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National Junior Pickleball

5.0 (1 review)
Open • Open 24 hours

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2 years ago

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Big Five Sporting Goods

Big Five Sporting Goods

2.5(8 reviews)
4.0 mi
•$$

I went in to purchase two pair of Edie Bauer Sandals that were in there add. The Advertising was…read moremisleading and after driving 8 miles and a having a argument with the clerk and the manager telling them about the advertising problem he told me that I should have known that the sandals in question were an absolute item and not the mod 2 model. How should I have known? The worst customer service I have encountered in many, many years. Will never step foot in this store again. GWN Meridian Idaho

During the COVID crisis I've been working daily as an essential worker. BIG 5 was literally the…read moreonly place that was open in March where I could go in and find a pair of shoes. I decided to grab 2 pairs of hiking shoes as well since I wasnt sure how long the crisis was going to last, I had a camping trip planned mid June and I didnt want to venture out shopping later with the crowds if I could help it. I asked the cashier the return policy, she said they wouldn't he taking returns until after 5/31, I could return any of my unworn, unused merchandise. I also grabbed 1 sports bra and tank top. when I went home I wore the cheaper hiking pair around the house and they felt too tight. I put them back in the box with the receipt to hang on until May to return and decided to keep the clothing and more expensive pair of shoes. I never tried on the other hiking shoes again or took them outside. the box stayed in my closet. Here I am 6/4, receipt in hand and went to return them for a small 24$ refund- mind you I kept a 89$ pair of shoes and clothing- the girl at the register inspects the box and calls for her manager. They inspect my receipt, which has no timeframes or restrictions and ask me what's wrong with the shoes? To which I answer, truly nothing other than they were a little tight, I kept the other pair- the manager tells me he cant accept my return, they can only take return merchandise that can be RESOLD.. I let him know when I bought them almost 3 months ago the store associate told me they would take them as long as they were unworn and in the box! and my shoes cant be returned because they dont carry them now which is definitely not my fault as the consumer. He then throws them back in the box and says we will do it this one time and walks away leaving the poor cashier to awkwardly hand me my cash refund which before I would have taken store credit. I simply didnt want the shoes. after being treated so poorly I wont bother spending anymore time or money here.

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National Junior Pickleball - pickleball - Updated May 2026

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