I would give lessons zero reviews at this point if I could.... I moved up here in December, I have…read morerequested emergency veterinary services on two separate occasions (followed up to try to schedule normal appointments to establish routine veterinary care and schedules Faye neuter)..... only to find out the soonest they could get me in was six months in the future for an emergency( I was quoted July originally, for a potential abscess... the front desk person did not seem to understand why six months for a potential abscess was a death sentence. Nor did they seem to have basic medical training that would permit them to be appropriate for the position ). I just called for an emergency euthanasia for a separate animal, either via appointment or home visit... they were unable to accompany, seemed shocked that I would request recommendations... and then the secretary was like " what do you expect? We are the only veterinarian clinic in the area... so of course we're booked out" ... this is what you get when you hire paper pushers! Not people who are actually medically trained with a bedside manner... If we were to treat human patients in the same manner, this office would get shut down... the owner /head v veterinarian is welcome to reach out... after all, it is the doctor's name on the practice, and they are responsible for overseeing their staff I'm sorry if it's not obvious, then hire additional staff!! if you need additional vets and techs to serve the volume of clients in your area... then do so!! (if this doctors office served humans, they would've been shut down, ... because doctors, who swear to hippa cannot turn down emergency patients ) choosing to maintain a monopoly over the market in the area and be selective with your clients, is illegal and immoral.... I would be happy to edit my review once they are able to meet the basic needs of the clientele Update: the office called back, apologized for the confusion, stated that they would never postpone emergency visits like those described in the post, requested my dog's medical records, and promised to get me in this afternoon, following the vet surgery schedule or the following day at the latest... I just called back and the receptionist gave me the " I'm sorry I don't know who told you that, but we're fully booked out.." I really do not appreciate liars. Disappointing beyond belief. (Edit for clarification: I was not offered an appointment until after I posted the review... then when I called back to schedule the appointment as requested, the receptionist had zero availability. I'm not sure if there was a miscommunication between the owner and staff... but I have experience training medical practices to implement new procedures and expedite patient visits without minimizing, security or safety... there is plenty of room for improvement at this practice and Im glad to hear they are actively looking for new employees... from my understanding, the market is currently flooded with qualified candidates looking for jobs... so getting applicants should not be difficult . I look forward to reading those job ads.)

Tammy Eichman killed my dog. She had been on prednisone for four weeks and developed a mass in her…read moremouth. I took her to see her on June 11,2024 to be checked for the mass in her mouth, when she was weighed she had lost four pounds since her visit a month prior. While I was waiting in the waiting room I retracted her fur on her right side while I was petting her and I noticed that she was purplish from her shoulder to her haunch on her right side. I mentioned this to the Technician when she came in and she made note of it. When Dr. Eichminn came in I expressed my concern and asked for a complete blood panel. She examined my dog. Came back with lab results and told me everything looked normal but that she was going to review my dog's last chest X-Rays and call me in the morning. I left and we went home. I always fed my dog small meals every six hours because she was an extra large breed and I wanted to prevent bloat. When I fed her and took her out for her 1:00 am feeding she had diarrhea. At 7:00 am she refused food. She had never refused food in the nine years that I had had her. I knew that something was seriously wrong so I called Countryside at 8:00 am and told them I was very concerned and that I thought she might be in pain because she was panting a lot. I asked them if I could get her to eat if I could give her a rymadyl. She asked Dr. Eichmann and she said yes. I tried for a couple of hours but was unable to get her to eat anything so I called back and requested an appointment the earliest they could get me in was 4:00. During that appointment Dr Eichman took chest X-Rays and diagnosed my dogs last with pneumonia and prescribed what she said was a very strong antibiotic and told me to take her home and put her on a cool floor with a fan on her, and give her more antibiotics in four hours and if she got worse take her to the ER. What she failed to mention was that my dogs had a near fatal fever of 105.8. 106.0 being fatal. I took her home and did as instructed. Obviously, my dog got worse. Weighing 155 pounds there was no way to get her back in the car to take her to the ER, she suffered and died that night at 11:48 pm. I reported Dr. Eichmann to Oregon Veterinary Medical Board and they are disciplining her. I would never recommend this Veterinary Clinic to anyone. They had plenty of time to check me out and take my money after hours but not the compassion or decency to try to cool my dog off and try to save her life or even refer me to the ER. Dr. Eichman might as well have locked my dog in car on a hot summer day or just put a bullet in her head. She gave her no chance of survival. When I received my dog's medical records and discovered what she had done and confronted her she lied and said 106.0 wasn't fatal and that we discussed me taking her to emergency. So not only is she a lousy veterinarian she's a liar. When I moved up here in 2022 from California my dog was in excellent health. From the time she started being treated by Countryside they never could figure out what was wrong with her they just kept throwing antibiotics at her. When we were in California her old Vet used to sit on the floor with her and scratch her and examine every inch of her. Dr. Eichman and her staff were always standoffiish and cold with her. She hated going there. I even started taking her to Bailey's in Roseburg for awhile. I wish I had never stopped. She would probably still be alive.

This is a small animal clinic that I highly recommend. From front office to the back, both animals…read moreand their human companions are treated with care and compassion. Plus, the medical care given to the animals is excellent.

Been a customer of this clinic for 30+ years. Had our dog that was dying put down today. Very…read morecompassionate caring staff.

This was my second visit at Bailey's veterinary clinic. I love the vet the first time when we were…read moregetting vaccinations for our cat. This visit was a little tougher. I called them that morning and let them know my cat needed to be seen by a vet and was in distress. They had me come right in on a standby appointment. I got there checked in and they took Bella back to be checked. They called me back to the room and agreed it was time to put her out of her pain. They brought the check out paperwork back to me to be handled so I didn't have to go back out after the procedure. I really appreciated that. The vet was the same one I saw before and was wonderful again. She handled it with gentle care. I definitely recommend Bailey's. I know people aren't fond of it being not locally owned, but I have to say the vets are top notch and very good people. They can handle whatever you need done. They are there for you and your fur babies.

They treat my animals with love and respect. Are clear with diagnosis and treatment.read more

They have always been friendly and helpful. Have been taking our pets here for years and would…read morehighly recommend them. They are busy most days, but when it is time for my pets appointment they are focused and spend the time it takes to help my pets.

I'm shocked. I am shocked at the low reviews of this veterinary clinic. We just brought our horse…read morehere to confirm pregnancy and Dr. White was amazing. He was on time and very professional and friendly. He explained everything in great detail and you could clearly see the way he handled the horse that his skill set was exceptional. To make things even better when they handed us the bill it was surprisingly reasonable. Additionally, he offered some good insights on how to care for the horse through pregnancy and also dispelled some common myths. In general, I highly recommend this clinic, especially for equine care by Dr. White

Nice veterinary clinic. There are a couple vets working and some vet techs…read more Took the cat in for a checkup and to see why her eyes kept tearing. Staff was very helpful and knowledgeable. I would recommend and go back.

They were compassionate caring understanding friendly. They do what they can for the pets. They…read moretried their best for our Sadie Mae!!

Caring staff and the drop in option is very nice when you have a concern but can avoid an emergency…read morevisit rate.

I am so fortunate to have found this amazing clinic. We have been blessed with their expertise,…read morekindness and supportive staff for about 7 years. Today I had to put my beautiful yellow lab Rita down. The staff are so caring and kind. I got hugs and sincere sympathy. They are truly a blessing to me and my family.

Excellent staff. The vet was really nice and seemed very knowledgeable…read more With 3 cats, we'll be back.

I took my dog to this vet hospital twice and the reason I gave it three stars are merely based on…read moretheir price. The doctor is great and friendly. But they charge for everything. My old vet offers free nail trimming and this place charges $15. And every time I visit I had to spend more than $100. Versus my old vet is way cheaper and will never overcharge me. Another thing is the first time I visited, their assistant was impatient and kind of nasty towards me and my dog. I don't recommend it here, even though their vet doctor is professional. I can't get over the price I pay and the long wait for new clients

There are few things harder than having to make the choice to say goodbye to your pet but Dr…read more Cutting is prompt in responses and her compassion is unmatched in these circumstances. Outside of Dr. Cutting being phenomenal the service of in home euthanasia is unmatched, especially since she coordinates with Roseburg Pet Crematorium so you just have to contact her and she handles all of the other arrangements, including having any cremations transported back to the companion pet clinic. One call, one payment makes the experience as painless as possible. I recommend this service to anyone with a pet and highly recommend Dr. Cutting.

We were very great full for the Car A Van to come to our home! It was a peaceful experience for…read moresuch a sad day!

Excellent staff and doctors, took my sick girl in with lepto on an emergency basis. They took…read moreexcellent care of her, even though she didn't survive.

Great vet They always get me in…read moreHad to put down our cat & they got me right in & we're so kind I take all our animals to this place & would highly recommend