So helpful! I have used Shop Drop for several projects and the tools and service have been A+ every…read moretime.

From the owner: Shop Drop, tool rental delivery service for quality home or auto D.I.Y projects. We drop it off, we…read morepick it up.

Extremely Satisfied with the result of the job! Omar did an amazing job with the welds and quality…read moreof the pipes are amazing! Got the muffler delete on my C7 Corvette and Omar got me right!! 100% recommend for the quality and price and time of the job

I like the guys that work here. They all have character. I usually come to this location because…read morethe other locations don't have the parts I need and send me here because they do. I come here maybe once a week. I feel the store is cramped but it's no big deal. If I can get the part I need, it doesn't matter what the store looks like. The location itself isn't bad. The shopping center isn't normally too trafficky and the traffic on Ave K is usually pretty light.

I love coming to this Napa. The guys are all nice, they generally have what I need, and in fact now…read morecarry something specifically for my car. Also, it's an old school auto store, and it makes me feel a little like I'm going back in time whenever I walk through the door.

While driving on I-35, a shredded tire was thrown into my lane and I hit it. Sadly, the impact…read moredamaged the wind-gate behind the bumper of my pickup and it was hanging on the ground. I decided to Jimmy-rig the wind-gate to the bumper with tape so I could drive my truck to the dealer to buy a replacement part. I made it to the dealership safely, but they wanted $680 just for a new part (not including labor). They urged me to get it replaced before driving my truck back home to Nevada because the wind-gate helps to cool the engine. As a last ditch effort, I decided to go to AutoZone to see if they had any parts to help me replace the wind-gate on my own. However, AutoZone told me they don't carry any parts for new model trucks, but suggested I go to Napa Auto Parts. From the moment I walked into Napa Auto Parts, Dylan greeted me with a warm welcome. He listened to my issue and went outside in 102+ degree heat, got under my truck, and found a temporary solution to fix my problem so I can drive back home to Nevada. Dylan was absolutely fantastic and very friendly. Best of all, he didn't charge me a single penny. I am so incredibly thankful to Dylan and Napa Auto Parts for all they did to help me solve the issue. I honestly don't know what I would've done without their help. Highly, Highly Recommended for your auto needs. Before you decide to go to the dealership, come here first to see if they can help you out.

The people that work in this store are terrible at customer service. They don't know how to treat…read morecustomers. The parts that Napa sells now aren't the quality that they used to be and a lot of them don't even fit and have to be returned. AutoZone has lifetime warranty of parts ever go bad you get a new part for free. Napa doesn't have that and their parts are low quality not like they used to be.

A couple months ago, I stopped into NAPA Auto Parts to get a bunch of harder to find parts for my…read more1995 Jetta. I ordered a clutch kit and some CV boots. I came back and picked up the clutch kit and found that the CV boots they ordered for me were the wrong ones. They were very apologetic and gave me a discount on the clutch kit and ordered the correct CV boots. A pleasant surprise. Previously, I would check several different websites for prices for parts, but now I go directly to NAPA, no more shopping around. At NAPA, I know I'll get the right part, or they'll help me find it. For those of you who need dealer only parts, check NAPA. I've found *many* VW parts that I could only find online or at the dealer here at NAPA. Prices are very reasonable compared to the dealer and only a little more than online. At least if you buy the wrong part, you can return it locally instead of having to mail it back. The parts at NAPA are better quality than most. Be careful of parts from other stores. Some rebuilt parts will fail at the drop of a wrench. If you want a reliable car, you want reliable parts. Get them here. The staff here is awesome. Brad, Trenda, Jeff, Vicky, they're all helpful, friendly and knowledgeable. You can take these people's advice unlike the dodgy advice of other parts stores. It was raining one day and I had too many parts to carry out by myself and they'll help you carry the parts out. Above and beyond. What does NAPA stand for? Only quality.

Extremely rude. very bad experience. find somewhere else to get your auto-parts. overpricedread more

i have an older vehicle, Ford E-150 van 1994. parts are finally wearing out, after 30 years and…read moremany oil changes, the oil plug finally wore out. I bought it at Napa, along with a new fuel pump, and new fuel filter. parts are still available for my 4.9 L 300, straight 6 cylinder engine. After 360,000 she is still going strong. Thanks Napa. Now heading to purchase new engine motor mounts for the Lady.

Very kind service The store manager is very friendly and he…read moreassisted me in installing my brand new battery Alan was very kind and patient and knowledgeable about automotive parts Come every second Saturday of the month before 9AM They have awesome sales

This is a bit smaller store than I am used to for O'Reilly but they still have great selection…read more Also impressive was their customer service. They did not have what I was looking for, but told me where to get it. They even pulled it up on a map to show me. Great service!

i bought a motorcycle battery that came in by truck because it wasnt it stock. Turns out it needed…read moreto have the acid added and then charged. The technician wouldnt help install the acid. (They have a work area in the back) I had never done it and he didnt want it done in the store. I told him that I bought it here and it would be good customer service to help with installing it. As I stated, I had not done it before. He said thats not part of the deal and that its not the policy of Oreilly to handle caustic substances. I walked outside and on the sidewalk installed the acid using the directions. Turns out it was quite simple. and put the plastic cover over the holes. The label said it needed to be trickle charged also. Directions said to let it sit for 20 minutes before charging. I went back in with the battery and asked for a trickle charge and not to start for 20 minutes showing him the instructions in the pamphlet. The young man i spoke to took it back to the back. They started charging it in the back and he came out and said it will be ready in 20 minutes. I said NO its supposed to sit for 20 minutes before you begin the trickle charge. (remember i even showed him the instructions before he carried it back to the work area) Fortunately the young black man there looked over the directions with me and saw how long to trickle charge it. He agreed to wait 20 minutes to begin the process. I cant tell you how disappointed I was with the refusal of the technician who refused to do a simple task to help me install the acid in the battery i bought from them (again i had never done it). Lesson: Dont count on customer service at OReilly Auto Parts. Wish I had gone across the street to Auto Zone or NAPA. Was it worth losing a customer for life? I wont be back.