Don't bother trying Advance Auto for battery replacements while traveling. First was told they…read morecouldn't do it because there was only one person in the store (which I get and have run into that before). Offered to sell us a battery but no loaner tools to change it due to Covid (understandable). He said to try Pep Boys, which I drove past that and Auto Zone specifically to go to Advance Auto. Next I was told there was another person working in the store but on break. I said I'd wait. Less than five minutes later the manager (Rey) came up front and said they can't help. Complete waste of time at this location.

My car was broken down at Wawa & I went over to get antifreeze at advanced auto pairs, a man named…read moreeither Joe or John walked me back over with my granddaughter to my car and helped me tremendously by putting the antifreeze in, that's what I call good customer service. Give him a raise! I will be coming there for now on anytime I need something. Thank you.

they never have any idea of what's going on and appointments take hours just to get seen. also it's…read moreimpossible to ever call them as they never answer the phone. the manager of the store has been helpful and is usually able to sort things out, but that's after 2 hours of waiting and trying to explain all of the issues.

I paid extra for bottle service during an oil change and they took an hour and a half to put the…read morewrong oil in my car using the standard box oil, I had to bring it to their attention and kind of press them on it. While I was waiting I overheard a tec saying that someone broke a part while I was the only one in the bay, then when I asked the employee about the broken part he denied saying it.

Saved me thousands of dollars Spencer was the best. I highly recommend this company beyond…read moregrateful. Thank you so much.

Bad business, over charging customers for used parts Is ridiculous. Don't waste your time! 0 star…read moreby the way.

I use this location (Crescent Blvd. Pennsauken, NJ) all of the time, even though there's one closer…read moreto me. I've never had a problem with the people there until today. I watched all three employees handle customers while I was in line. I ended up getting the woman, and I wish I had gotten one of the men, because this woman was very friendly assisting the Latino man before me, but she did not give me the same friendly demeanor, and she was not very helpful at all telling me I have to look up what fuses I need for my vehicles by myself. She said that their computers don't do it there, and I know that's a lie because they've done it for me before. I told her the other people do it, and that I'll go to the other location, and I left because she didn't want to help me anyway. She has very poor customer service skills, and she's an asshole... pissed me off, and I was having a very great morning. I will not use this location again just because of her, and I faithfully use this location for both of my vehicles, and my son's vehicle. Such a damn shame ppl like her work in places that require good customer service.

Store says it opens 7:30 am. It is now 8 am and still not open. I drove an hour to get here since…read morethey're the only store that had my part locally. The employees are all outside waiting as well and don't know what time someone will be opening the store

I've been bringing my vehicles to Tony for over 20 years, and I recommend him to everyone I know…read more He's the OG of honest mechanics -- and they just don't make many like him anymore. Tony and his family are amazing, trustworthy, and always take great care of their customers. Whether it's my truck or my Subaru Outback, Tony has handled every issue over the years with skill and integrity. Cherish the time we have with great people like Tony -- true professionals and even better humans.

Transparency on the cost of testing of the vehicle to arrive at an estimate costs for repairs.read more

Great customer service. I purchased a set of wiper blades today and Yacob I. was super helpful…read morewith selecting the right ones then after checkout, came out and installed them on my vehicle. Appreciate the help!

Auto Fx is a great locally owned business. I have known the owner for over 30 years and was one of…read morehis first customers. Give them a chance. They really care about what they do.

Chris did a good job working with me installing my satellite radio and even made corrections as…read moreneeded,rather than leaving things unsatisfied. They also made some affordable suggestions when I inquired about their other products.

Wow, GREAT service. Got in my car at Phili airport to find my battery that was just checked had…read moregone down to nothing. Oh well. Its cold. 6 years ain't a bad run. I was pleasantly thrilled to meet Andrew. That kid is efficient. My car barely had a chance to get cold before I was on my way. Sure, Camden is in the hood. But I never felt concerned. The VERY busy store was rolling like a well wound watch. Andrew. Thanks again!

What a great experience!!! I walked in looking for an air & cabin filter and spark plugs, the…read morecatalog wasn't on the shelf. I asked Janis for the catalog, she immediately took charge and located my parts. She's attractive, friendly, and customer oriented. I couldn't have picked a better location. If you're ever here, look for Janis.

Brought my car in for a factory recall and an oil change. While the car was there, they broke the…read moreclips off of the housing for the oil reservoir and were kind enough to call and tell me that this happened and that it would be a $650 repair, which I declined, not realizing the severity of the damage. On my way in to work two days later, my car broke down. They had returned my car to me with duct tape "holding" the oil cap down, which they failed to mention whatsoever during the numerous phone calls or when I picked the car up. There was no cap secured onto the oil reservoir and the duct tape became useless once the oil started jumping out onto the engine. The damage destroyed multiple spark plugs and soaked the entire engine. They refuse to fix it on their dime, saying it "would have happened" even though they were the ones who actually broke the piece while the car was in their possession and care. Now I'm stuck with a car that won't run unless I replace this entire part. Thanks, VW of Cherry Hill! Fuck y'all. Don't ever bring your car here. Also, they charged me $177 for the same oil change that resulted in this severe damage. (Update: I ended up getting the repair done at my local garage for a fraction of the price that VW quoted me (again, for the damage that they did, refused any responsibility, and refused to even help pay for it.))

This dealership is not honest, and there is a lack of communication. My car had a serious engine…read moreissue. It took 3 weeks to get it back. Since they had it for so long, I requested a full detail, In the process of getting my car back, my seat covers were removed and not put back. There is a recall on this car, and since I don't trust it, I want to sell it. No dealer would touch the car. VW is of inferior quality, and the engine is again noisy and sluggish. After 3 weeks I finally spoke to someone, and he was no help at all. He was disrespectful and disingenuous. They are not honest, and they have poor-quality vehicles