would definitely show up for me, probably in early evening. The gentleman (Matt) & the office both kept me apprised of his estimated arrival time, & arrive on time he did. Used a portable shop-vac to suck up as much flood water as possible, quickly diagnosed the problem, installed new drain equipment, & helped me with a couple of other things (I'm somewhat disabled). He couldn't have been more personable or competent. And keep in mind this was after hours, like around 7 p.m. Due to my particular situation, he did suggest (but definitely not PUSH) their twice-a-year maintenance plan, which I jumped at since I am now a widow & everything is now up to me. For $499 they come twice a year to check/clean/repair indoor/outdoor heat pump system, as well as check/clean/flush the water-tank system. Works for me. All in all, the after-hours visit & all the work he did + the new maintenance plan came to $833. Fine with me. Able is now my new HVAC company. K&M, after 30 years of being a loyal customer, lost me. (Update: To be completely fair, K&M did call me back at 8 a.m. this morning (7/6), apologized & said that they were closed Friday for the holiday, but that they were happy that I found someone to come & resolve my emergency, for which I thanked them. While I certainly don't grudge them taking the day off, they really should have mentioned that on their recorded message, so I didn't sit around waiting for a call-back.)

I've had additional stellar experiences with this company since my earlier review and thought it…read morewas worth reiterating the competence, courtesy and professionalism of their technicians and office staff, alike. I trust them 100% and they do not disappoint.

I would definitely recommend this company to others for HVAC work. I needed my heater replaced and…read morea few months later, maintenance to my air conditioner. James was always well-informed, very responsive, reasonable, and overall helpful. Although it's not a service you look forward to having, finding a trustworthy company made a difference.

This is something I have to share about James Nelson from Neka hvac…read more I was contacted by FH furr that my inducer motor and burner were not working. They were Charging me 1700 for this . And I was not ready for that expense . So I contacted multiple people for their advice and I got in touch with James.He came and thoroughly checked the motor. He said all is running fine and no problems. Man , this gentleman saved me from getting gouged. and I am signing up with him on the yearly contract to fix things. Very grateful! Thanks and RegardS Maddy

Simply an Outstanding Experience!!!…read more I recently had an issue with one of my two AC systems, and--based on a great experience years ago--I turned once again to K&M Heating and Cooling. I'm so glad I did. The son of the former owners came out personally and very quickly to diagnose and fix the problem. Within a short time, our AC was running perfectly again. A few days later, K&M also replaced the blower motor in our furnace, and despite the extreme heat outside, our home is now cool and comfortable. Truly outstanding work. What sets K&M apart is not just their technical skill, but their honesty, kindness, and willingness to go the extra mile for their customers. Every employee I've interacted with has been polite, friendly, and genuinely helpful. I want to give special recognition to Amy in the office. Her friendliness, attention to detail, and excellent communication make a huge difference. She listens carefully when a problem arises and ensures the team is fully informed. That level of care is rare. Bottom line: K&M gets things done--even in situations where other HVAC companies give up. Their service, professionalism, and integrity are exceptional. Thank you for your hard work and for earning my trust once again. I will never forget this positive experience. I strongly recommend this business to everyone in the Culpeper area. Bravo, K&M Heating and Cooling in Culpeper, VA

Amazing service. Our ac stopped last night. Called K and M this morning based on good reviews. So…read moreglad I did. Mac the tech was out before 10 am and fixed it right away. He was experienced and professional. We couldn't be more pleased. This is the company to call when you need help.

They should be called The Best Guys HVAC, they installed our kitchen vent hood, and despite a few…read morechallenges after opening the drywall, they made it work. The job was neat, they arrived on time and completed the work as promised. Highly recommend them for kitchen vent installations. Very professional team. Will be reaching out again to service our HVAC next month.

These guys live up to their name! They are Good Guys! They are very thorough and go the extra mile…read moreto ensure your HVAC is properly working. These guys truly care about the customer and their needs. They came to my home, gave me a price for an HVAC replacement (I have an old system) and a price for repair. I opted for the repair. While they could have left me with no AC on a Friday, they actually went and got the correct parts to ensure my family was comfortable over the weekend and returned the same day. They kept me informed every step of the way, and provided reasonable pricing. I will be a customer for life!

Thanks so much to OHA HVAC Plumbing Chimney & Fireplaces for their very prompt and courteous…read morecustomer service. A special thanks to OHA tech, Matt Thomas who fixed our ailing HVAC system quicky and even replaced the filters for us! Matt was professional and personable. Thanks again.

It has been about 45 days since we replaced our central AC/Furnace. We could not be happier with…read morethe unit and the professionals who installed it and then came back to make an adjustment that couldn't be performed during installation due to a faulty part (they needed to wait on a replacement part). The whole experience; from initial contact, sizing and sales, through installation, and county inspection; was flawless. We got a great system, and we feel we received stellar workmanship for a fair price. We also had competitive quotes from two other, reputable, local companies, but felt most comfortable with OHA.