Like many, I was super excited to have a natural mini market open within walking distance of my home. I had been in this market several times and was happy with the selection and the service. That was until last week. I went in the store last week to order on omelet. I asked the disgruntled man behind the counter for an omelet with Turkey bacon and American cheese. He asked me what kind of omelet I wanted. I was confused because I had just told him the type of omelet I wanted. I repeated my order, and the gentleman began to "school" me on what exactly on omelet was. Aside from the fact that he was wrong, I repeated my order. He gave me whatever he wanted and I left. I went in today, and the same disgruntled man was behind the counter. I stood there for a minute waiting for him to acknowledge me. He then came to the counter, took his headphones out of his ear, and begrudgingly asked me what I wanted. I repeated the same order from last week. And the we had the same disagreement. His unwillingness to just give me what I ordered and his innate need to "school" me incorrectly caused me to say "forget it." I grabbed my coffee and left.
So here's the thing, I will NEVER go back to this store again (and neither will anyone I know) simply because the man behind the deli counter is rude, condescending, and unaware that the customer is always right. All he had to do was give me what I wanted. I guess I wasn't the type of customer he wanted to serve this morning, because he was quite pleasant to others, but I digress. Nonetheless, I won't be going back there. If I am supporting your business, the very least you can do for me is be nice. So while the store itself and its contents are appealing, I will not go back because the service is disappointing, to say the least. I would give less than 1 star if I could, because service is of the utmost importance to me; they fail in this category. But good luck; you would fare better by getting rid of the guy behind the service counter...he diminishes the appeal. read more