The entire staff was absolutely amazing and very accommodating! My sweet Chihuahua needed dental…read morework done and I am the type of person to worry about that sort of thing but the entire staff reassured me in every way possible! They communicated beautifully and were very gentle with my boy as well as me considering I was very scared and quite literally crying the whole time. They made me feel very comfortable with letting them handle my sweet boy and they did everything with such care it was just truly an amazing experience! Like I said the staff was absolutely incredible! They definitely cared for my dog as much as I do and I am so grateful for the entire team and Doctor Tammy! Would definitely recommend this vet! :)

I would give lessons zero reviews at this point if I could.... I moved up here in December, I have…read morerequested emergency veterinary services on two separate occasions (followed up to try to schedule normal appointments to establish routine veterinary care and schedules Faye neuter)..... only to find out the soonest they could get me in was six months in the future for an emergency( I was quoted July originally, for a potential abscess... the front desk person did not seem to understand why six months for a potential abscess was a death sentence. Nor did they seem to have basic medical training that would permit them to be appropriate for the position ). I just called for an emergency euthanasia for a separate animal, either via appointment or home visit... they were unable to accompany, seemed shocked that I would request recommendations... and then the secretary was like " what do you expect? We are the only veterinarian clinic in the area... so of course we're booked out" ... this is what you get when you hire paper pushers! Not people who are actually medically trained with a bedside manner... If we were to treat human patients in the same manner, this office would get shut down... the owner /head v veterinarian is welcome to reach out... after all, it is the doctor's name on the practice, and they are responsible for overseeing their staff I'm sorry if it's not obvious, then hire additional staff!! if you need additional vets and techs to serve the volume of clients in your area... then do so!! (if this doctors office served humans, they would've been shut down, ... because doctors, who swear to hippa cannot turn down emergency patients ) choosing to maintain a monopoly over the market in the area and be selective with your clients, is illegal and immoral.... I would be happy to edit my review once they are able to meet the basic needs of the clientele Update: the office called back, apologized for the confusion, stated that they would never postpone emergency visits like those described in the post, requested my dog's medical records, and promised to get me in this afternoon, following the vet surgery schedule or the following day at the latest... I just called back and the receptionist gave me the " I'm sorry I don't know who told you that, but we're fully booked out.." I really do not appreciate liars. Disappointing beyond belief. (Edit for clarification: I was not offered an appointment until after I posted the review... then when I called back to schedule the appointment as requested, the receptionist had zero availability. I'm not sure if there was a miscommunication between the owner and staff... but I have experience training medical practices to implement new procedures and expedite patient visits without minimizing, security or safety... there is plenty of room for improvement at this practice and Im glad to hear they are actively looking for new employees... from my understanding, the market is currently flooded with qualified candidates looking for jobs... so getting applicants should not be difficult . I look forward to reading those job ads.)

This is a small animal clinic that I highly recommend. From front office to the back, both animals…read moreand their human companions are treated with care and compassion. Plus, the medical care given to the animals is excellent.

Been a customer of this clinic for 30+ years. Had our dog that was dying put down today. Very…read morecompassionate caring staff.

This was my second visit at Bailey's veterinary clinic. I love the vet the first time when we were…read moregetting vaccinations for our cat. This visit was a little tougher. I called them that morning and let them know my cat needed to be seen by a vet and was in distress. They had me come right in on a standby appointment. I got there checked in and they took Bella back to be checked. They called me back to the room and agreed it was time to put her out of her pain. They brought the check out paperwork back to me to be handled so I didn't have to go back out after the procedure. I really appreciated that. The vet was the same one I saw before and was wonderful again. She handled it with gentle care. I definitely recommend Bailey's. I know people aren't fond of it being not locally owned, but I have to say the vets are top notch and very good people. They can handle whatever you need done. They are there for you and your fur babies.

I am only still a client here because I have absolutely no other choice. There are no veterinary…read moreclinics in my area accepting new clients, and that has been the case for at least the last five years. If I had another option, I would take it. Today's experience was just another example of how this clinic treats its customers. I drove 25 miles from Glide, paying nearly $5 a gallon for gas, specifically to have my dog's nails trimmed. The groomer advertises that nail trims are walk-in only and do not require an appointment. When I arrived, there was simply a sign on the door saying they were closed that day. I walked into the veterinary office and asked if someone could fit my dog in for a quick nail trim. I expected to pay the normal nail trim fee, and I had no problem doing so. Instead, I was told I would also have to pay a $25 walk-in fee. Charging a walk-in fee for a service that is specifically advertised as a walk-in service is ridiculous, especially when your own groomer is unexpectedly closed. Unfortunately, this isn't the first time I've left feeling taken advantage of. Several months ago, my dog accidentally got into marijuana brownies and became violently ill. The clinic recommended keeping him overnight for "observation." We later learned that no one is actually at the clinic overnight. We paid to leave him there, only to pick him up the next day covered in dried vomit, including inside his ears. He developed an ear infection that required another visit and another bill to treat. Over the years, I have come to believe this clinic will charge every fee it possibly can because it knows many of us have nowhere else to go. I have never felt genuine compassion, flexibility, or a willingness to work with clients. Every interaction seems to revolve around another charge instead of helping the animal or the owner. When you are one of the only veterinary clinics available for emergencies and walk-ins in this area, you have a responsibility to serve your community with fairness and compassion. Instead, I have repeatedly felt like this clinic takes advantage of the fact that its clients are effectively trapped. I don't enjoy writing negative reviews, but after years of experiences like these, I think other pet owners deserve to know what they may be dealing with.

I appreciate Dr. Rott. He is genuine and down to earth. He does not push you and answers your…read morequestions when asked.

I'm shocked. I am shocked at the low reviews of this veterinary clinic. We just brought our horse…read morehere to confirm pregnancy and Dr. White was amazing. He was on time and very professional and friendly. He explained everything in great detail and you could clearly see the way he handled the horse that his skill set was exceptional. To make things even better when they handed us the bill it was surprisingly reasonable. Additionally, he offered some good insights on how to care for the horse through pregnancy and also dispelled some common myths. In general, I highly recommend this clinic, especially for equine care by Dr. White

Everything…read more Literally. From history, through careful, comprehensive, inch-by-inch phys exam, frank & helpful diet advice and a simple medication plan, it was more than I'd hoped for and THEN some!

Nice veterinary clinic. There are a couple vets working and some vet techs…read more Took the cat in for a checkup and to see why her eyes kept tearing. Staff was very helpful and knowledgeable. I would recommend and go back.

Permanently closed. Sad, it was a great help for people who are disabled on low fixed income.read more

I am so fortunate to have found this amazing clinic. We have been blessed with their expertise,…read morekindness and supportive staff for about 7 years. Today I had to put my beautiful yellow lab Rita down. The staff are so caring and kind. I got hugs and sincere sympathy. They are truly a blessing to me and my family.

Excellent staff. The vet was really nice and seemed very knowledgeable…read more With 3 cats, we'll be back.

I took my dog to this vet hospital twice and the reason I gave it three stars are merely based on…read moretheir price. The doctor is great and friendly. But they charge for everything. My old vet offers free nail trimming and this place charges $15. And every time I visit I had to spend more than $100. Versus my old vet is way cheaper and will never overcharge me. Another thing is the first time I visited, their assistant was impatient and kind of nasty towards me and my dog. I don't recommend it here, even though their vet doctor is professional. I can't get over the price I pay and the long wait for new clients

There are few things harder than having to make the choice to say goodbye to your pet but Dr…read more Cutting is prompt in responses and her compassion is unmatched in these circumstances. Outside of Dr. Cutting being phenomenal the service of in home euthanasia is unmatched, especially since she coordinates with Roseburg Pet Crematorium so you just have to contact her and she handles all of the other arrangements, including having any cremations transported back to the companion pet clinic. One call, one payment makes the experience as painless as possible. I recommend this service to anyone with a pet and highly recommend Dr. Cutting.

Cindy was absolutely amazing. She was compassionate and caring. We had to unexpectedly put our boy…read moreMater down. I was a complete mess( I still am). After she finished the task of helping our boy cross over the rainbow bridge her hug to me and her own tears showed how much she loves animals I will definitely recommend her to anyone and will be calling her when it's time for oyr Scarlett girl to cross over. 10/10. I personally want to thank you Dr. Cutting You helped at the most hardest time. Thank you again

Pacific Veterinary Clinic is an Amazing place! Raven was so…read moresweet and professional and answered my simple questions promptly- unlike the Rogue River Vet Clinic who just hung up on me because I asked her the pricing of deworming my cat. She wouldn't answer the question. She insisted I bring my cat in in a stool sample and all these charges and fees would be incurred. Raven got all my info, ordered the rx all in under 5 minutes. She is awesome!! Thank you very very much! (And my kitty says thank you too!

Excellent staff and doctors, took my sick girl in with lepto on an emergency basis. They took…read moreexcellent care of her, even though she didn't survive.