Great service. Kind young man showed up on time, did a super clean job, and my yard has never…read morelooked better. Edges are sharp, grass is perfect, and they didn't leave a mess behind. Super friendly, fair prices, and just easy to work with. Highly recommend!

NOTE: This text has been added following the response to this review from Megan at Chelsea Plank…read moreand an email exchange yesterday with their Sales Manager. First, Megan's assumption that Chelsea Plank was not contacted by the retailer is erroneous, the retailer did reach out to them and their Sales Manager did respond to the retailer, I saved the original email exchanges with our retailer who mentions the Sales Manager by name. At the time the retailer replied "he (the Chelsea Plank sales manager) stated that the knots in the flooring are standard due to it being a character floor. And he does not supply or have recommendations on an epoxy to fill." I replied through their website yesterday as Megan instructed and was contacted by the same Sales Manager that responded to our retailer. He, like Megan, blamed the retailer, saying it failed to adequately describe to us the characteristics of the flooring we ordered. He completely ignored our complaint regarding the fully open holes in flooring, going so far as to say; "From the pictures, it looks that they are partially open (not all the way through)" despite my photo showing the pencils through the flooring(!), and my description of the problem in item 2 of my review below, quote "we found about half a dozen fully open knots that the installer overlooked" and also completely ignoring item 3 of my review, quote "It's been 4 months since installation, the 'partially open knots' continue to crack and become fully open knots!" I asked the Sales Manager to carefully re-read my concerns so he understands the issues before replying again, it's been 24 hours and no reply has been received. I stand behind my original comments regarding the poor quality of the Character Grade flooring and of their customer service. --------------Original review begins below---------------- We purchased the Craftsman Series, Heirloom Red Oak flooring from Chelsea Plank because we wanted hardwood flooring with a lot of character. 1. When the flooring was delivered I noticed a damaged box with wood splinters protruding. I told the delivery person I wanted to open and inspect the box before accepting it. I was told, "Sir, if you open the box I can't take it back." So I replied, "Then take it back and bring me another one." He replied, "If I take it back I can't guarantee the replacement will be of the same lot number, and so it might not match the others." So either accept the box and hope for the best, or reject it and hope for the best. I accepted the box but set it aside to be opened last if necessary. We had sufficient flooring to complete the job and that box was returned for a refund (we were charged a restocking fee, I thought this was inappropriate given the box was delivered damaged). 2. The Craftsman Series is a 'Character grade' hardwood. Chelsea Plank says that this flooring is "character grade lumber that includes partially open knots, bird peck, worm holes and mineral streaks". That's fine, we like wood with character and it's why we chose it, however after installation we found about half a dozen fully open knots that the installer overlooked, their warranty claims "each box may contain a small percentage of defects (normally less than 1%)" but our experience says 5% will be defective if a fully open knot is considered a defect. To the installer's credit he returned and filled each with a special blend of epoxy wood filler at his own effort and expense (when we asked Chelsea Plank for advice about filling the knots they said they didn't recommend it, but didn't offer an alternative), the only other option would have been to pull up the defective planks and ask for replacements. 3. It's been 4 months since installation, the "partially open knots" continue to crack and become fully open knots! My wife had been using a vacuum with a hard floor attachment and we discovered it has been sucking up the loose wood from the cracking knots. So now I'm keeping an eye on the floor and as I observe knots cracking I apply wood epoxy to secure them in place. 4. We reached out the Chelsea Plank through the retailer who we bought the flooring from, through their contact page on their website, and even to them through linkedin but basically we've been ignored. The Craftsman series is their highest grade of the 'Character grade' flooring, if that's true then God help you if you purchase the Cottage or Lodge series. I assume our experience with their customer service after the purchase, i.e., non-existent, will be true for others regardless of the grade of flooring you chose. These are the reasons I can't recommend Chelsea Plank Flooring.

Used Chelsea flooring on first floor remodel 6 years ago and am extremely happy with it to this…read moreday. Now doing the upstairs. Contacted them last minute, and they were able to accommodate my order. Jessica was extremely helpful, as were the rest of the staff. GregO Riverview, Mi

Just had a great experience with the Radius Garden customer support department. They handled my…read moreconcern in an expeditious manner and resolved it in a way that highly exceeded my expectations. I was so satisfied with the experience, I purchased more tools on the spot. Thanks Radius! Mike

Jake is professional and very knowledgeable. He provided an honest quote, showed up when he said he…read morewould and did high quality work. Highly recommend and will work with this company again. We used Truitt's Excavating for downspout and sump pump drainage work.

Aaron and his crew do amazing work. Today they finished planting my flower and shade gardens and…read morethey look outstanding. They also do a fabulous job keeping my gardens weed-free. These guys are professional, work very hard and are so friendly. Aaron provides tremendous value for his very reasonable fees. A+++

Bill let us pick out the piece of would we wanted and made it into a beautiful island counter top.read more

I've purchased small quantities of different kinds of lumber from them over the years and have…read morealways been very happy with the wood. They've been helpful when I've needed help, too!

I had the opportunity to work with this great company. Really enjoyed doing business with them…read more Look forward to working with them in the future. Thank You

I'm a staff member at Make-A-Wish Michigan and we are proud to partner with Lenawee Carpet One…read moreFloor & Home to help grant wishes for children with life-threatening medical conditions in Southeast Michigan. Generous community donors like Lenawee Carpet make it possible for us to change lives and grant a child¹s one true wish to have a room redo. Lyn is a pleasure to work with and has the biggest heart! Our wish families receive quality products and service, making the wish experience memorable. We appreciate all Lenawee Carpet has done for our wish families!

A2 Landscaping did a great job taming the overgrowth in the yard and landscaping of the house we…read morejust bought. Polite, responsive, thorough, plus reasonable pricing. We would use them again.

they did a good job but have not returned to complete it.(steps need adjustment). very friendly and…read morecourteous.