We were extremely disappointed with Robert's professionalism and work product when we hired him in…read morethe past to provide engagement and wedding photography services.
Since my original review was removed for lack of detail, here's the full and ugly truth:
Robert FAILED TO SHOW UP to an appointment for our engagement photo with no notice, leaving us waiting/wondering, wasting our time and money (for make-up). He claimed this was due to his assistant not getting us a message.
We were clearly not pleased, but decided to give him another chance, and rescheduled the shoot. The product was mediocre; only one photo we would have selected, but Robert chose to convert that image to Black and White. When we asked for a color version of that image, he couldn't provide it, stating he did not have the original (Seriously?!? Even I, as an amateur photog, use a non-destructive editor and back up my work!).
Given this blatant unprofessional conduct, we cancelled the contract for our wedding, hired another photographer, but Robert refused to refund our deposit. I didn't bother with taking him to court (but should have for breach of contract).
So, if you want a photographer who fails to show up or practice proper work-flow, hire Robert! Otherwise, look elsewhere.