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    Recommended Reviews - Nature Speak

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    3 years ago

    Good business, clean, looks good, very nice owners, good horses, good people highly recommended business.

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    Rescue Clean 911

    Rescue Clean 911

    4.7
    (9 reviews)

    Rescue Clean 911 provided excellent and professional service for our duct cleaning. Their team was…read moretimely, courteous, and thorough from start to finish. They arrived on schedule, explained the process clearly, and completed the work efficiently. I really appreciated their attention to detail and the quality of service they provided. This is my second time using their service for different occasions and I would definitely recommend Rescue Clean 911 for all of their services.

    Rescue Clean 911 is definitely a step above the normal mold remediation company. They work directly…read morewith your home insurance company for billing and authorizations, and know all the insurance language and requirements. They also contract with another company to do the testing, and them taking care of this is invaluable - before and after. They also are licensed to repair a/c's, and since our problem originated in our ac, their remediation plan included replacing the a/c landing structure as well as cleaning out the a/c parts and ducts after the remediation had finished. Talk about thorough! I signed a contract right away, especially because they only took their cost from the insurance company; they were confident they'd receive it, so there was no cost for myself. I felt so comfortable with the gentleman who came out to our home to inspect our damage, give us a quote, and explain their process. During this time, he went above and beyond to explain things repeatedly, and even to look at my home insurance policy to point out things I didn't know about - such as the living expenses allowed during this time. This info was invaluable! I would 100% recommend this company, as well as use this company again. Now, some constructive criticism and feedback to help the company improve! When I went to contact the gentleman who came out to our house, I could not find his card with his name on it in the folder he had left. The folder just had cards for the other owner. The gentleman had said he was part owner, but when I went on to their website, there is no mention of him, _at all_. I found this very strange, and then more strange that the website has 3 different main phone numbers for the company - this also seemed bizarre, like... who was that guy and what the hell did I sign?! Please consider updating your website to reflect current employee names, positions, etc, to make it easier to identify and thank them.

    Westside Cleaners

    Westside Cleaners

    3.6
    (36 reviews)
    $$

    Staff is very friendly and helpful. Clothes are always clean and well pressed. They have a great…read moreseamstress.

    Update to My Previous Review…read more This is an update to my original review. Adding insult to injury, the owner's public response confirmed exactly why I chose not to return. Rather than acknowledging that customers can have legitimate concerns, his response was dismissive, defensive, and, in my opinion, unnecessarily demeaning. To address one point specifically: the owner states they "certainly cannot shrink a shirt because we do not put shirts in a dryer." That completely misses what I described. My shirts came back uneven after cleaning and pressing, with one side noticeably shorter than the other. Garments can become distorted during the dry-cleaning and finishing process through heat, chemicals, pressing, or handling--not just by being put in a dryer. The issue wasn't simply "shrinkage"; it was that the shirts no longer fit or hung correctly after being serviced. Instead of considering that something may have gone wrong, the owner chose to suggest that I was mistaken or confusing his business with another cleaner. That response speaks volumes about how customer concerns are handled. No business is perfect. Mistakes happen. What separates great businesses from average ones is how they respond when a customer raises a concern. A simple acknowledgment or willingness to investigate would have gone much further than attempting to discredit my experience. With so many excellent dry cleaners in the area, customer service matters as much as the quality of the cleaning. Based on both my experience and the owner's response, I cannot recommend this business.

    Desert Rose Ranch

    Desert Rose Ranch

    3.0
    (12 reviews)

    We scheduled a horseback riding lesson with Desert Rose Ranch for one week from the day we spoke to…read moreDesert Rose Ranch to schedule the lesson, who confidently confirmed the date and time was good. Next, we received a call from Desert Rose Ranch on Tuesday afternoon the following week whereby we were asked if we could reschedule our Wednesday morning lesson due to there suddenly being too many riders who were apparently also scheduled to ride at the same time as us. We patiently responded with a positive response that we would go ahead and accommodate Desert Rose Ranch's request and reschedule our lesson, despite the inconvenience and burden upon us to reschedule our other important events for that day. We rescheduled our lesson with Desert Rose Ranch for Thursday morning instead. On Thursday morning, the day of our rescheduled lesson as requested per Desert Rose Ranch, we dressed and made all preparations for our rescheduled lesson. Then, literally within one hour prior to the start of our rescheduled lesson, Desert Rose Ranch texted us informing us that they could no longer accommodate us and once again asked if we would not mind rescheduling our lesson. Even still, Desert Rose Ranch texted us just the late afternoon prior to Thursday morning to confirm our scheduled lesson, to which we replied we confirm. The excuse Desert Rose Ranch provided to us was that there were just too many riders and horses scheduled at the same time as our lesson and haphazardly mentioned that was not ideal. We then replied with reasonable frustration to their text asking Desert Rose Ranch to please explain why they decided to inform us of the need to reschedule, not only for the second time, but also at the very last hour before our lesson was to begin when they had ample time to diligently redress the schedule appropriately ahead of time. Desert Rose Ranch bluntly replied with a canned response stating that all decisions and changes are made based on safety concerns for riders and horses. We completely agree that safety is paramount, however Desert Rose Ranch poorly failed at properly planning and scheduling the riders and horses ahead of time, thereby resulting in last minute, unacceptable corrective measures at the expense of their clients. Once we expressed our disappointment to Desert Rose Ranch, they responded that they will make some changes and that we should go ahead and still show up for our lesson. The preparation and distance alone to travel to Desert Rose Ranch is by no means a simple and effortless undertaking. The question we now ask is Desert Rose Ranch compromising their safety protocols by allowing us to still participate in a now overcrowded ring? By this stage, we then requested to speak to the owner of Desert Rose Ranch. We sent this request at 8:27am. We have received absolutely no response for the remainder of the entire day from neither the owner nor anyone else on behalf of Desert Rose Ranch. Meanwhile, Desert Rose Ranch gladly accepted our prepayment of the lesson in advance of the lesson. It is baffling how Desert Rose Ranch treats its clients in such a despicable and unprofessional manner. We are disgusted with such disrespectful consideration. One can only justifiably consider the question that this poor treatment of their clients possibly extends to the innocent animals in their care.

    Desert Rose... First off, what are you thinking? Second, they booked me for Wednesday the previous…read moreweek and called the day before the lesson saying they were "overbooked" to which we responded to this by saying we could reschedule for Thursday. Then they called me suddenly Thursday morning one hour before the rescheduled lesson , at which point we were already dressed and on the way. Honestly, this is disappointing. At the end of this havoc, they decided to ignore me even after asking the for the owner to respond. What a disgrace. Never come here even if you are desperate. I rarely find myself having to leave negative reviews, but this experience was awful.

    Nature Speak - nonprofit - Updated August 2026

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