I love love love LULU! Immediately upon entering the salon I was greeted by the front desk customer…read moreservice then my hair was cared for by Charlene. The space feels calm and grounded, more like a reset than a typical salon. I had a Tier 1 service with a T-zone add-on and trim, and the attention to detail really showed. My hair feels healthy, soft, and easy to manage

I really was hoping to love this place. Lately I've been having an extremely hard time finding what…read moreworks for my hair - styles and product. It seems to hate everything I do to it. So of course I was pulled in by the 'Maintain the beauty of your natural hair without compromising your texture' bit on their page. The studio is lovely and the staff are fine however service has way below my expectations especially for the price point. Since I've been struggling with my hair and most stylists rip through it whenever I get any style I added on the honeycomb detangling. I left wondering if the 'gentle hair comb out' was ever in the room with us. My stylist basically just brushed through it... with no difference in technique compared to the girl next to me who only got the blow dry service without any added detangling service. So safe to say that stylists rip through your hair whether you pay extra for soft detangling or not. Considering I had just combed through and detangled my hair just a few days prior, I also know for a fact that the huge clumps of hair that were left on the floor were not 'normal shedding' and that was extremely irritating to see because again.... i paid extra for a softer detangling to avoid that. I also had hoped that i'd get some product considering the all natural ingredients highlighted on their page and I've been desperate to try and find something that works. But every question I asked I was met with short (although polite) one word responses. There was no interest trying to understand my hair needs and what products they had to help me in my journey. My stylist actually tried selling me on a spray bottle right when I sat down without any conversation or questions or anything. How could you know what my hair might need without looking at it?? Going through it?? Asking me how my hair has been?? Just an immediate upsell which of course doesn't feel like their priority is maintaining my healthy hair like they claim but instead its just to make money. I paid $150 for 4 cornrows and soft detangling... for what I got I could've gone to any beauty supply down the street for less than half the cost and the same amount of breakage and styling. I just hoped that in 2025 we would be further... better especially with how expensive its been getting.

DO NOT LET THIS WOMAN INSTALL YOUR MICROLOCS. My appointment was scheduled over two days, and half…read moreof the first day was wasted on her starting late (she didn't realize what time she set my appointment for...sign) and running errands during what was supposed to be a 90 minute break that ran way over. I asked halfway into the first day if we'd be done on time and she hugged me and assured me that we would be. Fast forward to the end of the second day and surprise, she's not done. Despite assuring me she would be. She kept putting product on my hair throughout the process, despite us having a conversation about me NOT wanting product in my hair. She also put the finished sections in Bantu knots. When I got home I unraveled them and saw EXACTLY why she was doing that: my locs didn't even make up half of my hair length. My hair is thick and maybe 12 inches, but none of my locs were interlocked more than 2 or so inches. My parts were also super crooked. And tons of different sizes. Microlocs are usually priced based on length and density, because you have to interlock down most of the hair leaving an inch or 2 loose at max! Then tried to tell me what she did was standard sisterlock practice. We'll get into that later. If these were individuals, that might have been fine cuz that's easily rectifiable and that's a temporary hairstyle. Starter locs are supposed to be permanent so the foundation should be solid and something you're happy with. I was supposed to go back Thursday evening but first I gave her a call letting her know I was extremely unhappy with my hair and was concerned about how she could or would rectify it. I told her I was dissatisfied with the parting and the fact that my hair wasn't interlocked down enough. She assured me she could take the tool and go back and interlock my hair further down. So I decided to work it out with her and let her fix it, instead of just cutting my losses (my hefty deposit) which I should have done. When I got there we spoke a little more and cleared the air. I showed her my problem areas and she agreed to fix. Next thing I know I felt her BRAIDING some of my locs down instead of interlocking them like she said she would. So I asked her not to do that and she tried to argue with me. Basically saying what's the difference. Well the difference is that's not what I asked her for. If I wanted braid locs, I would have gotten braid locs. She also told me that if I wanted perfection, maybe locs weren't for me. Okay girl but sloppy is sloppy. And that's what it was. Period. She took out a bunch of locs in the front and admitted that my parts were crooked and that it was because she was tired. She also advised that I could take out additional locs that I was unhappy with for her to fix. So we'd have to schedule an additional appointment. We set it up for the upcoming Sunday. I showed up to her house on Sunday at the agreed upon time and called to let her know I was there. No answer. Called again and texted - no answer. She finally texted me back saying she had an emergency and forgot to text her clients. Final red flag for me. I was done with this ordeal. She clearly took on a job she wasn't fit for, and was trying to get out of it. In the slight off chance she wasn't lying, I wished her well. But I also asked for my money back since she was clearly not capable of finishing the job and stated this was the last straw in a long line of unprofessional events that had happened over the past week. She throws "sisterlocks" around a lot so that people think even though she's not certified and didn't actually attend the course, she still learned and executed the technique that they teach. I didn't ask her for sisterlocks but that didn't stop her from using them and their name as a way to sell her services. Hella disappointed and still in the process of taking these things out and I'm noticing that she knotted the end of my locs!!!! No professional loctician would EVER! Just do yourself a favor and go somewhere else. There are too many locticians and braiders in Inglewood/LA to gamble with your time and money by dealing with her. Needless to say she refused to refund my money even though she botched my hair. She also called me disrespectful for expressing my dissatisfaction. She talks a good game but don't get caught up. There's so much more but I don't have the energy to keep going. Bottom line is she fleeced me. Don't be me. Don't get fleeced. K? K.

I LOVE MY SISTER LOC MICRO EXTENTIONS! With my monthly maintenance my hair is growing and very…read morehealthy! I'm loving the different styles Im able to achieve! I did what was required in the beginning to allow my hair to fully loc! Its now much more flexible as far as styles! Tyla is the BEST!

This amazing the owner did hair excellent better than fatou shop this lady restore my faith in…read moreAfrican hair braids cause at fatou they dont do twist i had hair knots in taken down but this lady her shes knows how to braid hair I will go back to this lady great job and excellent service

I made an appointment for 2:00 p.m. today (Sunday, May 31), and from the start I made it clear that…read moreI have a lot of hair. When I arrived (5min early) I was assigned to a braider who spent about 45 minutes just sectioning the hair. At the time, I didn't complain, even though it seemed like a long time. After that, the staff started discussing something among themselves, and the braider working on my hair left. I assumed she would return, but after waiting about 35 minutes, I was informed that she had left because the salon owner felt she was too slow and decided to split the job between two braiders. According to what I was told, she became upset and left. By that point, I had already been at the salon for 1 hour and 30 minutes. I continued waiting, trying to decide what to do, until I had been there for a full 2 hours. I then explained that it was already 4:00 p.m. and that I had no intention of staying at the salon later than 8:00 p.m. This was exactly why I had mentioned from the beginning that I have a lot of hair. Instead, I was told to wait another 30 minutes to an hour for a different braider to arrive before they could even begin the service. The fact that the hair had already been sectioned and prepared was not my responsibility, but the owner kept saying that just to keep me in the store waiting. This entire situation demonstrated a lack of preparation and professionalism on the part of the salon management. The owner already knew the amount of hair I have and the type of service required, yet assigned me to someone she herself described as being too slow for the job. As a result, I spent over two hours at the salon without the service even beginning and ultimately left frustrated after wasting half of my day.

From the moment I walked in, Fatou made me feel genuinely welcome as a first-time customer. She was…read morefriendly and flexible with scheduling, fitting me in right after work. When I arrived with wet hair straight out of the shower, she blow dried and braided it all in under an hour. What I appreciated most was the vibe: she was pleasant and communicative, but didn't feel the need to fill every silence. I could just relax, watch the African sitcom playing on the TV, and enjoy the experience. That's exactly what I needed. Highly recommend.

In the messages you can see she's say $350 and even in her reply to this review she says $350 but I…read moreended up paying $520. While the hair and style was nice. I can't support the scam. If you come here just make sure they don't surprise you with over $100 on top of the agreed price like they did with me.

Thought id give the "folk" in my neighborhood a try and this is what i get for $60.00…read more See the photos below and tell me what you think. I took them out the same DAY, they were way too tight, i had to leave work early i had a headache so intense. I paid $55 minus $5 because she gave me a crooked part. No hair wash prior, i did not expect that. Sad, i was looking forward to the style. Nice, respectful lady but my hair was horrible.

One of the worst braid install ever. There was a big knot on the base of the braids, which didn't…read morelook like the picture I showed her. She was too lazy to take her time to begin the 'underbraid' to give a more realistic look. Secondly, My scalp was sensitive and she was not gentle at all. The pulling was only causing more breakage. She didn't care to stop despite my agony. The day before, I was told there would be two braiders to expedite the process, but this didn't happen. She double booked, which set me behind for an hour. Just really unprofessional and ghetto. Lastly, the braid was super tight, so much that I suffered headaches and couldn't enjoy the style. Less than two weeks, the had to be taken down. The install was weathered, messy/frizzy in no a few days. Her number was deleted soon as I left. Regret that I went and paid in advance. The 'policy' is that you have to pay 'up front'. I'll reject anyone with this policy in the future. I think the good reviews are from friends. Beware!

Fantastic experience all around. It was so easy to book a rather last minute appointment, and when…read moreI called the studio for clarification, I was given prompt and helpful guidance. My orginal stylist, Keneshia, was super kind and responsive, and when their was a last minute schedule change, La'Drea kindly stepped in! She is just amazing. I had a lot of new growth and sad little microlocs, and she worked quickly! (Guys it was so bad she needed to do an 8 point rotation! Wahh im sorryy) Not only did she get me all the way together, but we keke'd the entire time! Such a wonderful human! Im so glad to have found this place!

I booked my husband appointment with kalaiya.. she did not show up nor did she reach out when he…read morereached out to her she responded almost a hour later stating she did not know she had an appointment today remind you this was his second time with her first time she pushed his appointment two hrs later i told him give her another chance but never again very unprofessional and inconsiderate

Haven't been to their salon yet. But,I have tried their hair care system and it's "Awesome"!!!read more

I was a loyal customer for years, but after this experience, I will not be purchasing from…read moreDreamGirl Hair Care again. My order was never delivered and was ultimately returned to the sender. I contacted customer service and was initially offered a refund, but then received no response for several days. I only heard back after opening a PayPal dispute. The lack of communication and follow-through was extremely disappointing. I also feel that the products are no longer worth the price. The formulas seem different from what I remember, the prices have increased significantly, and the ingredient lists include synthetic color additives that do not align with the natural image the brand promotes. The products were decent, but I did not see enough benefit to justify the current cost. Between the higher prices, formula concerns, and poor customer service, I cannot recommend this company based on my experience.

Response to Owner: I give zero stars for your response on 1/5/25. I'm sorry you didn't recollect…read morewho I was (that's not important), but took the time to respond to the YELP review, instead of following up on the appointment you promised for 1/6/25. This is laughable. My review was about your unprofessionalism and lack of consideration for my time, money and potential future business. If you tell me you will get back to me about an appointment, that is what I expect. I had a full on conversation with you about walk-ins on Sat. 12/28. After stating you didn't take walk-ins (not a problem), you asked if I could come in the next day, which was Sunday. I replied that Sunday was not good for me. Your final statement was that you would get back with me later in the day to make an appointment for some time on Friday, Jan. 6th. I hadn't heard from you and followed up with a text. NO RESPONSE. You texted me back the next day (Sunday morning) stating that when you had downtime, you would get back with me. I replied with an "Ok." I gave you the benefit of the doubt, understanding that you may be busy, and decided to wait a few days. NO RESPONSE. In our conversation and text, you never directed me to your website to make an appointment nor a consultation. Quite frankly, you should not make the assumption that "all NEW and and existing clients" know how to reach you and book an appointment. I was a potentially NEW client and reached out to you via phone and text, old school style, with good intentions. Before spending my money on someone's website, I want to hear from the person whom I don't know on the other end of the internet. I wish you all the best as well and hope that whatever you're going through, you'll rise above it.

WARNING Unfortunately the business Jocelyn is running here is not following basic consumer rights…read moreand guidelines while following unethical practices. I have sat in Jocelyn's chair on 3 occasions and Just know that when a product or service she is providing does not go well she will not take accountability or even validate her negligence. Which is ironic because she prides on giving good quality hair practices and products, when the reality is far from that. It's disturbing to see the black community support black business as they tear the same people down paying their bills by providing low quality service and products. I paid Joycelyn a couple hundred dollars for a 22" curly hair texture that I was very specific about regarding the specifications. She sold me on how she professionally sales hair weave and clip ins that are of the highest grade quality hair and will "last a lifetime". I was swayed by what seemed like a genuine hair pitch and also considering her to be my trusted hair stylist at the time. To my disappointment after paying her a couple hundred she quoted for the hair she gave me some loose clip in that apparently she didn't have any packaging for. When I took them home to analyze them, from the touch the hair was breaking and shedding. The strands also felt very course, not like any other Virgin or human hair I've ever encountered. I attempted to dampen the hair and use Design Essentials conditioner. The hair completely matted and the curls were straight and stringy, completely unusable. I sent photos to Jocelyn and her first response was "I've never had any quality issues with my supplier" as if me being a paying customer was expected to pitty this disappointment & inconvenience. She has refused to pay me back the full amount for the hair and for a future appointment that was booked before I was scammed through the insufficient weave provided. Instead of sending back to the money a basic industry standard she decided to make up services that she did not provide or overcharged for previously. It is clear she obviously needs the money otherwise she would not be illegally withholding money that is not hers. So consider that. I have attached photos for receipts I hate seeing people being taken advantage of and mislead, especially amongst our own community. For existing and prospective clients be warned when doing any type of business transaction with this individual/ entity.