We did a Yelp search for local carpet cleaning and Green Steps was 1 of 3 contacted. VJ responded…read moreback to me right away with a quote and then a personal note that he may be a little delayed in responding to any questions I may have because he was driving. He was prompt and informative with responses to our follow-up questions. We then connected by phone at the agreed upon time to confirm our appointment, price, and expectations. Today was our service day, and we couldn't be more pleased. VJ was super friendly and extremely conscientious about doing a through job, addressing our "trouble spots" and ensuring we were completely satisfied before leaving. AND the final cost was LESS than the original quote!!! Try finding THAT in today's market! From a value, efficiency, customer service, friendliness, and pride in work, we don't think you could do any better. Well done, VJ! We appreciate you!

Great service, friendly crew, very reasonable price. Had them clean some tile and grout and they…read moredid a great job.

My carpet is clean and smells good. I am so pleased with the whole process. Quick response for…read moreestimate, reasonable price and answered my questions completely. I received a reminder for my appointment the day before. I spoke with Josh first for set up appointment and Bryce followed through with the cleaning. I was treated with respect throughout the process. I highly recommend All Ways Organic

They saved my day and my carpet. I had pet stains...and stains from my college kids that had…read morereturned home, but they took their time and did a tremendous job! They fit me into their schedule at the last minute before I go back out of town. I also got a free citrus spot cleaner as well. The picture doesn't give it enough justice. Highly recommend!

I truly have such wonderful results using Mr. Charles at Oceanside. I've used him for 2 years now…read moreand his work is excellent. He's so professional and thorough. My carpets truly look brand new when he's finished!! He genuinely cares that everything is done well and explains best way to clean. My rugs look amazing and the carpet looks almost new. He's very punctual and friendly which makes the entire process even easier.I recommend him HIGHLY! There is no one else I'd use! Blessings! LT. Ward- McBride

Buckley was so nice and diligent in his work. He explained to us exactly what was going on with the…read morecarpets. Fanstastic job, smooth--and quick! Wonderful experience.

Robert and Justin representing Stanley Steemer of Hampstead/Wilmington, NC. Cleaned our duct work…read moretoday. They were efficient, polite and very respectful of my wife and myself. although the cost seems a bit pricy we were satisfied that there is no dirt, dust or mold in our HVAC system. Thank you guys for a job well done Howard Orr

I dont like leaving bad reviews but I've given the company a chance to resolve issues and they…read moredidn't. We called for kitchen tile and grout cleaning. Service actually didn't clean the grout nearly to the clean we know is possible. Price also seemed excessive. About a month later we had people tell us we should reach out to company because house is unoccupied and still not ok.. So we did. We got told it was a month and a few days so no possible revisit. We had injuries and disabilities preventing us from doing it, and are selling, so we again paid. This time though, my husband has had a new diagnosis of myasthenia gravis at 70 and fell twice in front of them and clearly needed help. The techs ended the cleaning by telling him that they created work for my disabled husband by not replacing rug under kitchen table and chairs and that we'd have to do it. No one told us this before servicing. They knew this was not possible for him to do. I called the company and told them our concerns and that there'd be an open house the following weekend and manager albeit unsympathetic, said he'd get someone there by Friday and still had door code. Open house occurred Sunday and rugs were not put back as promised. Our realtor lady had to do it. Floor showed areas of lighter and darker grout which is worse than just being dirty . Never again. Next comes the vent cleaning that was done in between floor cleanings. They said they'd be out for an estimate. We arranged to be there even though my husband had just gotten discharged from hospital. We were on our way there when we got a call from them and a sales guy explained that they don't do in person quotes anymore and just wanted me to say all of the air return sizes and number of vents in our home. How the hell can I do that out of my head?? I asked. He said it was an estimate but exact number of vents and air return sizes would be done by tech and price would be adjusted. $1400 we were quoted. The following week, the code was given. Tech arrived and wouldn't start service unless paid in advance. I explained that we didn't have a price only an estimate. He demanded payment and said our quote was the price. I explained that when asked for number of vents I over estimated so I'd get a quote higher than expected and not be surprised by actual quote. He said the price was the price. $1400 to start vent cleaning. I asked what if those numbers were way off? He said he'd throw in a dryer vent cleaning or something. I told him we paid for that already in the quote. He said hed figure out something. Due to hospitalizations we were not able to be there and reluctantly paid. How good of job?? I have no idea. We asked how many actual vents there were and he said he'd throw never counted because it didn't matter. The price was the price. We had 22 vents, not 30 we now found out. We also paid for deodorant in vents. We don't know if that was actually done or not. I kid you not it smelled worse after vent cleaning than before. Can I blame tech? Officially no. But vent cleaning sure wasn't what we expected nor did we expect to get manipulated into accepting an estimate as actual price. We would not have done it if we knew in advance. We will never use Stanley steamer again and fair warning to anyone with disabilities.. they will make work for you instead of helping you! I would have been better off on my hands and knees scrubbing grout with my back injury than all the work and driving they created for us.

Travis is very punctual and thorough. He is so easy to work with, always calls back and keeps in…read morecommunication for upcoming appointments. His prices are also very reasonable. I would highly recommend his services.

I was extremely pleased with the cleaning. We bought a home and wanted to have the rugs cleaned…read moreprior to our daughter moving in. By the time Travis finished, the carpets were 3 shades lighter and odors were gone. His price was very reasonable and he was right on time. I plan on having him come to my own home to do my living room rug.

We live in Carolina Beach have been using Duane for our carpet cleaning. I wouldn't use anyone else…read morefor the past 8 years I've lived in NC. The method he uses dries quickly and gets the stains out. Duane is easy to contact- prompt and dependable. I refer him when anyone asks about a carpet cleaner. He has also done my couches and area rugs and since I have dogs they can get quite dirty but I'm always extremely happy with the results! His pricing has always been reasonable and I never feel he charges too much. Definitely the best choice for all carpet and upholstery cleaning!!!!!

Heaven's Best carpet cleaning does fantastic work - our old carpets look like new! Duane responded…read morevery quickly to our carpet cleaning request. His work is meticulous, very professional and accomplished at a very reasonable price. You will be happy that you hired Duane at Heaven's Best!

Lou did a great job at a reasonable price. I scheduled through YELP which caused a time glitch, but…read moreit was an easy tool to use for communication.

Called on Tuesday afternoon to see if they could clean some furniture on Thursday. We were moving…read moreand wanted to have it cleaned before moving it to the new house. Lou was able to accommodate the short notice. He arrived as scheduled and cleaned the upholstery (sofa, loveseat and chair). Looked great and very reasonably priced. He also told us that if, when it dried, we saw spots that needed touched up - he'd come out to the new place and take care of it. That's great service! Highly recommend!

I meant to hit a 10!!! And I have already submitted a…read more5-star google review!They did a great job. Rug looks like new!!!! Highly recommend them for all you carpet cleaning needs! Joel is amazing and professional..

From the owner: With over ten years of experience, Joel's Carpet Cleaning is committed to providing top-notch…read morecleaning services to residential and commercial clients in the Wilmington, NC, area. We understand the value of a clean and healthy environment, and our team is dedicated to exceeding your expectations. As a locally owned and operated business, we take pride in serving our community and ensuring the satisfaction of every customer. Trust us to transform your carpets and bring new life to your space. Emergency 24/7

Malik did a fantastic job and what a polite and kind person…read more The rugs look and smell like new and it takes little time to dry I will recommend them to anyone

Excellent!! Great service. Made appointment for noon and Albert arrived EARLY! He was polite,…read moreefficient and friendly. Carpets look great(LIKE NEW) Carpets only took an hour to dry. WILL RECOMMEND TO ALL MY FRIENDS AND COWORKERS.

Easy scheduling and excellent work. Just a pleasure to deal with. Love using local! Convenient…read morepayment options and thorough cleaning.

Great prices, Great work!!! Andy is amazing! He did such a…read moregreat job cleaning my sofa that my church contacted him to clean our sanctuaries carpet and pews. Another job well done! I will definitely continue to use Wilmington Carpet Care in the future.