I put my sister in memory care there in April 2024.The staff that is in charge of memory care is…read morefantastic. They contact me constantly to let me know how my sister is doing. They are caring, thoughtful, and very efficient. Millie Houston, who is in charge there Is professional and extremely caring. If you're looking for a memory care for your loved one, consider Sunrise they are great there.

We just finished day two of moving Mom and Dad into Sunrise, and feel great about choosing this…read moreplace. We've been looking for just the right fit for several years and know that we found it. The staff is very friendly, accommodating and made us feel like family. We had lunch in the dining room today where Kristen, Patrick and Chef Mark treated us with the hospitality of a five star establishment. We decided very impromptu to have lunch in the dining room with Mom and Dad and enjoyed a delicious meal that was clearly an everyday occurrence at Sunrise. We couldn't have chosen a better home for Mom and Dad.

I have one relative here. The nursing care seems good, and the aides are skilled and attentive…read more They offer many activities, several outside the residence, and it seems like a dignified place overall. The units are home-like, and residents can use the kitchen for baking cookies or whatever strikes their fancy. Nice library, hair salon, ice cream parlor, etc. It seems to be a well-run place and it's cheerful.

Sunrise is a warm and welcoming place from the moment you walk in the building and are greeted by…read moreAnne or one of the other friendly and helpful receptionists. The rooms are cheerful and the care top notch. It is the little touches that make this so special. Mom was welcomed from the moment we arrived with a welcome sign and a lovely plant and staff coming by to greet her and introduce her to others. They made her feel special, like they were waiting for her to arrive. My Mom lived at Sunrise the last few months of her life. It was hard to have her move out of our home, but Sunrise couldn't have been more wonderful to her. It offered her a nice social life, my Mom was always the life of the party! She enjoyed her friends and finally engaged in a sport, Balloon Volleyball (I think the first sport activity she ever did as an adult). My Mom loved to eat out in restaurants and the dining room was run like a restaurant with a multitude of items to order. The food is good and they were accommodating with special requests. The staff is amazingly kind and truly seem to care about the residents. Jen and Stephanie are the main administrators and they lead a wonderful staff who took great care of my Mom. I would love to name them all but it is about 80 wonderful people!

I am a harpist that was hired by Harbor Chase to play for their residents for a Thanksgiving…read moredinner. There was difficulty with the contract and the person that hired me, however, upper management became involved and worked to resolve the issue. The staff was professional in resolving a challenging situation, which is much appreciated. The residents and community are inviting and welcoming, the food was fantastic, the space is lovely, and I was grateful to be able to add my music to the event.

HarborChase communicates to its members that if one is to be in transition (dying), that one…read morerelative who is not a member of HarborChase is allowed to sleep at HarborChase one single night in order to spend time with the dying HarborChase member during their last moments of life. When my grandmother was in transition, she displayed the following symptoms which included an inability to eat, inability to move, inability to take medication, inability to speak, and inability to open her eyes. She was on her deathbed which was provided by Hospice. Somebody named Donna stated to me "Your grandmother is not in transition, and therefore you are not allowed to spend the night with your grandmother." At 2:20AM that very night, my grandmother passed away. HarborChase does not adhere to what they communicate to their members. This is a place of dishonesty.

Living is not like it's proclaimed in the website. Meals aren't 5 star. No…read morelonger provide a dinner roll due to monetary constraints. Shuttle bus no longer is first priority for medical visits. Keep reducing amen and staff but rent increases yearly.

Review for Laurus Home care staff at Storypoint in Naperville, IL…read more "I am a former employee of Laurus and feel it is my responsibility to share serious concerns regarding the treatment of residents. During my time at this facility, I witnessed neglect, verbal abuse, and physical mistreatment of residents. It was distressing to see residents being treated without the care and dignity they deserve. I urge families and prospective clients to exercise caution when considering this facility. The residents deserve a safe and compassionate environment, and I hope that bringing attention to these issues will prompt necessary changes for their well-being." Families and love ones please check on you love one and please find the time to purchase camera equipment for your family member to be installed in his/her/theirs unit.

If you're not sure how to navigate all the complicated aspects of senior care, please call Rick. I…read morecan't imagine how much more stressful my parents' situation would have been for my family if I didn't have Rick to rely on. He was quick to respond with detailed information about each available type of care (in home care, assisted living, respite care, memory care, skilled nursing) as well as connections and recommendations. On top of that he was available to listen, walked me through how things would work, and was very easy to talk to. I highly recommend working with Senior Solutions.

We are incredibly grateful to Rick at Senior Solutions. He is an expert in this very complicated…read morefield (even more so during times dealing with COVID-19) and was able to save our family so much time and heartache as we searched for an appropriate place for our family member. Rick is a very organized communicator, he conducts his research quickly and makes himself available to truly serve families during stressful times. I absolutely and unequivocally recommend working with Rick at Senior Solutions!

I've been working with Senior Helpers for a couple of months now and let me tell you, this company…read moreis amazing! The entire staff is super friendly and helpful in providing patients to care for. You can tell their hearts are in the right place and the pay is . Erik, Jeannine and Lynn are the best at handling the schedules and sending out shifts! They are always available to help answer any questions and they truly care about their employees as well as the patients we care for! Thank you!!!

We were in need of a senior care provider for a family member. We found Senior Helpers of…read moreNaperville Southwest. What a great experience! The caregiver is incredibly skilled and helpful. The office staff are so kind and patient. If you need caregiver assistance for someone you love, give them a call 331-281-0728.

My mother has been a resident for the past 7 months and I cannot say enough good things about the…read morefacility and staff. The staff is awesome and very responsive to the needs of the residents. The food is excellent and there is a variety of activities to keep the residents entertained. I highly recommend this facility.

They have mistakenly billed me every month my father was there.....large amounts!!! $3000, $600,…read moreand after my dad passed away, $26k!!! Spent loads of my personal time working through billing and monthly changes of leadership has not helped.

Angelina runs the building, very unprofessional, rude does not care about the residents only the…read moremoney. This location takes a long time to check on the residents and needs new staff.

Dawn was amazing to work with. She is extremely professional and caring, always looking out for…read morethe best interests of her clients. Communications were easy and timely, she made herself available to help with every detail of our needs. Her research on our behalf was thorough and exactly what we were looking to find. Her support gave us time to concentrate on other issues because we knew her research and suggestions would be the best decision for our needs. I have worked in the past with other 'free' services, but never received the true support that Dawn provides. I feel it is worth it to 'hire' someone rather than engage the free services if you want your loved ones living in the right place for them. I would highly recommend Dawn if you are looking for the perfect place for your loved one to receive the support they need.

From the owner: Whether you need help finding placement for your loved one in Independent Living to Memory Care,…read moreReferrals for Adult Day Care or Activities to keep them engaged, Peace of Mind Visits when you can't be there, or help planning a Celebration of Life we are here to help!