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    Impression Design Group

    4.1 (17 reviews)
    Open 8:00 am - 5:00 pm

    Services - Impression Design Group

    Graphic design

    Clothing printing

    Web design

    Impression Design Group Photos

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    re-done shirt, not legible

    Beyond disappointed! I brought in $800 worth of Nike polos to have embroidered with our company logo on them. I initially spoke with Mayra, who was very sweet, and explained to her how we wanted the logo, colors, size, etc. I brought in a sample/reference shirt from a previous embroider we always use (this was a last minute purchase and decided to use someone local to have a faster turn around time). I could not have stressed enough how important it was that the new embroidery matches our existing embroidery. We also paid extra for a rush order. About a day later I received the sew out in an email regarding placement. I then called and spoke to Mayra and we worked out the final details, again stressing that the new embroidery look exactly like our existing. I should have asked for a close up picture, as the sew out was not very good. We then went in to pick up the shirts and when we got home, they were all terrible. The logo did not match our existing logo and the threading was not very legible, nor was the logo straight across the chest. I took them back in and spoke to Martha, and we both agreed the shirts were not satisfactory. I asked her if they can be fixed and she said yes. I asked her to please take their time with them, as they are expensive polos. She then emailed me days later with pictures of two re-done shirts. They were even worse than before. I asked for our money back as well as the cost of the shirts. When I went in to pick up the shirts, Mike, the manager, basically explained to me that they should have not accepted our artwork and that I should have went to my original embroider because the sample shirt I brought in was better than the work they did. He basically was telling me it was my fault since I approved the sew out. After a little back and forth, I asked for a refund of the entire invoice amount, since we refused to cover the cost of the damaged shirts. He was more concerned about losing his cost of the artwork charge then making this right between us. We are now out $800 worth of Nike polos. We have not received our refund yet. I would not recommend bringing any clothing here of value to have embroidery done. Look elsewhere!

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    Review Highlights - Impression Design Group

    I went to Impression Design Group looking to make a small order of screen print shirts for my sons FNL team.

    Mentioned in 2 reviews

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    Palm Desert Web Designers - Palm Springs website design

    Palm Desert Web Designers

    (15 reviews)

    This company was amazing to work with. I would highly recommend them. Getting a new website is…read morealways unpredictable to get the end results. This was a breeze. He was there every step of the way, changing and correcting as we spoke. He was always available and just wanted to make sure we were happy with the end result. He really went out of his way to make things easy. He built 2 different websites for us and did well on both.

    Don't trust this guy Luigi and don't hire him , he is fraudulent , not honest and lier , he used my…read morename and my Google log in information to review his business with five stars without taking my permission , when I found out after many years , he didn't apologise for steeling my information and for his fraud and he said that it was just normal , I hired him 8 years ago to do maintenance for my web site and to update it with my YouTube videos in monthly basis , and he is being charging me $90.00 + every month for that but he never updated it except for two times I asked him , also I found out many unexplainable charges on my credit cards some of them for PayPal because I trusted him with my credit cards , I believe that he misused my credit cards the same way he misused and stole my Google log in information , please check his reviews in Google before hitting him , he did the same thing for different people. and please check on of his reviews in Google using my name Atef Bandary and giving him self five stars after he stole my Google log in information , he is a thief and fraud , don't hire him , he should be stopped from fraud and steeling people identity specially older people , until now he charging me without doing any work . Someone should report him , I wish if I could gave him minus 1000 stars. It's bad business that shouldn't be allowed in America.

    Impression Design Group - screen_printing_tshirt_printing - Updated May 2026

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