Went in as a new patient for a regular cleaning and checkup. Everyone was nice and professional. The equipment is first rate and modern. Dentist was very nice and did not try to upsell. The office guy did try for a couple cleaning upgrades but I just declined. The people who are griping in some of these reviews sound like people who dont do their homework. You are your own advocate in healthcare situations and you should know your insurance, know your options, and simply say no thanks to treatment you are not sure about. And please....dont play the race card. Its pathetic. This practice is quite diverse so I highly doubt racism is at play. read more

They say it's $69, but with**stipulations** of having any dental disease or anything that people coming for the first time in a little while will have. Then the price jumps to $600-$800 for a deep cleaning (that anyone that hasn't been to a dentist in awhile will need). Classic bait and switch with extra steps. At least I got the info from them before they already worked on me and convinced me to do it. SCAM. BEWARE. read more

There is a reason why dental offices have a bad reputation. I just got a new dental insurance and and was forced to change my dentist since my old dentist doesn't take the new insurance. I called mother dentistry a few days earlier to set up an appointment as I told them that I have a broken wisdom tooth and I'm bleeding, I'm in pain. I showed up for my appointment 15 minutes prior to complete all necessary paperwork. I saw the Dentist and she asked me if I wanna get x-rays on the problem or on my full mouth. I decided to go with full x-ray exam. After the exam, I waited for Dr. Pena another 40 minutes as she came back with an estimate and advise me that they cannot remove my wisdom tooth until April 15th. Since their surgeon is only at this office two times a month. The estimate included charges for membranes and putting me under for the surgery. I told her that I just had one wisdom to removed within last six months and don't need a membrane or being put under. I was told by office staff that says the surgeon is an independent contractor. He requires both services to be done, no other options. I wasted over two hours, still in pain to find out that I got to deal with my pain for another two weeks and deal with ridiculous quote that had services that are not necessary. Please stay away from this dental office and it's network as this is a factory that only cares cares about their numbers not about the patient. In my lifetime I've been around quiet field Dentist, but this had to be the worst experience from them all. read more

I arrived 15 minutes early for my appointment, yet they called in another gentleman--who happened to be white--before me. When I asked the receptionist why, she said his appointment was at 11:00, but mine was scheduled for 11:10, even though we both had the same appointment time listed. It immediately felt unfair and dismissive. Once I was finally taken back, I asked a few questions about pricing and wanted them to check my gum pockets to see if additional cleaning was necessary. The hygienist who came in was very rough from the start. I followed all her instructions, but I noticed she tugged at my mouth more harshly than needed. I stayed calm and tried to adjust, but when she pulled my bottom lip even harder, I politely told her, "You don't have to pull my lips like that." Instead of responding professionally, she got defensive and raised her voice, saying that's how she works and she's just doing her job. I explained again that she could do her job without being so rough, especially since I had just had my braces wires removed for this cleaning. Rather than de-escalate, she continued to get louder. Then the office manager came in, and the hygienist kept talking over me. The moment I tried to explain my side, they used the same old tactic often used against Black women--accusing me of being "angry" when in fact I was calm and simply standing up for myself. The manager clearly saw who was being loud, yet didn't address it fairly. At that point, I gathered my things, gave them my email, took a photo of the office name, and left. I work in customer service myself, and I know the difference between professionalism and prejudice. What I experienced today was unacceptable. I felt disrespected, mishandled, and racially profiled. I wouldn't recommend this office to anyone who expects to be treated with basic respect and dignity. read more

Naples Modern Dentistry - Modern Dentistry - General Dentistry Near Me - Naples, Florida

As previous reviews have warned, these people are more concerned about making money than they care about providing you honest, adequate service. They recommended 4 root canals and a deep cleaning. When I called to request a regular cleaning, they said I can only do a deep cleaning. Imagine a dentist refusing to offer basic care that is covered by your insurance, only so they can push a higher cost service. Imagine being told you need extensive root canals, thereby ruining perfectly healthy teeth, just so they can practice their dental work on you and charge over $5000 in the process. Icing on the cake is that I have requested my X-rays and they refuse to hand them over. Do yourself a favor and find a quality dentist office, with experienced and honest dentists, and stay away from this chop-shop. I wish I would have heeded the warnings of the previous reviewers. read more

I had the exact same experience as noted in a previous review...I requested a regular cleaning and was told "no". When I made a second appointment for a check-up and a cleaning and was told I had to have a deep cleaning. What? At my first visit I was told that I needed a deep cleaning...which I refused. I have had excellent dental care before I moved to Naples a year ago and have never been advised to have that procedure. At my age (I am a senior citizen) I decided to opt out of any unnecessary procedures. Hard to believe that a dentist cares only about money and not the care of their patients. I do not recommend this dental office and will, obviously, not be returning. read more

I give this Dentistry 10 stars. The office staff and medical professional are welcoming. Other reviewers are extremely critical, impatient, sensitive, and take things personally for no reason. Thank you once again Naples Modern Dentistry for taking care of my teeth! read more

Do not recommend. Dentist was pretty nasty when all I wanted was the basic cleaning that my insurance will cover. Advised that I do a deep cleaning which cost a lot of money out of pocket. Nice office but they're just trying to take your money. read more

I am very upset reading these reviews because I gave been going here for several years. I am 50 have never had a cavity in my life. Last year I got talked into two root canals as I was having pain from clenching my jaw... wondering if I really needed a root canal at all? I paid 4K out of pocket and now my teeth feel unstable. Next visit 6 months later I supposedly have a cavity that wasnt seen before. Both my kids have been drilled several times for supposed cavities between the teeth... we did them ALL... of course insurance barely covered anything, and we paid thousands for both the kids combined. We were told all were completed, my 19 yo son returns for a cleaning for them to tell him we only did the left side but now have to do the right which they can do a payment plan for 1k!!! . I came here to look up reviews as I have been suspicious and now see this. I will be reporting these fraudulent practices and looking more in depth to my insurance claims and cross-referencing invoices. Medical professionals take an oath to commit no harm and drilling and extracting perfectly healthy teeth to make money is horrible!! read more

I went in for a simple cleaning. They did x-rays and said I had some small cavities and I told him I really don't have time today. I just like the cleaning done - but they can give me a quote I could check with my insurance company. They delayed the cleaning for over two hours by giving me bad quotes, they said they contacted my insurance but they did not. They held me captive so to speak in the office for two hours when the cleaning only was supposed to take a half an hour and we could've done the cleaning and the fillings if they didn't delay so long. I was there over an hour begging if can I please just get my cleaning done and found the office manager who would not allow the cleaning and kept arguing about payment (for the fillings as the cleaning was absolutely covered and free and should've been done immediately). The worst part is I wasted two hours of my day. They didn't bother to call insurance to straighten it out instead they were rude to me and did not provide the service that should've taken 30 minutes should've been done the minute I walked in, never go to this place. This is the second time this has happened to me where they tell me I need some fillings and waste my time. They would not start the cleaning until I signed papers for the service I did not need that day And was clear i need the cleaning ass. Otherwise, Wonderful staff very friendly great doctors at least Dr. Pita (my former Dentist) is wonderful, but the office management and the way that they're not able to explain insurance and the way that they don't even bother calling your insurance when they tell you they have is absolutely unacceptable. Go here at your own risk of being mistreated both from the financial and respect for your time perspective. I can already expect that he's going to respond to this saying that I was upset. I was certainly upset. I should've been in and out of there by 11 I didn't leave till 12 and I have nothing done except calling my insurance which they should've done before I walked i that door. And if they hadn't, they should've said nope we didn't talk to your carrier specifically, but generally, this is what would be covered. How dare ask me to sign off on charges that they have not cleared with my insurance carrier nor can properly explain. They don't even show you the contract. They just say sign here which I also was upset about. I have never had a dentist hold me hostage until I pre-authorized services that hadn't been verified by insurance for services that were no one that wanted it that day. no wonder it's so easy to get an appointment. The mental abuse is not worth it and you'll see when he exactly what I'm talking about When the office manager replies. anyway, I'll stop there but this is the second time something like this has happened so again go at your own risk. Thank you. read more

If I could do zero stars I would. Never met a nice person here , they take ur money and treat you like a dog.

Have been a patient for many years. Should have learned my lesson after they charged me full price for a night guard then got reimbursed hf from the insurance and did not refund me the difference. I had to call a few times. Finally was able to get a check. They appologized and it got fixed. Recently i was getting a routine cleaning and a new night guard. Discussed with the dentist getting my teeth capped as one is chipped from childhood and have known id have to get it done eventually. She said getting wrap around veneers saves more of the tooth. However it is not covered. Fine since my other front tooth is cracking from grinding. My teeth a very white to start with, but they said have them whitened prior to getting the vaneers. So i did An additional $550. Then when i tried to match the vaneer cor there are none that are white enough. I was given A1. The whites option available. Which is horribly dingy compared to my actual teeth. After seeing another dentist for TMJ and doing research I found there are whiter options. I called this office and asked about thos. I was told they could be redone if i wanted to pay for it. I asked why wasnt i told there are other options. I was told if i wasnt happy i should not have signed the paper agreeing to have them put in. I said yes it was my fault for not asking if there were other option that i was not given Now i am stuck with vaneers that could have been caps covered by my insurance and a color that is wrong because I wasn't given all the information and it is my fault for not knowing to ask. Even though I said MANY times. They do not match. The reply was "your teeth with discolor over time" my teeth were whiter than these vaneers to start with! read more

Positive - Office staff very nice and friendly. Clean and modern equipment. Reason I wont return - I was told I had to have 3 teeth pulled, very quickly, no chance of saving them "massive infection". Told me I needed a partial denture. Encouraged to schedule and give downpayment. Second opinion with a highly recommended endodontist said one tooth needed a new root canal, and was the cause of a pocket of infection. Root canal done and matter healed and three teeth saved, not removed- get a second opinion before you believe the $12K proposed treatment. read more

Upsell all the way! Steer clear of this place - incorrect diagnosis in this Miami based store! They are lying about what you need to have done to line their pockets! Total money grab! read more

If I could give them 0 stars, I would. The best word to describe this practice is UPSELL. Dr. Pita tried to convince me that I had stage 1 periodontitis and much bone loss and that a regular cleaning would not get rid of my calculus and plaque. She said I needed a deep cleaning ($1477) and I needed it every 3 months. Mind you that I have great teeth/gums and my dentist up north tells me that I have the cleanest mouth and best teeth he has seen of all his patients. I take great pride in my oral care and I knew she was lying. I was disgusted. I got a $59 new patient deal, which included x-rays, exam, and cleaning. I could not get out of there fast enough. Beware beware beware!!! read more

It is a 5-star office and a 5-star team. I would highly recommend anyone going especially if you are nervous about going to the dentist, struggled with inadequate dentists in the past, and/or it's been a long time since you've been to the dentist. This team can handle it all! Little more info - for those who need it: As someone who has moved many times over the last 10 years, one thing you grow to hate is going for your cleaning with yet another new dentist. I learned it's quite a blessing to have had the same childhood dentist for so many years as the trust and the expectations were built early on. With new dentists, I typically have no idea what to expect resulting in a handful of times where I was just shocked at the experience. That brings me to Naples Modern Dentistry. It was yet another new office so I was prepared for the worst. Well, I was so pleasantly proven wrong to the point where it brought back memories of my experience with my childhood dentist. The team worked to provide instant trust and communication at every step. I came in with a few concerns: Needing a cleaning Checking a potential cavity Inquiring about a mouthguard They worked me through the process and everything was timely and well prepared. My hygienist was an absolute rockstar and if you have the chance, book with Jessika! When it was time to review the potential cavity, every dentist in the office came back to give instant second opinions. While a little overwhelming, I felt very well taken care of with the added bonus that Dr. Hussain and Dr. Sohail were so personable and friendly that we completely skipped the awkward first greetings step! Lastly, they promoted the idea of getting a mouthguard, which I anticipated, however, I was blown away by the different types and benefits that the Dentists were able to elaborate on. I didn't feel ripped off or cheated out of spending any extra money, they simply were explaining via their expertise how best I should proceed. I am lucky that my travel days are now behind me as I don't want to go to any other dental office ever again. Thank you all, I will be back! read more

Hands down the worst dental experience I have EVER had. Crown fell off. Needs to be extracted. I was scheduled to be with a different dentist. But I guess since i was new... they thought they would hand me over to their newest guy (that still doesn't have a profile), 4 hours to extract a tooth!!!!! (and I am not exaggerating) my moiuth-jaw was hurting so bad!!!, There were a few times during this procedure (to extract a tooth) that i needed to get up to go have x-rays to see where he was at!! At one point, it felt like he drilled in the bottom of my mouth- of course you can't speak but- awwweee- he says oh can you feel that?? (no- not the tooth- under my tongue!! again... i can't talk) lets just put some more novcacane. He gave me novacane 3 times!!! I know someone came to check on him to see if everything was ok - but it was behind me - and he just said yes- just a tooth being stubborn (seriously... I am not sure of all the time frame- I think though this was about at the 2 and a half hour mark). This initial visit was on Wednesday 9-10. on 9/11 and 9/12- I was in a ton of pain- but I told myself... of course you are!!! 4 hours of digging, pulling- and repeated time and again!! And the weekend came. I literally can't talk-eat-nothing!!!! I now havent had anything to eat or drink now for 6 days!!! I called them that following Monday to say cancel my follow up appointment and future appointments. I was still unable to eat- and speak for that matter. I was able to get an appointment with another dentist- She was very nice, but said this was beyond her as there was bone coming out of my gums and would refer me to an oral surgeon. That oral surgeon wasnt in my network so calling around and around..which took 2 more days. still wasn't to find one available- but they had a periodontist- she asked.. did he do a bone graft? I said yes. He also said he did a membrane. She told me that she would take out the stitches that were there- because they weren't doing any good- i think she filed down the bone that was sticking out-so i could talk and eat. but she said that she couldn't do a bone graft because there want enough tissue and if I ever wanted an implant- she wasn't sure if that was possible because so much of the bone is gone. read more

It's a new office but was warned by others that they "upsell" everything. They told my daughter she needed 3 teeth pulled, went to another dentist only needed to have one cavity filled. They tried to tell me that I needed a "deep cleaning" because I hadn't been to dentist in years when I get my teeth cleaned 3-4 times a year by my recently retired dentist. Be warned, be prepared to pay way more than needed! read more

Would give zero stars if I could! Do NOT do NOT do NOT go to this practice. I was told I needed 4 root canals and unfortunately underwent one which I have had problems with ever since. This place is a total scam. I was pressured into getting the work done by being told they didn't want to wait for fear of infection going into my heart. I didn't have an infection I had a crack in a filling. I should have followed my gut and gotten a second opinion. The office manager went over the payment plan and when I told him I wanted to go home to discuss with my husband he told me to call him? What a joke. All around horrible experience, this place should be shut down. read more

if you don't want to get hustled, do not go there! I don't typically leave bad reviews, but after spending x3 the amount and terrible 3rd and 4th experience and below average service, it's a must. there are tons of dentists in naples... find a good place good luck! read more

horrible, stay away from this place, overpriced and unprofessional service. Extremely poor quality read more

Please heed this advice, stay far away from this place! Don't be fooled by the occasional good comments. They offer prizes/gift card incentives to leave them a good review because they know how badly they need it. They seem to have shady practices by telling you one thing and billing your insurance company something different and add extra charges that came out of nowhere, and pad their charges too. They also will tell you that you need a lot of things that you don't need at all. This place is a big corporation. What draws people in is the fact that they will accept insurances and a lot of places won't. But do yourself a HUGE favor and pay out of pocket somewhere else and get reimbursed from your insurance company. Seriously, go anywhere else!!!! read more

DO NOT TRUST THIS PRACTICE! If I could give zero stars I would. I was told I needed over $3000 dollars worth of dental work. Got a second opinion and I didn't need any of it! This place uses scare tactics and quite frankly lacks honesty, integrity and ethics. read more

Do not go to this dentist they make you pay before they submit to insurance then when insurance pays they do not send your money back you have to call and fight with them to get overpayment back. Also, they could not fix my tooth and sent bogus charges to my insurance company that were never cleared with me. DO NOT GO TO THEM THEY ARE CROOKED JUST OUT FOR MONEY NOT SERVICE ORIENTED. MONEY ORIENTED. WORSE DENTIST I HAVE EVERY BEEN TOO. HOLD ON TO YOUR WALLET IF YOU GO TO THEM. read more

Excellent service. Everyone extremely friendly. Easy to get an appointment. Always on time. Respectful of my time and finances. Made a long term plan WITH me. All staff members patient and explained everything. :) read more

wish I could give 0 starts! stay away!!! highly unprofessional and incompetent. disaster all the way around. the reviews don't lie! stay far away! read more

NOT TRUSTWORTHY This is my first review. I just felt I had to try and warn others to not trust this practice. I have been totally dissatisfied with the two appliances they made me. Neither the upper denture or lower partial fit.. very poor quality. I kept going back for adjustments but they never could adjust so I could wear it without hurting!! on top of that they tell me I'm only allowed 3 adjustments free then they start charging!! Unbelievable! I spoke to the financial person and got nowhere with either a new appliance or refund . They take no responsibility for their woark. I have worked in dental offices so this kind of treatment is not the norm. It's hard to know who you can trust when you move out of State. I am out just over $5,000. in all and can't eat with these horrible things. I have had to go to a new dentist because I honestly can't chew with these. I will have to pay another $5,000.! From this time forward I will not pay in full until I am totally satisfied. I went through their no interest dental financing company, so it appears I have no recourse . read more

My examination determined that a root canal was required and they had their traveling endodontist there who performed the root canal. However, there was one major and very expensive problem being that he overlooked and didn't address one of the roots and the infection reoccurred couple of years later. I paid them $2,800 for the root canal and crown, a now I am paying it all over again to a new dentist and endodontist. They also charged me a bogus $438 for an obstructed canal that supposedly took longer to address which never occurred. Then the dentist made the crown and installed it but it fell out 2 hours after it was cemented. Crooked business and low quality service. read more

I never write poor reviews but this is warranted. Overall horrid experience. "Dentist" doesn't like when questions are asked. She told me numerous times to calm down because I asked why the color of the temporary crown didn't match my teeth. She then told me she will not finish work because I was asking too many questions and was concerned. Rightfully so as this was my front tooth. I left with cement covering the roof of my mouth and other teeth. Faryal Hussain is an unprofessional, uncompassionate sorry excuse for a dentist. In her report she brought up the anxiety meds I'm prescribed by an actual doctor and decided to mock them along with mental health. I think she forgets who she works for, there are many dentists in Naples no one needs to be subjected to this treatment. One of the very few good reviews is done by her herself. What an embarrassment. Steer clear. If anyone else would like to report Faryal this is her license number DN24124 read more

Very professional. Caring and knowledgeable staff. Great location. Excellent modern equipment. read more

I went to the woman dentist at Modern dentistry she did a tooth extraction for me and left part of the tooth in my gum . She tried to pullit out but could not so she said its okay to leave it. It got infected and upon going to my dentist up N he said she should have never ever left the splinter of tooth in my mouth. She is an idiot read more

I went to this dentistry on a recommendation from a family member. The office was clean, well equipped and efficient. All of the employees were very friendly. After taking X-rays and an overview of my mouth, the doctor explained to me that I have 15% bone loss and diagnosed me with stage 1 periodontitis. I was told I have the bone loss of a 40-60 year old and it will never come back, I'm 26 years old. The procedures to take care of this were very expensive and my insurance would only cover about half the cost. I went with my gut feeling and told them I needed to think about it first. A week later I went to a different dentist and did not say anything of my previous visit. After X-rays at this office, they told me I was behind on my cleaning but overall my mouth looked great! I don't have periodontitis at all! Really disappointed that this office tried to oversell me based on fear of health. I would not trust this office with my mouth or my wallet. Glad I got a second opinion. It looks like I'm not the only review with this similar issue. read more

I went to Modern Dentistry for my first visit for a cleaning after recently moving to the area. I wanted a cleaning, they took a full set of xrays, then the Dr. came in for the exam. After reviewing my xrays, was informed I'd need two crowns replaced, which after reading several other reviews, seems to be a common theme. I thought this was odd as I am having NO issues and crowns were not done that long ago. Let's just say I was suspect. After the Dr. left the room, the financial person came in to discuss costs. I was told that the cost of each crown would be $1200 and that my insurance would only cover $300, even though my insurance covers 50% of this procedure. They do not accept insurance usual and customary costs. Also wanted me to have a fluoride treatment, which my dentist back in NH never recommended. So, the whole appointment was a upsell phishing expedition. In addition to this, as I was sitting in the dental chair in the exam room, I noticed that the window sill where the window went to the floor was dirty, and there were small ants running around. Looked like the floor along the wall hadn't been vacuumed in a long time. My thought was if this is how they maintain the cleanliness of the office, what else are they ignoring. Came home, did some more research and am having a second opinion done at another dentist. This place was a one and done for me. read more

Jessika and Jairo took great care of me today in the dental office! they were kind and caring and addressed my issues .

So disappointed! After spending the morning with my two daughters at another dentist office and not being able to be seen I called Naples Modern Dentistry and got an appointment for later that afternoon. I was in pain and I let them know I would like to proceed with a tooth removal they just sat me down and after 2 hours told me that I had to do other things that were more urgent than what my pain was about! (How is anything more important than they acutely cause of the pain?) though the staff was caring (specially since my baby was rowdy during x-rays) I felt as though I completely wasted my time here. Obviously they don't truly listen to their patients. Wouldn't recommend. read more

Modem Dentistry will gladly provide unnecessary or duplicate services that your insurance carrier will subsequently deny. They charged me $90 each for 4 photos which should be considered either unnecessary or incidental and therefore included in your exam. If you are coming from another dentist and have had a full pano or dental X-rays within the past 3 years, bring those records with you or have Modern Dentistry get them from you previous dentist as your insurance carrier may only cover such services every 3 years. read more

Everyone is very professional and friendly. Dr. Butch is extremely nice and really seems to care about her patients welfare.

Extremely unprofessional customer service. Was called multiple times the day of my (1 pm) appointment and continuously asked to come at different times so they could leave early. Don't have available appointments if you don't want to work them. The dentist is amazing but the front office is terrible. read more

Great office super happy ! Gentle care and great assistants. Modern technology and clean office!

Amazing doctors at this practice! They only give treatment they know will be comfortable and effective. Everyone in the office is friendly and helpful as well! read more