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    Napa Creative Co.

    5.0 (2 reviews)
    Open 9:00 am - 5:00 pm

    Services - Napa Creative Co.

    Brand Management

    Graphic design

    Web design

    3 More Services

    Website development

    Web hosting

    Website maintenance

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    designthis! - Wine packaging design for premium winery Fantesca.

    designthis!

    (3 reviews)

    After 7 months, our "new" website we contracted to be built by DesignThis! is a shell of its…read morepotential and what I was lead to believe was possible. Very little work was done on it, and even less thought put into its design, flow and concept. It's as if a high school intern with no wine industry experience pulled content from our existing website and haphazardly inserted it into a Wordpress template. There was no original content, they leveraged photography which we paid for out of pocket, and the site map and flow of the site are pitiful. Kim said to give her the keys to the car and to trust her 100%. I did that, now we are 7 months from the date the first payment was made when targeted completion was 3 months. I had been told Kim did not like to show the website under development to clients because clients don't understand anything but a finished product. When I insisted, after seeing nothing for 6 months, it seemed they hastily threw together content pulled from our old website on a template. From there, virtually nothing improved for another month, all while they kept telling me it was "custom", that we're "getting a good deal", and that they have many other clients who pay double what we are paying. As for the printed material and templates for tech sheets and email newsletters, they simply pulled existing logos, photography and content to "create" these pieces on Adobe Suite and charged a fortune for work that should have taken no less than 30 minutes per. There was virtually no thought into the pieces, for example, her Tasting Room insert only had space for 3 bottles when we do not offer memberships with 3 bottles. We would have been better off buying the Adobe software and creating them in-house. I have not worked with a company whose fees were as out of line with output as DesignThis!. They are long on lip-service about how they are experts in the wine industry, that they have worked with 80% of wineries in Napa and Sonoma and how great they are. I was disappointed at the level of unprofessionalism within the company, there always seemed to be calamity. There was employee turnover from the very beginning (the person who onboarded us quit) and personal excuses abounded as deadlines were continuously missed. My biggest regret is that I trusted Kim. My second regret is that I paid upfront for poor work that was not completed. Here is a sample of a typical correspondence - after not seeing our website 6 months after initial payment, when estimated completion was 3 months: From: Kim kim@designthis.com Sent: Friday, May 3, 2019 5:22 PM Subject: Re: RE: FW: Re: Omg. Please please forgive me. I've have a weird few weeks. But everyone of my clients will say DT and me are the most amazing. And we def are. Sent: Thursday, May 2, 2019 10:15 AM To: Kim kim@designthis.com Subject: RE: FW: Re: Did you want to share website stuff with me? Can I review what you have so far? Over promise and under deliver should be their motto.

    designThis is brilliant. They know how to take an idea and bring it to life. a full service brand…read moreidentity, photography, internet , design partner. You name it they do it.

    Jill Ross Designs

    Jill Ross Designs

    (3 reviews)

    Jill has been amazing for us at PACE Supply. She comes through with all our last minute needs and…read morehas created beautiful designs for our marketing team as well as hiring pamphlets for our job fairs. Highly recommended.

    What more can I say about Jill and her fabulous work then "WWWWWOOOWWWW"…read more You will not go wrong by choosing her to do a website or designs for you. Her great attitude and out of the box imagination makes the sky is the limit. My fiancé and I really wanted to put a huge bang in our announcement to us trying the knot. We wanted to be modern but we are doing a 20's 40's wedding. What better way to keep modern by Jill making a website with 20's lingo and fun old school designs on it to really catch our vibe! It didn't stop there though I went to Jill to design our wedding save the dates and I couldn't of seen it better in my own eyes. I told her what We wanted and she listen and really cared about how we wanted to be perceived. And let me tell you we are the talk of the town seriously! People can't get enough of what I things look like! Especially are website, she put a place to request songs! RSVP, map of our location and even hotel near the location for our guest, along with more . But very favorite part is she really spent time and you can tell by her work. She cares about her work and that's something we really wanted. She was fast on emails and phone calls. Any questions we ever asked she was always happy to answer! I seriously couldn't imagine doing my wedding with out her she way more then a life saver! Take my advice you can't go wrong if you really want designs to websites done perfect and beautiful! Check this girl out!

    Napa Creative Co. - graphicdesign - Updated May 2026

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