Love this little rental counter. I rent frequently for work travel and will purposely go an extra mile or so to use this location. The staff are for the most part friendly and interested in helping. Admittedly I have encountered one person that didn't want to be bothered but the others are all great. The selection of cars is smaller & often newer. The gas tanks are always full. Parking is free at the Lancaster airport, easy and plentiful unlike the National across town. There's a Sheetz right before the airport for easy fueling when you return the car. The only downside is sometimes the counter guy is outside washing cars and you have to text or call a cell phone to get moving. read more