Our former agent was not renewing their license in Vermont, so we needed to find a new agent. I…read moreimmediately called State Farm. Sarah sprang to action immediately. She truly is top notch. She made transferring ALL of our business insurances seamless! There were many phone calls, emails and visits with her and not once did she make me feel like any questions was not worth asking. She was honest, patient, informative and most of all professional during this entire process. I recommend Rich Jones (Sarah) for all your personal or business needs.

My husband and I recently worked with Sarah Clifford. She's extremely professional, efficient, and…read morehardworking. We received all the information we needed promptly and she got us excellent rates on our insurance. Very happy with her!

I had a great experience with Kinney Pike Insurance. I worked with Niki, a wonderful personal lines…read moreagent who helped get me the best auto quote possible. I recently moved from NJ and was paying a pretty large monthly premium. Now I am happily paying less than half of what I paid in NJ. Thank you Niki & Kinney Pike for helping me find the best insurance out there.

Nicole was extremely helpful and professional. I would highly recommend her! She went out of her…read moreway to assist me with everything I needed.

Beware of Fraudulent Insurance Practices - Avoid This Agent!…read more I had a terrible experience with Chris McAuliffe and want to warn others before they fall into the same trap. This agent sold me an insurance policy under false pretenses, misrepresenting the coverage and failing to disclose that he was not even licensed to sell insurance in Massachusetts. As a result of his negligence, the RMV flagged my vehicle as uninsured, revoked my license plates, and fined me. This has caused major disruptions, preventing me from registering my car, obtaining necessary parking permits, and even driving legally. On top of that, when I tried to find a legitimate insurance provider, I discovered that my quotes were now significantly higher due to this mess he caused. When I confronted the agent about the issue, he was completely unhelpful--first avoiding my calls, then brushing me off, and ultimately offering me $ out of his pocket as if that would make up for the damages he caused. He admitted to "assuming I would register my car in state of VT eventually" (which was never mentioned in our discussions) and told me I should "just explain to the police officer if I get pulled over." This is completely inappropriate and reckless advice. After I filed formal complaint with State Farm, she had the courage to lie about this whole event and how everything happend. I would strongly recommend avoiding this agent at all costs--they are incompetent and dishonest and will leave you to deal with the mess they caused on your own. Save yourself the stress and go with a reputable, licensed insurance provider instead and avoid State Farm and this office!

Talk about a niche business. I recently returned from a…read morerecent trip with a pocket full of Canadian coins that exactly NO bank would exchange. Even the ones that take paper currency essentially rob you with laughably high rates. The only place that will exchange coins in the Boston area is at Logan, and to drive over there, would cost me more than my coins were worth, in both money, and headaches. What to do then? I mean, some of these bad boys are worth like 2 bucks each! The Internet suggested HY Point Coin Exchange, and I initially thought the same thing you're probably also thinking. Nevertheless, I really didn't have much to lose apart from a pile of coins with the queen of Canada on them. I was pleasantly surprised to get an itemized email as soon as they arrived, followed by a check in my mailbox a few days later. I could not have asked for quicker, more thorough service. Yes, they charge a fee for this service, just like every other place that exchanges money, but it's not nearly what you would pay at an airport kiosk, or even a bank. It might not be worth it for small sums of money, and mostly I did it as much out of curiosity as anything else. Still though, 10 bucks is 10 bucks. It's like getting a free beer, and depending on where you drink, maybe even two! USA!!!

- Absolute Scam, Avoid at All Costs!…read more If I could give zero stars, I would. This so-called "Canadian Coin Exchange" is one of the most bizarre and sketchy operations I've ever come across. Who even needs a specialized Canadian coin exchange in such a random spot? The whole thing feels like a trap for people who don't know any better.

Outstanding local agency. I have had my home, auto, boat and umbrella policies with this agency…read morefor over 17 years. Staff is very helpful and always picks up the phone when I call during business hours. Of course you get a live person when you call, they all live and work right here in the Valley. The agency supports the community by giving of their time to several local causes. Everything I would want from a hometown agency.