Why is the post office closed until 2pm? There is one base location! There's no one that can man…read morethe front desk for the other person to be relieved for lunch? So the customers just have to wait until lunch is over or drive to town during this office's down time? Ridiculous, hire more people or split lunch times! Work it out! I'm not going to plan my day around 1 or 2 people's lunch!

It a local post office. Not much to say here they work on the hour. I need a job...read more

CO's/Staff are friendly & respectful. Processing time for visitation was swift & smooth.read more

We were there today for a visit with our loved one,we were helped and treated so nicely by…read moreeveryone,its very organized ,beautiful and our visit room was so nice,it was warm and a very healthy environment, we had fun and lots of good food and soda from the snack machines,we were helped by others in there and the ones who did the pictures were so nice and helpful. Thank you for a beautiful day!

Last Sunday I called the facility office for a concern I got a message that I got rejected from…read morevisitation list, it was a scam.. please be very careful about this scam..

Corcoran state prison... it would be nice if staff was real and did they jobs. being on auto pilot…read morethinking one is the same as the next prisoner is so backwards. staff would rather lie and play games instead of working with the ones that have plans in place to meet goals. this facility is labeled a rehab but yet they don't act with the inmates in a lock up about the ones that are trying to they get some kind of assistance and some kind of respect can't wait for this to change eyes are all on you cause I'm only one that's speaking up and there's many more behind me

Was on call to be transferred to a representative in the office 1 hour + is ridiculous ! Called…read morejust shy of 3:00 and call continued on transfer even till AFTER they closed. I highly recommend going in person. This is unprofessional and should be dealt with.

A customer representative in the SSA Hanford does not have a complete understanding of the Medicare…read moreapplication process, the unique circumstances and issues to be resolved. Two representatives differ in the manner of assisting us. We visited three times, the first two was with one representative on window 1 and the third time was with this male customer representative on window 3. On our third visit yesterday afternoon, Feb 28, we were assigned to a male customer representative. We were explaining to him what we came for and he concluded that my wife was not eligible without listening to the full circumstance that we have to present. This representative relied primarily on personal knowledge rather than established SSA procedures. He asked another person inside about our issue, came back and began to work with us. That alone gave me the suspicion that he was not confident with his job. We showed him the filled out forms that were given by the previous SSA representative from the previous visits. We handed them to him along with our military ID cards and he told us that he did not need those forms. He started to interview us and asked for my SSN, birthdate and other information. As he was typing in and entering the information, he noticed that we have an appointment scheduled online. It was a phone-call appointment from the 1-800 number. We explained to him that we made the appointment but were scheduled by the end of March which is very late so we decided to do walk-in in the local SSA office. The representative discouraged further assistance, insisting we wait for the phone call despite the significant delay and stating they were unable to help at the office or cancel the appointment. HE TOLD US TO APPLY ONLINE. He said that there are only three of them working that afternoon and the people at the back office are also busy!!! I do not understand that comment from this representative. I googled into the SSA website and it says there that I can schedule, reschedule, or cancel an appointment by calling us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday between 8:00 a.m. - 7:00 p.m. local time, OR CONTACTING YOUR LOCAL SOCIAL SECURITY OFFICE. It is very clear!!!! This contradicts the provided information We had wasted so much time and travel to visit SSA Hanford only to be assigned to someone who does not seem to know the process of Medicare application. What differentiates their assistance from our self-service efforts? And he said he could not do anything about canceling an appointment made on the 1-800 number. The application that we did online was forwarded to SSA Hanford for processing as per the SSA status that we received by email. It is just a big run-around from this representative.

That's terrible! It is a bad service for many times that I have tried to contact you and you have…read morenever returned my phone call. It is time for you to change for the better, civil! Please ensure that calls are not delayed for a prolonged period of time. This is not acceptable in your job role. You need wake up that reason!!!

This place is a joke. These people get paid to help and are so incompetent. First off I would like…read moreto say u CANT MAKE AN ONLINE APPOINTMENT ON THEIR WEBITE, YOU CAN CALL THEIR NUMBER THEY GIVE U ON THE WEBSITE AND NO ONE WILL ANSWER ! (Waited over 2 hrs twice I also called first thing in the morning when the line opens). They force u to come in and wait in their outrages lines. My elder mother went in a couple weeks ago to resolve some things for SSC. She was a walk in. She was told to take a number and wait. TWO HOURS later she was called up and she got informed by the lady at the window she needs an appointment. My mother told her she already tried to call and try to make an appointment online but there's no way to get in! So u made my mother wait 2 hours just to tell her she needs an appointment!?? Anyways, she made an appointment. The day arrived and she couldn't make it to her appointment time so she went back to SSC before her appointment time and was told to wait again to be called. She told this lady up front she just needs to change her appointment to a phone call. The lady seemed like she didn't want to help because that's another persons job at a different window (didn't even say which window) but at last she changed her physical appointment to a phone call appointment. My mother waited for them to call and they NEVER called her. An hour later she was informed she MISSED her appointment!!!! So my mom goes back a few days later and they wanted her to get a number and wait again !!! My mother lost it and told the woman everything and she had no choice but to help because people were listening. The woman told her she could've make an appointment online on the website or she could've called, which is a load of Bs. It's funny because right after that they sent my mom to someone and she got her stuff for SSC resolved. Totally unprofessional place. SSC Visalia u should be ashamed!! You guys should be audited and closely watched due to the way u treat customers. 0 stars if I could!

Dumping in the dumpsters again. So glad they are back for our use now for trash . Your business…read morelooks more cleaner and is running smoother. Don't have to watch for the heavy machinery while dumping up on the hill and driving off around the others and the bigger boys trash trucks. A lot more safer. Thank You!!

This place is clean and we'll organized. They only except cash so make sure you being some. It was…read morereally quick and easy once you get through the line. Can get busy.

Kern county do better. In LA I can walkin into a social security line and pay $25 for Birth…read morecertificate or social security card replacement without making an appointment. Here you need to make an appointment cause as walk inn there's not much they can help you with. I was turned away and was told to wait till my appointment that's not until MARCH. Waste of time , there were only 3 clerks working here, I know this is temporary and I'll be back in LA.

The inside of the building had at least 40 nice chairs that were empty. The "guard" let ONLY people…read morewith appointments in and if you were a walk-in you wait in a line outside. He said this is how the supervisor of that office wants it. So, when I went it was in the 40's and very cold. This was un-called for. What is the point of this to make elderly or sick people wait in the cold for hours? Even the DMV has more compassion. This is the only place I could make a complain easily.