After calling multiple Insurance Brokers looking for insurance quotes over the phone and being told…read moreNO by my first 3-4 insurance brokers, i then found Insure New England. I spoke with a very helpful woman named Courtney who walked me through the quoting process and was considerate throughout. She worked with me for about an hour on the phone and helped get me multiple quotes for auto and home insurance. Cant say enough about her demeanor and attempts to get me a cheaper quote. Thank you!!!

From the owner: Auto, Home, Life, Business, Pet Insurance & More.read more

Everyone was very friendly. Caroline was very pleasant upon us getting there. But she had to leave…read moreto pick up her daughter and I get that. Not to mention, like I said... You were technically closed when we got there. Many times when I'm there, Kurt will come up to me and introduce himself which I like. It shows his customer service is his top priority. Also... We showed up at closing time, not knowing they were closing at 5 on Friday. We thought it was 7 just like every other day of the week, but Lindsay stayed almost an hour late just to help us with our quote. She was pleasant, knowledgeable, and very helpful! I thank you all very much for your time and help. . I would highly recommend your office to friends and family! GREAT EXPERIENCE, and my experience is the same every time I'm in. They certainly exceed my expectations, which is hard to do as I've got high expectations having been in the customer service field my whole life. I'm fairly critical of people's customer service, but everyone I've worked with here has always exceeded my expectations every time I'm in. Keep up the good work!

I don't know what happened. I tried to call the Kurt Wicks office number and i was redirected to a…read morecall center? It took 30 minutes to get a quote for a new vehicle purchase. I've been with Kirk Wicks for 10-15 years. I needed to make a policy change as well but i gave up, I'm dreading having to call back. I think it's time to move on.

Our agent Carla Bonanno at Fortified Insurance is AMAZING!!!…read more Carla called us to present an opportunity to save money on our auto policy. We recently added 2 new drivers to our policy and took it upon herself to review our policy options to help save us money. Prior to Carla, that has happened NEVER! She is thorough, knowledgeable, detailed, responds promptly and a delight to work with.

I obtained an auto policy via Fortified Insurance after over one year or zero claims & on time…read morepayments I got a call from their office stating they can get me the same policy & my monthly payments would decrease. Fast forwaed to one week before my payment I get an email stating my payment schedule has been updated without my knowledge. I contac the insurance company to find out they in fact lied on the application & my monthly payments are now increasing. This insurance agency is nothing but a scam to reel you into a new policy to benefit themselves & charge you more in the long run. Stay far away.

Sheena was a pleasure to work with. Very pleasant, professional and knowledgeable. Excellent…read morecustomer service.

Excellent service, Sheena served us and exceeded our expectations compared to other insurance…read morecompanies. I feel that State Farm has qualified personnel willing to help their clients. Thanks to them, I feel safe.

The customer service is exceptional and the location is extremely convenient! I highly recommend to…read moreall my family and friends for their insurance needs

Not recommended. This office is only efficient in just sending out Christmas and Thanksgiving Cards…read moreto their Clients. When it comes to circumstances when a client really needs their services with them as their agent, they would just divert you towards their Claims Services and would wash their hands off your case leaving their clients on their own to muddle through their own insurance problems. Their office is merely a collector of your insurance fees and expect nothing more.

The local office contacted me to switch the state coverage , everything went smooth and the work…read morewas done fast

We had a great guy by the name of Bob come out to help us with a dead battery. New Years Day, he…read morewas very friendly, funny and extremely helpful! I had dinner on the table he was courteous to let me know I could go back in for 29 minutes while he did his work. This allowed me to get dinner on the table so everyone else could eat at least. Cheers to Bob at AAA in New Years Day

I appreciate Garrity's help on a complex matter, where they were able to get a home/auto rate lower…read morethan what I was even targeting! Thank you!

I can't say enough wonderful things about Garrity. Specifically Darren Pagliuca who has been the…read moreaccount manager for my mother and I and he has gone above an beyond to be wonderful. His communication is clear, he's informative, makes sure we understand the full scope of each situation, and he always takes my call! Top notch customer service!