My 2.5 year old has been seeing Dr. Segall since birth and overall I have been happy with our experience with her. I came across her and her North Center office as I was frantically looking up pediatricians at the hospital after my little one was born 6 weeks premature. Exhausted after days in the NICU with no sleep, I called her office and left a message. She called me back the same day after regular work hours and we went over the particulars. Looking back now knowing how tired and worried I must have sounded over the phone, I really appreciate that she took time to tell me to take care of myself, that in order to take care of my baby, I needed to really look after myself. Sounds pretty common sense but in the throes of it all you tend to forget. Dr. Segall is a solo practitioner so if you are looking for full weekend office hours or a multiple physician pediatric practice, she isn't the pediatrician for you. I am not an anti-vaxxer and believe in peer reviewed, science based medicine so Dr. Segall's support of giving vaccines based on the schedule provided by the American Academy of Pediatrics and the CDC were in line with my beliefs - no worries there. Wellness visits were thorough and I got all my questions answered without feeling rushed out. I think it helped taking a few minutes prior to our visits to write down all of my questions so I would not forget anything. Dr. Segall was always knowledgeable and appeared to be up to date on new developments in her field, which was important to me. Street parking is always easy to find along that stretch on Lincoln in front of her office. One point off as her front desk staff are a little ditzy and a bit disorganized. read more

Dr. Segall asks overly-intrusive questions and treats me and my children like we are profoundly stupid. ("Did you know that a red pepper one example of a red vegetable?") We stopped seeing her because she was so judgmental and seemed to be reading to us from a script rather than actually listening and understanding our unique situation. After changing practices, trying to get any of our records from her office was like pulling teeth. We also still keep getting calls asking when our oldest son is going to come in for a check-up, even though he is 25 now. So incredibly disorganized. read more

Judgmental, pushy, and overbearing. Not a good experience for me or my kids. My teen said it is so awkward and uncomfortable every time we had an appointment. If you do not do as she says for every medical advise, she becomes condescending, defense, and rude. I knew then it was time to find a new doctor. Dreading getting the medical records. read more

Shifty, untrustworthy. We paid $90 to have medical records sent. 2 months later we still haven't received them. We've been told 3x times that they have been sent. Today I was told they shipped, but they haven't received a tracking number since they were 'picked up'. Now they are telling me that I need to pay a previous balance before they can ship the medical records. This is shifty since I already paid $90 for them and they never mentioned the balance. This is a violation of HIPAA. read more

We have enjoyed our experience here. The doctor is personable, takes time to answer all questions, has a bird and lots of great toys in the office. Our kids don't hate going to the doctor, so that is a plus! read more

Well what can I say, our 1 yr old son seems to visit Dr. Segall on a bi-weekly basis....and apparently that's "normal". If it's not a common cold virus (which most often it seems to be), it's an ear infection, if not an EI, it's conjuntivitis, if not cjv, it's a series of shots he needs to get, and if it's none of the above, well it's any number of "what the hell could that be" situations we run into. I suppose a "welcome to parenthood" comment is in order, but no one ever told me the insane amount of Doctor visits that comes along w. having a child. In either case, and since it's inherent to child rearing, i'm happy to say that Dr. Segall is great, a lovely lady who takes great care in her whole approach to infant and child health care. Dr. Segal is very conservative, which both me and the wife really like....ie, she always errs on the side of caution in almost any situation. Great Medical Assistants and Nurses as well and for the most part we are extremely satisfied. read more

We've been going to Dr. Segall's office for the past two and a half years. We've had a mix of emotions throughout our time, but here's how we ultimately break it down: Dr. Segall: she is wonderful. Really good at taking time to listen to all of our concerns. We don't like giving medicine as a knee jerk reaction and prefer trying more holistic approaches when possible, and she is always respectful and supportive of our wishes. She is very quick to return calls outside of office hours, even in the middle of the night. She has a bit of an accent, but she speaks slowly and really makes an effort to annunciate. She is very kind and patient. Office Staff: this has been our concern over the past couple years. There has not been a consistent staff. Almost each visit we're in there are new staff members, so it's been hard to develop a relationship with anyone. They sometimes seem confused and overwhelmed. Our past couple visits the appointment shave been way overbooked. I really hope they can get a solid staff in place. Office: there are plenty of toys for kids, and seating for adults. The shelves seem a bit unorganized and thrown together but the main reason you go to the doctor's is to see the doctor, so that's not a big deal. The practice often participated in North Center chamber activities which is really great! Overall, we really like Dr Segall and just hope the office side of it can get up to par. read more

Dr. Segall is an outstanding physician, in addition to being highly experienced and knowledgeable, she is kind, sincere and always easy to work with. Our children especially like her. Her staff is responsive, polite and well organized. Also a plus that she is able to converse with our children in Spanish, English and Hebrew. read more

I have been trying to get my children's medical records transferred from Dr Segall's to a new pediatrician for 3 months. I paid $90 to have them transferred, they said they they would fax them. They didn't, I called again, they said they mailed them, 6 weeks later, the records were never received. I called again asked them to fax the records, they didn't. A week later, I called back again, they saw a note to fax the records but had not done it. This is irresponsible and unconscionable that a pediatrician would stand in the way of my children receiving medical care. read more

We didn't make it past the interview. We met her after hours at the clinic. She was late, but I'll give her a star for the reason: treating a sick kid even though the office was closed. As first timers, we were hoping she would take the lead, but no; lots of awkward silence. She asked she could let her bird out of its terrarium... sure, lady, it's your office. Apparently, they regularly let the bird out after hours to hop/fly around the lounge and kids' play areas. Well, it bit my husband, and defecated down her back while on her shoulder. As we were leaving-- ME: We're not going with her, right? HUSBAND: Hell, no, there's poop all over that place. read more

Dr. Segall is an excellent physician; She is all I ever wanted in a pediatrician for my three children, and I cannot say enough good things about her. We moved out of the neighborhood six years ago but I still travel back to see her because she is so amazing. I am extremely cautious and selective when it comes to choosing doctors/dentists for my kids. Bedside manner matters a lot to me and to my kids. Dr. Segall is warm and kind. She shows my children a great deal of respect. As they've gotten older, she will direct questions to them and I appreciate that they are learning to be more confident/independent in addressing their own healthcare (in an age-appropriate manner). She listens and provides expert advice. She is patient and very understanding about different personalities and comfort levels. She shows such sensitivity to what kids seem to be experiencing. As an example, when suggesting different approaches to treat something my daughter had, she picked up on my daughter's facial expression and said that one of the approaches seemed to concern my daughter, so we went a different route. She attends professional development and mentions things she has learned recently at conferences, etc. She has a holistic approach and doesn't shy away from either typical medical recommendations, or more "natural" approaches, (eg recommending a neti pot along with flonase to help my son's allergies). For me, it's the perfect combination of traditional medicine and alternative treatments. She refers us to pediatric specialists as needed. She brings up puberty in a straightforward manner, starting at a youngish age which I believe is also very important. At a certain age, she encourages the family to have some portion of the well-check appointment to be private, which I think is so important because some older tweens & teens may want or need to discuss things with their doctor without their parent in the room. Again, this goes back to showing great respect for kids' autonomy and sense of selfhood. This may be very specific, but neither of my sons is circumcised and she knows how to care for boys either way. That may sound weird but I have encountered a doctor in the past who was not knowledgeable about this (this other doctor seemed almost taken aback about this and that really concerned me, to the point that I switched doctors). I am sure there's more to say that I'm not recalling at this moment. But if you are looking for a compassionate, supremely qualified pediatrician, don't hesitate to contact Dr. Segall! read more

Both our 5 YO and 7 MO have been seeing Dr. Segall and we all love her. She's patient, kind, and has been able to see us during off-hours for whatever reason for tele-visit. Going to the doctor during COVID is stressful, especially with all of the visits and vaccinations with little ones, but she does everything possible to make sure everyone is comfortable. I'm not sure what's with the negative reviews as we've never had problems, and more than once she's gone to bat for us against our insurance company which overcharged us. read more

My child has been in the care of Dr. Segall since birth. She is now 3. I have nothing but great things to say about her and the practice. It is a smaller practice (just her) but I have always been able to get an appointment last minute for any urgent needs and she always takes her time and is thorough. My daughter had a few issues after birth that she immediately diagnosed and referred to the appropriate specialists which I am grateful for. We've had other health scares including pneumonia and a possible UTI and she saw us right away for both and got her the proper treatment which avoided us having to go to the emergency room. Yes the office is busy especially on the weekends and you do sometimes have to wait past the appointment time though I have never personally gone to a doctors appt that sees me at the actual time of my appointment. Does the office have all the bells and whistles? No. It has books and a great train set and some toys which to me is ample. But most importantly, I can tell you my child gets great care and she looks forward to going to the doctor. read more

I used to think that this was a good pediatrician's office. I called recently to have my kids records faxed to new office and they want to charge a fee for each kid. I've never had physician ask for a payment to send out your personal records and I've been in the medical field for 15 years now. I'm an RN and we've requested medical records and I know that they come at no cost on both ends past/new physician so the fact that someone is trying to nickel and dime you is just sad. She always suggests things to get (flu shot in may, extra labs). Just sad!! read more

Since talking to Dr. Segall about her nurses being a little impersonal, the staff has changed dramatically and the nurses there are great! She took what I had to say very seriously and I am incredibly impressed. We never hesitate to call if we have any questions or concerns with our child because she is always happy to take our calls personally if needed. A great example: we took a trip to MN over Christmas break and our daughter got sick. We called the office and left a message, and while Dr. Segall was out of town, her fill-in doctor called us RIGHT back to help us out and give us some great advice! I have never experienced better service in medical care! I also want to mention that she accepts Tri-Care Reserve Select (military insurance)! read more

Dr Segall is thorough, considered, has excellent experience and appointments with her are on time and never feel rushed. After trying several paediatrians my wife and I feel that Dr Segall is by far the most professional, personable and attentive. Highly recommend! read more

My husband and I feel so lucky to have found a pediatrician like Dr. Segall for our toddler son. Her office is well appointed and spotlessly clean. We love her nurses, especially Jenny, who makes us feel like our son is the best and most cute baby ever! I'm sure she makes everyone feel that way. Dr. Segall is well-versed and very accurate about her treatments for children. She takes her time with each patient and is readily available as needed. We feel very confident relying on her for our precious child's health and growth. Along with easy street parking and a convenient North Center location, we couldn't recommend Dr. Segall and her staff more! read more

Dr. Segall is simply wonderful. I have never met a doctor for young or old who takes the time car and patience to explain her diagnosis, any risks and listens to any concerns! Our daughter went through the phase of being frightened of immunizations. Dr. Segall took time and patience and explained how the process would work, feel and comforted her during the "pain". From experience, most assistants do not even take this time, so for a doctor with a busy schedule! Wow. My daughter also enjoys the fact that she talks with the children and not "down to" and answers medical questions. read more

We love Dr. Segall. We're so lucky to have found her for our kids. We've actually moved to the suburbs since we first started with her but we haven't changed doctors yet because we love her. Its going to be hard to find someone like her in our new neighborhood. read more

I had a sick child and saw several other MD in different networks to figure out what was going on with my son. I absolutely do not like MD that only speak to me and pretty much ignorer my child. My child saw many MD's from ages 8yrs-13yrs old to figure out what was going on with him. When I interviewed with MD Segall to makes sure she was a good fit, I was impressed. She meet with me and my son at the end of her day to give us plenty of time for us so we did not feel rushed. I really like how she spoke to me, but most importantly how she spoke to my 13 yrs old child at the time. Long story short his now 18 yrs old and couldn't be more happy to see my child healthy and happy all due to her. She was able to figure out my sons chronic problem all by actually talking to my son and asking him questions in a way a child can understand and not be scared. I am in the medical field and her being a private practice, it seems to me she doesn't have a quota of patients she needs to see, she may be 10min late with an appt but have not experienced more that that, you can always feel when she is assessing your child she is actually assessing your child not only asking the parent. read more

Dr. Segall is thorough, caring, and professional. There is an actual PHYSICIAN (not an outsourced triage phone line) to answer after-hours calls, and her staff follows up on after-hours issues promptly. There are also popsicles with shots (if it's okay with the parent), an office bird, and a train set in the waiting room. It's nice for me that my kid is not afraid of going to the pediatrician's office. read more

Our experience with Dr. Nava Segall has been amazing. Her office staff is excellent. Always gets back within a couple minutes during after hours. Never had to wait for a scheduled appointment. She is very, very thorough in all aspects of her work. I highly recommend, 10/10 read more

Not a warm and inviting environment. I was judged harshly for the weight of my newborn even though he was exclusively breastfed. She told me he was overweight and I needed to go home and sleep train that night even though I said I was uncomfortable with the timing. She even recommended giving him water in a bottle. She never really listened to me and I felt like she had the same speech to recite every appointment. It wasn't until after my second was born that I decided to stand up for myself and go to a different doctor office. Now that I have seen a different doctor office, I realize how poor this office was run and how unfriendly Dr. Segall really was. I would not recommend her. read more

I was recommended to her by a friend and I felt that I had chosen the best Pediatrician in town. She understood my frustration with breast feeding when I was in the hospital. She came to see me late evening and gave me a pep talk and I was so grateful... but that was it. When I started taking my child for check ups, she constantly told us how we were leading my newborn down a life of obesity and heart disease and this was every visit but our child barely ate! She barely checked my child...what if I was abusing my child? Nope. Nothing. She was extremely pushy with the flu shot and would become bothered when we refused it. It became so obnoxious to the point that I had to forewarn my husband that our child was not due for any vaccines, one day he had to take her without me. She tried to fool my husband by saying our child was due for vaccines, when clearly our child didn't. Since I forewarned my husband, he questioned her about which vaccine was due, she told him, the flu vaccine-he immediately caught on and said no, no flu shot and by no means that's a vaccine. She became upset and threatened him with possible imminent death of our child because we refused the flu shot. To make matters worse, they charge fees to transfer records from peer to peer. Makes no sense, I understand charging if it's provider to patient BUT provider to provider?? That's a first for me and I work for Advocate. Also, each time we would come in for visits, there was always new staff; as if, no one lasted long in that office. Unfortunately, she fell real short in the care of our child. Please find yourself another Pediatrician. I hope this review helps parents. read more

I have only good experiences with Dr. Segall. She is really patient, explains everything accurately and great with kids. Either she or one her nurses always called us back in an hour or so if we had any concerns. She always takes time to check up on my son even with the tyniest cold if she thinks it can be worrisome. Making an appointment is easy, the office is nice, filled with toys and having a parrot in the waiting area is just a lovely idea. read more

We have also been pleased with Dr. Segall. She is attentive during appointments and takes her time answering questions. I've only had to see another doctor once and it was because she was on vacation and insisted that if my little one not get better to bring her in. The best part about Dr. Segall....she actually returns phone calls in a timely manner! read more

We feel blessed that Dr Segall is pediatrician. She's been seeing our twins since they were infants (they're now almost eight) and we've never received anything but the best, most informed care. And when one of the twins was in the hospital, Dr Segall helped us immensely in understanding all the different viewpoints from specialists (which included her assistance at 2am in the morning.) read more

My wife and I are very pleased with Dr. Segal. Our 2yr old also seems to be comfortable with her. She is very professional at the same time very attentive to our baby. She does not rush you or give you short answers when asked a question. Definitely a doctor to take your kids. read more

Dr. Segall is excellent. We have been so impressed with her. She is very smart and caring. She visited our sick newborn at the hospital and she didn't even need to. We feel lucky to have found her. read more

Dr Segall is knowledgeable and kind to kids. Her nurse will give kids icepacks to blunt the effect of shots, and this is a wonderful thing. The wonderfulness stops there. She is will refer you to specialists, but she does not recommend and she does not follow up. She is extremely pushy about every vaccine that comes down the pipeline. And she is scathing about vaccine questions. (My kids get all the major vaccines, but not always all at once). Her overall attitude is that she is superior to parents--as if she is lending you the care of your own children. Her staff is either rigid, stupid, scared of her, or all three. What I really HATE though, is how she tries to make money off your need for your own records. (A) If you don't give her the school forms during your appointment, she will try to force you into an additional visit in order to get the form signed. She has even directed her staff to ask me to make false "sick visits" in order to get an appointment to get forms filled out. Isn't that, sorta, fraud? (B) She also charged our family money to transfer our records--So far, it has taken two requests, a total of six weeks, AND a fee for us to get a promise that our records will be transferred to a new, reasonable doctor who treats us all like human beings. read more

We have had a very difficult time with this practice. Dr. Segall never recognized my son's ADHD diagnosis, even though the diagnosis had come from a professional psychologist which she had personally recommended to us. She did not engage meaningfully in discussions about his treatment, and kept insisting that the problem was that he was going to the wrong school. She was also dismissive of my daughter's anxiety, and kept telling her to do more belly breaths. At the same time, she seemed to overreact to small incidents. when a dog snapped at my son and barely broke the skin, Dr. Segall insisted we go to an urgent care center right away. When I finally decided to find a different pediatrician, she charged us $90 for medical records to be transferred, and now has taken more than a month to provide us with the records. I've called the office three times and I'm still waiting. I don't like writing bad reviews but now it's really impacting our ability to get appropriate health care for my kids. read more

This is my very brief one appointment only (my kids annual checkup) experience. Maybe dr. Segall is a great doctor but my opinion based on my experience is different. I wanted to transfer my kids to her because she is within 10 minute walking distance from my home. I left my initial "meet & greet" with some hesitation but I thought the close proximity was worth at least giving it a try. The appointment was going okay until she tried to force me to get flu vaccines for the kids to which I refused. Dr. Segall decided to share a story of her friends child dying from flu complications and I was informed that she can't be my doctor if I refuse flu vaccines. All that right in front of my children- bizarre and inappropriate to say she he least. Before I left, dr. Segall stopped me and said that one of my kids had anemia and she gave me a lab order to do more tests. I never did. I went back to my "old pediatrician" and did the iron deficiency test again. Everything was perfectly normal. I decided to stay with my old pediatrician since a 40 min drive is worth my peace of mind and my kids health. Since one of my kids got his vaccine there, I needed to transfer that ONE record back to my pediatrician. They wanted to charge me $45. something that my "old pediatrician" did for free. I talked to my friend whose sister's daughter sees dr. Segall and she too was diagnosed with anemia. It seems that iron deficiency is a common diagnosis at dr. Segall's office. read more

Very happy with Dr. Segall. Proximity and hours are great with some early and late hours available. She never rushes and has seen my kids after-hours. Very thorough with exam and diagnosis and planned treatment and then answers all questions. This may be the reason she gets backed up at times but is understandable. The bird in the office is another touch that helps to keep kids calm. read more

We have been taking our daughter to Dr. Segall for 9 months now, and we have been very happy with her care. She is a very thorough and thoughtful doctor, and takes the time to explain the background behind the care plan. The after hours care could not be better, prompt phone call replys by the doctor herself, and you never feel like you're being rushed even when it's a Saturday morning! read more

She was my child's Pediatrician for 7 years until we stopped going to her. My child had a traditional case of ringworm: red hollow circles that didn't itch. Dr. Segall said it was Exema. I pointed out that Exema should itch, but Dr. Segall insisted on it being Exema and prescribed long Oatmeal baths and Exema lotion. Not only the condition didn't clear, but the sores spread to the rest of the child's body. Seven years later, the child still has them, it has become a chronic condition. Turns out, you are not supposed to take baths when you have ringworm, only showers, and no softening lotions - all this makes this relatively simple condition mutate and stay. I googled this information, while she, a doctor, didn't know it. I wouldn't send my worst enemies to her. She shouldn't be practicing. read more

Today, we walked into Dr Segals office with my 2 kids for the first time, all of us feeling quite normal. During our visit, Dr. Segal started asking my older kid who is not her patient, if she has seen a therapist due my divorce from her dad. Before this, my kid was just hanging out waiting for her sister's appointment to finish. Dr. Segal managed to make my kid feel different from other people. It was presumptuous of the doctor to suggest therapy in front of my child and she treated my child differently just because her parents are divorced. Case in point. I'd like her to apologize to my child for being insensitive and assuming things about a child she has never met before. Having read some of the reviews, I guess she has a habit of acting inappropriately. Will not be going back again. read more

She charged our insurance money she shouldn't have. Our insurance called and said that we had to pay a deductible for an appointment that we didn't have to cause it was a well appointment but the doctor wrote it down as emergency sick appointment. When we called and asked her how could it be possible to set up an emergency appointment days in advance, she conveniently decided not to call us back and call the insurance company directly to tell them to charge us. We switched doctors since then and are much happier. read more

We have been very happy with Dr. Segall. She has taken care of both of our children since birth and has been so awesome! She takes the time, is caring and thorough, trustworthy and returns phone calls. She spent 15 minutes on the phone with me at 8pm reassuring me after I thought my baby was sleeping too much! She is not an alarmist and her diagnoses have been totally right on with both kids from the start whether the sickness is a virus or needs antibiotics or rashes....She is great with kids. We love her office, love her bird, the trains, her manner and her wonderful stories. For the most part, her office staff has been okay..we've had both good and not so good experiences with the front desk staff and with her nursing assistants. She makes up for any issues you have with anyone in the office. She is a truly great doctor and they are difficult to find!! read more

My two sons (almost 7 and 5) have been seen by Dr. Segall from their birth. And I am really happy with her care. She is very meticulous and thorough without being an alarmist. In my experience with her, pretty much 100 % of her diagnosis and prognosis were accurate. If the verdict is -- a virus and needs to run its course -- sure enough even the scariest looking rash disappears in a week or so. I also appreciate Dr. Segall's conservatism with prescribing antibiotics. I feel that they were given only when medically necessary, and not for 'calm the parent' reasons. Dr. Segall is very personable and takes her time to address any questions I might have ( I tent to ask a lot). She is warm with kids too. She does return phone calls during the off hours even at night. And we were accommodated many times on a very short notice when something came up making regular appointment not possible. Love Dr. Segall! read more

I hesitate to ever write a negative review, but I was so disappointed and hurt by Dr. Segall's unprofessional behavior that I needed to. One year ago when I delivered my daughter, she was the pediatrician that cared for her during the first few months of life. She did a fantastic job at the hospital and I was pleased with my first few visits at her office. She has a small office in North Center which was very convenient to where I lived. The office was a little run down and dirty, but had a nice central play area and the employees where very nice and helpful during that chaotic time. Then came an alarming episode I will never forget. After my delivery, I contracted 'C-difficile'- a rare virus that made me violently sick. In a nutshell, I couldn't control my bowels and had diarrhea uncontrollably all day. Imagine that on top of trying to heal down below after delivering a baby- not fun and painful. Anyhow, my OBGYN wanted to prescribe vancomycin, a drug with mixed reviews on the effects of breastfeeding. My OB said I first needed to verify with my pediatrician that it wouldn't lower my milk supply and adversely harm my baby. Online, there are a thousand mixed reviews- some Dr's say take it no problem, others say absolutely do not take it while breastfeeding. So, I called Dr. Segall to discuss and get her ok. When she answered the phone, she was apparently driving in her car and literally bit my head off and started yelling at me. I'm not exaggerating, she was screaming so loud that I couldn't understand what she was even saying with her thick accent. She yelled: 'How dare you call me while I'm driving on off hours!! This question does NOT concern me, it is the responsibility of your OB!' I said, well my OB instructed me to call you. She said 'There is NO way they told you to do that, they are irresponsible, you are lying, what hospital is your OB from? I'm calling to call them and tell them off.' I said 'I just really need your help in understanding if this drug is ok for my baby, can you please help me?' She said 'Call back during business hours!' and hung up on me. In the meantime, tears are streaming down my face, I couldn't control myself and crapped my pants in my bed, all while watching my baby alone by myself. I called back during business hours. She did not get back to me...e-v-e-r. I have never been treated with such lack of respect by someone who is supposed to be caring of people with medical issues. She never apologized, never got back to me. Her true colors came out that day. I was so upset I found a new pediatrician that day. DO NOT go to this office. She puts on a façade of caring for children but if you have an emergency and bother her off hours, the claws come out. read more