It's unfortunate Dr Shannon has gotten so many poor reviews. He treated my friends mother when he…read morewas doing his residency at Methodist ages ago like in the 90's and he is quite knowledgeable but to me has always had a less than stellar bedside manner (my opinion). I find you get three types of doctors. Those that are Aggressive in treatment, they find, diagnose and treat the issue before it becomes chronic. Those with wonderful bedside manner but not as knowledgeable and those that have been taught the importance of Both in med school and how a patient responds best when compassion and aggressive treatment intersect. My mother has seen him for years as well and let me tell you that office operates like they're herding cattle not patients. That said, they've always been professional-- not always prompt.. He has prevented colon cancer from developing by finding and treating her gastrointestinal issues immediately and she's been suffering since the 80's. I pray he gets it back together. He had a nurse that had that office running in tip top shape and would respond to complaints or calls immediately and with compassion. If a patient said they needed to speak with Dr. Shannon, she had him calling before the end of the day or the by the following day. He needs to get her back. That was a piss poor response about the movement of modern medicine, even though it's true. People are most vulnerable when Ill or have family that's ill. We as humans can do better and sometimes we all need to be reminded of that. When I've done so in the past many medical professionals have come back to apologize and were just having a rough day or lost sight of why they ventured into medicine in the first place. Seek first to understand, let them know and hold them accountable!

I have had nothing but great experiences with Dr. Shannon and his staff. He has absolutely no…read morecomplaints from me so far and I've been seeing him since 2008.

Special shout-out to my doc Robert Davis. I'm gonna miss this place as my insurance carrier is…read morechanging next year. I consulted Dr. Davis for a second opinion 4 years ago when my other gastroenterologist wanted to remove my gallbladder without any logical explanation. I appreciate Dr. Davis' knowledge and expertise with my condition. He asked a lot of related questions. Finally, he gave me his honest opinion - safe to remove it. Many people not familiar with my dietary restrictions wondering why I turned down many party invitations. Without a gallbladder, attending meat-only Yelp events became meaningless for me. It's literally throwing money in the toilet, with a lot of pain, mentally and physically. My most recent visit was about a severe digestive disorder. I went to my primary doctor and I got some weird treatments and experiments. But no one could explain it. I thought, never mind and I requested to see Dr. Davis. The nurses were so considerate. They asked about my insurance carrier and chose a lab that wouldn't incur a charge. After he analyzed from the lab results, he recommended some options in self-treatment. The condition eventually went away by itself. The Gastroenterology Consultants' office is located at Imperial Medical Center, right at the intersection of Highway 6 and Imperial Way. There is plenty of free parking. The facility also has public restroom and a pharmacy.

I guess this is the only way to resolve my issues with Greater Houston Gastroenterology. I had a…read moreobera put in and all the cost for insert and removal were covered in my payments. Not but a month after removal I started receiving collection notices from US Anesthesia one for $1,904.00 and one for $1,095.00. Mimi Tran who does billing for Dr. Finman my doctor for this procedure said this was taken care of. July 25, 2018 my credit was dinged for both charges. This is a forewarning I will be forced to take legal action if this issue is not resolved. Todd Thrasher

Don't go! I wish I had seen the reviews- I came via…read morereferral. I walked out. Wait time was ridiculous- Unprofessional and not organized.

"Absolute cash grab. Under the Affordable Care Act and my EPO insurance plan, preventive screening…read morecolonoscopies and their pre-op visits are fully covered. But this clinic refused to use the correct preventive billing code. They demanded a $60 specialist copay up front. avoid this clinic!

Dr. S. Reddy M.D. is phenomenal in my book. She is committed in ensuring her patients are well…read moreinformed, aware of options to get best care possible.

Unfortunately, I cannot give this practice a good review. There is always a 1+ hour wait time and…read morethe communication of the staff and doctor is awful. The doctor didn't order the tests I was expecting her to based on what she told me she would order so I sent a message on the portal about it that went unanswered. I called and asked the question to the staff, who didn't call me back with an answer. This went on for weeks, me calling and practically begging for them to communicate with me. For example, the doctor prescribed me a PPI but gave me no instructions on how to wean off of it, as I've read you should. I had to call three times and ask how I was supposed to wean off and finally was given instructions. My other follow up questions either weren't answered or were only answered after calling multiple times.

doctor Bavishi is the best she did a colonoscopy and endoscopy on me. Found the problem i sm now…read moreon medication and doing better MC

I tried to get an appointment with Dr. Bavishi but, unfortunately, I was not allowed to…read more Viviana, the receptionist, informed me that Cigna is not an accepted insurance. When I requested an appointment to be paid out of pocket, she started asking what my symptoms were and proceeded to diagnose me and told me that I would need a colonoscopy and everything would be more than $2,000.00 and that I should find another doctor. When I asked if it wasn't up to the Doctor to make that determination after an initial appointment, she informed me they didn't do initial appointments (if that makes sense at all). For some reason, she tried to block me in every way she could. In the end, I just thanked her and kept the call. So many great reviews of Dr. Bavishi and I will not have the chance of having an appointment with her.

I was referred to Dr Vachhani by primary care doctor. I was very impressed with the service I…read morereceived. He really seems to be caring without being condescending. His staff helped me get help paying for very expensive treatment thru Medicare. Having no computer skills this was important. I felt like I was in the right place with the right Doc.

I was original referred to Dr. Fiman by a primary care physician more than 15 years ago due to some…read morefamily history. Dr. Fiman has handled my exams every 5 years. Although colorectal exams and colonoscopies are in the realm of root canals in terms of things patients look forward to, I can say in my experience their office has always been professional and the procedures have gone smoothly, calmly, with minimal anxiety and without discomfort. Dr. Fiman has always exhibited a professional and good-natured bedside manner and I would recommend his professional care to others.

PATIENTS BEWARE: where to begin...it all started with that "need" for a just-turned-50…read morecolonoscopy. I called United Healthcare before starting the process to confirm that all colonoscopy costs start to finish were covered under preventative care. UHC made two separate inquiries with Fiman's office and the surgical facilities he was contracted with to confirm that everything was in network so covered 100%. (1) Upon my consult visit to Fiman, his office charged me $100+ for the visit despite my insistence that the visit was covered. It took me SEVEN MONTHS to obtain a refund from Fiman's office. (2) My colonoscopy was booked w/Fiman at the Physicians Endoscopy Center (an in-network facility). Upon receiving my Colonoscopy Report, I noted TWO outright errors and had to make SEVERAL phone calls to have a corrected report issued. (3) And then the bills started rolling in. Despite using an in-network doctor and being at an in-network facility, I received out-of-network invoices totaling $1500+. WTH? After almost a year and hours upon hours of frustrating phone calls/communications with Fiman's office, Physicians Endoscopy Center, two pathology labs, and the anesthesiologist's office, UHC and I were able to reduce the cost to $350, but that was still $350 that I should not have had to pay when I researched Fiman and signed on with an in-network physician/facility. Fiman's people said that I signed something along the way accepting that there may be out-of-network costs. The same form I suspect every physician/facility has their patients sign in case of an absolute emergency and an in-network provider is unavailable under extenuating circumstances. In 15 years w/UHC and after multiple family broken bones, surgeries, and doctors' care, etc. we have NEVER, EVER been charged out-of-network by an in-network doctor/facility. So PATIENTS BEWARE! It would be a cold day in H-E-double hockey sticks before I would recommend or set foot in Fiman's office again. PS Oh ya, and one more thing we discovered way after the fact...my husband, who is an Iron Man (2x), had been to Fiman years ago on a turned-50 colonoscopy consult. Fiman told my husband that training as such was detrimental to his health and would result in cardiac arrest.

I suspect he hates his own people; most of the worst reviews on this guy comes from other…read moreVietnamese folk; he is patronizing, dismissive, and aggressive in talking over patients and his staff is just as awful and unhelpful. He condones it when they're rude. Yells at elderly Vietnamese patients and makes them cry without any signs of remorse, like he actually looks like he gets a kick out of it. He and those office crones make my blood boil. Worst interactions I've ever had with any doctor and, although I wouldn't, I fantasize about punching him in the throat. Also, if you're still interested in giving him a chance, your estimated wait times are often 1-2 hours because he's taking the time to be a jerk to his patients.

Dr. Charles Phan is friendly and approachable. I feel comfortable with his chair side manners…read more He checked my liver very well and I will continue seeing him. I highly recommend him. For more than a year I did not find the staff rude. I did not hear any of the staff being rude to a patient. The doctor was very professional and in a good mood at every visit. As having to wait, we wait at every doctor's visit. We have to remember every patient has different needs. Priscilla Reyes

I read these reviews and I wonder how these contretemps could develop. I've been going to this guy…read moresince the '90's. Maybe it's because we are the same generation, maybe it's because Boomers are a bit more durable than anyone that came after, but what I see is a business-like professional with a boomer sense of humor, and care and compassion. The staff were efficient and effective without resorting to the meaningless programed and forced courtesies you find in many settings today. Like when the restaurant manager comes to your table to ask how things are going, before the food arrives. I saw real care about the patient, and concise explanation of the details of a procedure (colonoscopy) that can make the patient cringe. Normally I don't fill these out, too much time. And we all know the people who do rate a business in YELP are mostly the people who have a vendetta. Get over yourself.

Dr Stanley Stein was very rude and condescending when we asked him questions about recent…read moreendoscopies. He may know stuff, but his ability to interact with his patients is far beyond par. I cannot recommend him.

I love Dr Vachhani. He is very thorough, and I feel like he listens to what I have to say and takes…read moreit into consideration. I first saw Dr Vachhani after I was admitted through the ER to the Houston Methodist Sugarland hospital where I stayed for about a week due to severe malnutrition from Crohn's. Dr Vachhani visited me each day and even fought for me to not get surgery when the surgeon at the hospital really wanted to do surgery. That was back in 2018. Younger me thought I was doing fine without meds or supervision from a doctor. Fast forward to now, and after doing a routine colonoscopy, Dr Vachhani found that I had ulcers in my digestive tract from Crohn's. He also did an upper endoscopy which found erosive gastritis. I like the way Dr Vachhani and his office will fight for you when insurance has a problem. They are very good at getting stuff faxed over to different people and explaining things if you have any questions. (This is for the Richmond location that Vachhani also frequents as I haven't been to his Sugar Land location since 2018 although they were nice there as well.) I do wish the waiting room wasn't so small because it is quite cramped especially when it gets busy, but I know they are working with what they have, and it can't be helped. Anyway, I always recommend Vachhani to everyone that needs a GI.

The ONLY reason I ended up using this practice is because I was assigned to Dr. Vachhani during a…read morestay at Houston Methodist Sugar Land Hospital for pancreatitis. I saw Dr. Vachhani just once during my week-long stay, but I saw his NP every day. In looking over my hospital records, post-release, I found that he was "supervising" her, even though he didn't visit me, and that they were "discussing my case", even though he wasn't seeing me. Once I was released from the hospital, I was told to make a follow-up appointment with Dr. Vachhani's practice, Texas Digestive Disease Consultants. I made an appointment at the Sugar Land location, as it is closer to my home. Imagine my surprise when I arrived at their tiny office, squeezed into their tiny waiting room, and was called for an appointment with the NP (not Dr. Vachhani). Given that I was 1.5 weeks post-hospital stay, I fully expected (and made) an appointment with Dr. Vachhani. I was surprised when admitted to the area reserved for patients, as this was also very small. The one scale in the office (a regular scale, not a medical one) was out in the open, right near the area where the desk employees work. After that, I was shown to an office (NOT a medical exam room). The nurse sat at a desk, took my information, and never took a single vital sign. Then, the very competent and friendly NP arrived. She and I discussed my issues, an endoscopic ultrasound was recommended, and the appointment concluded. I was never physically examined. When leaving, I went to the front desk and heard a loud desk employee talking to a patient over the phone. There was no attempt made at maintaining patient confidentiality. My second appointment, scheduled after my endoscopic ultrasound, was about the same. This time, though, I was shown to an actual exam room, and even though I had scheduled an appointment with the NP, Dr. Vachhani arrived. Once again, I was never physically examined and no vitals were taken. While the NP was good and Dr. Vachhani was adequate, I never felt like "a name" to anyone at Texas Digestive Disease Consultants. Instead, I felt like just "a number", or a random patient. I never got a feeling that anyone in the practice cared about me as a person. If you want to see a doctor's office that will treat you quickly, without truly paying attention to you, this is the practice for you. Personally, I won't be going back to Texas Digestive Disease Consultants or Dr. Vachhani.