My Favorite Airport to Fly Out Of!…read more Detroit Metropolitan Wayne County Airport (DTW) is my go-to airport whenever I travel, and I absolutely love flying Delta! Being one of Delta's major hubs, DTW makes traveling convenient, and I've always had great experiences flying out of here. The airport is spacious, clean, modern, and well-organized. There's a great variety of restaurants, shops, and places to relax before catching a flight. I especially appreciate how easy it is to navigate the McNamara Terminal, even though it's quite large! I've flown out of DTW many times, and it's always a pleasure. From the airport atmosphere to the convenience of flying Delta, it's a great way to start a vacation! DTW continues to be my favorite airport, and Delta remains my airline of choice! Looking forward to many more trips!

I would like to express my disappointment with the customer service I experienced in the baggage…read morescreening area at Detroit Metropolitan Airport (DTW). An employee with the last name Orso displayed an unnecessarily rude attitude and a cold, unprofessional demeanor during the interaction. Customer service and professionalism should be a standard expectation, regardless of the time of day. It was approximately 9:00 a.m., and there was absolutely no reason for passengers to be met with such an unpleasant attitude. Travelers deserve to be treated with basic courtesy, respect, and professionalism, especially when navigating airport security and baggage screening. I understand that airport staff work in demanding environments, but that does not excuse poor customer service or a dismissive attitude toward passengers. A simple, respectful interaction can make a significant difference in the overall travel experience. DTW, please address these customer service concerns and reinforce the importance of professionalism, courtesy, and respect among your staff. Passengers should not have to deal with unnecessary hostility when simply trying to get through the airport. Please do better.

DTW McNamara terminal…read more Fly out of here far too many times a year, but that said, it doesn't suck. The terminal is always clean, there are options for eating and drinking and also travel shops for purchases pre or post flight. The terminal is way long so they have a tram that will take you from one end to the other. A nice feature if you have a disability, small children, or are just lazy and don't like to walk. I walk, get those steps and stay fit. Flying home tonight on a Delta flight back to vegas. It's a little stormy, so it should be a bumpy ride. Think space mountain at Disney for about the same cost, but a way longer ride.

Pros: * Restaurants and shops are open early. If you get…read morethere at 5:00 am, you are not on your own. *Terminal is always very clean. *Tram to take you between terminal stops as needed. *Updated restrooms. Cons: *I wish there were coffee options other than Starbucks. *The walk between restrooms is lengthy - plan accordingly. * Like most airports, not enough outlets/charging stations.

We like flying Delta Airlines. Prior to retiring I had a job where I was constantly traveling…read more Every week sometimes multiple flights per week I was on an airplane. I've traveled all major airlines and I have to say by far Delta is the best. From the ambience on the plane to the entertainment. Overall most aspects of my flights have been very pleasing. I will say the one opportunity I see is customer service. I worked for a company that prioritizes customer service and safety. I am very in tune with the delicate balance between the two. Having flown Delta for several years and prior to retiring I was diamond with them. I will say my customer service experience has been about 50-50. On our last trip, we flew from Phoenix to Miami with a layover in Detroit. We enjoy the fact that they have entertainment on the flight. I like the TV monitors in the back of the headrest of the seat in front of me. I like this because I don't have to look down at my electronic device. I will say I feel like they are one of the most consistent Airlines when it comes to on time arrivals and luggage. Like I said, I've flown them for many years and never had an issue with my luggage. I've flown other airlines who have lost my luggage, Miss tagged my luggage, but Delta seems to have a pretty good system in place for managing luggage.

I despise Delta. Unfortunately I had to sit on their flights twice in the last 3 months and the…read moreexperience was thoroughly horrible each time. Coming back from Hawaii, our trip was initially delayed. After a few hours of troubleshooting, they decided to cancel the flight so we got vouchers for food and a dingy Motel. So, we try again to leave the following day. Obviously if you plan to go to work the day after trip this is horrible. i had to cancel on a number of my patients which, as a professional, I hate to do so last minute. I just wish that Delta was just as professional but unfortunately not. More recently, I traveled internationally and I was told that certain comfort products were banned according to Delta policy. In the back of my head I figure "okay if it's not TSA approved i can understand that". But when I looked into it further, it turns out only Delta has this policy. Whether it's an inflatable or neck pillow or seat cushion, these products are banned because they want you to buy their premium seats. As consumers budgets are getting Tighter and Tighter, it is very unfortunate that a company that is as big and as global as Delta is pinching pennies At this rate I might as well go for a budget airline if I'm going to be nickel and dimed. In the last year, my partner lost luggage accessories and customer service refused to reimburse him. I'd love to give them the benefit of the doubt but honestly, these back to back mishaps just reflect their poor business integrity. Moving forward, we'll take our business elsewhere.

Okay, so I took the blame for getting lost. I booked an Uber…read morefor a late arrival around 2 a.m. I was just a couple of bridges away from my Uber. I asked for help and was told to go the way I came--which was a bit confusing. It turns out, it's not that tricky when you pay attention to the signs. But my luggage was easy to spot. Overall, it wasn't too bad to navigate, and the terminal was a good place to end up-

I've flown in and out of this airport for years and never seem to have any major issues…read more Baggage claim is usually pretty quick too. Lots of places to eat, drink and shop at including a few local breweries like Jolly Pumpkin and Atwater. I decided to kill some time and walk the entire terminal on my last visit. I discovered a few interesting things like a lottery vending machine, salad vending machine (Farmers Fridge), duty free and an Air Margaritaville. I'll have to check that place out next time. The bathrooms are pretty good, could use an update but not the worst I've been in. Lots of art around the terminal too.

Ok. Here me out. I was never a fan. Having my original flight fall through, may not be the…read moregreatest, but Spirit y'all saved the day!!!!! Words I never thought I would say... I was able to walk right up to the counter and get a cheap last minute flight for the next day. And because I was at the airport, I didn't have to pay the additional fees. The agent truly went above and beyond to get my needs resolved.

I dont get the low reviews…read more I love traveling and I love a good deal. My flight to and from Detroit was $32 each way. You have to add for everything.. carry on, seats .. wifi.. etc .. I didn't need all that. I've been lucky when I check in and get a window seat. The terminals are spacious and very clean, but very scarce on outlets. The gate agents are friendly.. however if you have a personal bag, make sure it fits in their sizers..

Beware!! Detroit Delta (DTW) does not fly out on time! Fly United! I was on standby and my flight…read morewas to leave out at 8:30pm, there were 63 seats open and I was number 58! As the list got shorter and I got closer to my seat, the manger purposely delayed the 8:30 flight to let 9 people ahead of standby, Now I do understand how standby works but we were expected to be in the Air at 8:30pm not holding the line/flight so a group can get through TSA. If you snooze you lose, in other words they should have been on time! What's the point of flying standby if you NEVER get on! This occurred at the Detroit (DTW) on 6/27/16 at gate A60 or A64 flying to Atlanta at 8:30pm! Not to mention they constantly got on the speaker in the airport stating you must be at your gate 20 min before schedule flight or it is subject to be cancelled! Cooperate needs to roll the tapes and get a grip on the foolishness! NEVER will I fly Delta from Detroit again!

Closest airport to iKea. Enough said. The runways are short (2300ft or so). There is an RNAV…read moreapproach. It's relatively flat so even with a shorter runway, the approach isn't too difficult in a light piston. iKea is only a few miles away, although Uber and Lyfts can be tough to find in the area. The best part about this airport is the community feel. It can take you back to the golden age of general aviation in the US. People coming in who are interested in learning how to fly and everyone is really friendly. An older man gave us a ride nearby since we couldn't find a car. Really cool little spot and I'm glad it is there for the community. Pilots - keep kind and no right turnouts for noise abatement!

Have been using this business for over 10 years. Service is consistently great. Drivers are…read morepunctual and friendly. All drivers I have had have given excellent service. Just took a trip and had June as my driver to and from Detroit Airport. She was wonderful. Super friendly and an excellent driver. I plan to request her for future trips.

Had the best time with our driver Gary! Was only an hour drive to the airport but he was wonderful…read moretime with him! Will definitely use A-1 again!!!!

Pretty good food and nice selection, service is good as well, comfy seating with charging plugs and…read morespacious and clean bathrooms what a nice spot.

With the Amex Plat card, I can visit 10 Delta Sky Club lounges a year as long as I'm flying Delta…read more Luckily for me, I fly out of DTW at least 3-4x a year, and they have a whole terminal dedicated for Delta flights. This terminal has 4-5 Delta Sky Club lounges, and this one (near gate A18) was the closest near my gate. I made a quick stop a few Monday evenings ago to grab a small bite before my flight. Getting in was really easy, and there was essentially no line. The lounge is spacious and I had ample seats to choose from. There was a decent variety of food, but sadly, I didn't have enough time to sample all of it. I quickly grabbed a bit of mashed potatoes, pita & hummus, chickpea salad, and Swedish meatballs. Besides the chickpea salad, everything was unbearably salty. I ate half of the meatball and was unable to eat much more. Overall, food was just OK. At least the food tasted fresh and there was plenty of space, which cannot be said for other lounges.

I have used them for two different trips to the airport. They were provided reliable and…read morereasonably priced transportation to the airport.

We've had many great experiences with A-1 Airport Cars! Danny is especially awesome, and super…read morekind, especially when flights are delayed or late at night. He's also picked us up on a holiday before (NYE) which was so appreciated. It's nice to have the peace of mind of having pre-arranged transportation to and from the airport, since ride share (especially since the pandemic) has been less reliable in our area. Cars are clean, spacious, and the rides are quiet (which I personally prefer). The drivers find you in the airport on arrival, and walk you to the car, often even helping with bags (which is above and beyond), as opposed to leaving you to figure out where to go. We did have a hiccup once with a booking, but the response and customer service was good for resolving. Otherwise, service is reliable, on time, and pretty seamless.