I was in town to work on my son's car (looking at a starter issue). I brought my tools, and even a…read morenew starter. But during my troubleshooting, something wasn't adding up - it felt more "electrical" or "computer" based. I noticed the "service engine soon" light and decided I needed a code reader. Long story short, I tracked one down at NAPA and headed in to buy it. The gentleman helping me was pleasant, and listened to my theory - he agreed the code reader would help. Sara was behind the counter and was able to track it down in inventory. Fast forward to an hour later. I'm back in the store to return the code reader - I had figured out the problem without it. I feel bad returning stuff like this, but ultimately I'll want a better code reader tool, but I want to research that more. Sara was there to help me again, and took care of things just dandy. The other fellow that worked with me on my first visit was interested in hearing the resolution. Good folks here, and I appreciate them just being there for me. Hopefully there isn't a "next time", but if I need something, I know these NAPA folks will be there to assist me.

Came here to buy valve stems for RV Tire. Waited a couple minutes until the man finally decided to…read morewait on us husband asked four valves stems the man pointed said it was down the aisle about halfway down. We got to the counter attempting to pay for the valve stems and the phone rang the counter man decided it was more important to take care of someone on the phone then someone in person. That is something that we personally hate. The man was was actually quite rude to us I don't know if it had anything to do with my husband wearing his Trump 20/20 mask

O'Reilly Auto used to be Checker Auto Parts to clear up any confusion…read more This morning I stopped in for an air filter. I was greeted immediately upon entering the store. The employee was busy helping another customer. He swiftly completed that transaction and looked up the part I needed. He actually walked over to obtain the part. I noticed that a lot of these auto part stores just give you the part number and leave you to find the part yourself. Here, they will do everything for you, including (sometimes) installing the part while you watch. They also offer free tool rental to do car repairs. I appreciate the friendly, attentive service. The prices are reasonable too.

I called on Wednesday about a new Battery for my car and asked about the Core Charge on the new one…read moreand about getting a credit for my old battery and was told there was a Core Charge and that was it. I Next day I went in, bought a new battery, paid for the core charge, and told I can drop off the old battery at any Napa store. I spoke with a 6ft thin man, black hair in braids. I installed the new in their parking lot, brought in the old battery and was told by that counter person to leave it on the counter mat in front of him. I said Thanks, after not getting any words from the counter person, and walked all the way to the door, when a second counter person at the counter (shorter mid age man with thin blond hair) called out to me about the Core Credit. Only then did the Tall thin Black Hair counter person say there is an $18 core return credit available. I will not return to that Napa store because the first counter person was fine with me not getting the battery credit........No interest in serving the customer. Rather, happy to see the customer get shorted $18. NEVER AGAIN. The receipt Ref is VER. Emp 24. I spent $235.

I count myself lucky since I lost an important steering linkage while driving before St Patrick's…read moreday. How is that lucky you might ask? It's lucky because at highway speeds it would have resulted in the notorious "Death Wobble" common on dodge and jeep. So I lived to repair the problem. I was on a side street and limped my truck home that was pulling to the Right. If I made it to the railroad track I'm sure it would have sheared of the residual inner tie rod end as well. Anyway I found out it is possible to drive a vehicle with one wheel. Where can you go and pick up an emergency outer tie rod on a Sunday morning for a vintage 3/4 ton Dodge Ram? NAPA that's where. I wanted to redo both ends but they only had 1 at the time so I took what they had and will redo the rest of the front steering in the future. Special shout out to Mark P. For helping me get the part and the use of his floor jack and tools. Couldn't have done it without. I was also very lucky to have a neighbor who happen to have a 11 ton press in his garage. I was able to get it the vehicle rolling again. Parts on Line are about $11. And compared to 20-60 at NAPA. 18/2017

A1 service, very reliable young man who is honest and gets the job done right... Really appreciate…read moreX and all his hard work...

From the owner: My business is an one stop shop I fix on cars trucks an other foreign vehicles I also fix on…read moremotorcycle, mini bikes, go karts an lawnmower I do house work from time to time also

If you're a do it yourselfer, these guys have you covered. I looked online for a part that was $7…read moreplus shipping and I'd have in a few days. Looking for immediate satisfaction, I stopped at this location just before they closed and was told that the part was not in stock but they would get it from Stevens Point and could have it for me the next day by 11am for no additional cost. Score!

I know what your thinking, five stars for one of the over saturated parts stores in the Milwaukee…read morearea market and yah I'm surprised also. I have a summer toy that spends most of its life in the garage so it sits for about 7 month with out being driven/rarely started and anyone who does this has to deal with battery issues. Normally this is no big deal because I use a jump box but it died last year and the car was absolutely dead so I needed to get a new battery jump starter this year to get the car going. The price range is $50 to $600 for jump boxes after comparing all the parts stores but I didn't need anything fancy or expensive because it's going to be used a couple times a year in spring time only. Oriellys had a $59.99 unit which would work well for my needs and it was on the shelf and to my surprise I pushed the battery status button, it was 100% charged so I didn't have to wait to charge it up and started my toy right away and drove I off with it in minutes. I stood in line to pay for the thing and a guy says open over here and a second guy says open here with a discount, who do you think I went to. I thought they were just playing around with the customers but the guy actually gave me $6 off and how fuc#%ng cool is that for a first impression because I have never been to this store and I thought it looked dumpy and I didn't know what to expect from them. Way to go Oriellys for my first visit, what I thought was going to be a couple hour ordeal on my only day off was as simple as it could have been so I'm definitely going back when I need something car wise. Jordon was awesome as the face of the business on my visit.

Saw the high ratings to I figured that I would check here for an alternator belt for my vehicle…read morethat broke down on the highway. Turns out that they don't carry any belts. Best advice is to go down the street to advance auto which I found myself. Staff member here didn't seem to care and was very unhelpful.

Everytime that i go to this store it's unfriendly. Either they are on their smart phones and…read moredon't acknowledge you being able the counter, or you get an eye roll and grumbling when you approach them. You're better off going to a different location.

This is by far the worse Napa. The blonde chick who works the counter is by far the rudest person…read moreI've ever met. She's doesn't greet you when you walk in or acknowledges you when you approach the counter. She got mad and starting yelling and swearing me because I told her the exact part I wanted. Claiming I was doing her job and proceeded to push the keyboard towatds telling me to fing look it up. I plan on going to corporate about this experience.

recently there to purchase a small item didn't want to use my card and they saythey don't accept…read morecash

I second the unenthusiastic comment from Lukes review. While I have had great experiences there in…read moreabout a year or so ago. The crew that works the night shift currently is not welcoming and makes me want to avoid that location. It wasn't even the fact I bought 5 and parts (brake caliper brackets & gas cap)and 3 of them were the wrong parts. when I brought them back the employee that sold them to me didn't even seem to care and couldn't even give me a fake "I'm sorry man".. you know... for wasting my time and then sending me to a different location to get the caliper brackets... you know because they didn't have them in the first place. Mistakes are gonna happen but they don't have to be so smug about it.. I'll pass up this place and head to NAPA from now on.

Their service department is top notch. They provide walk around videos and photos of your vehicle…read moreand even wash it after they're done with the service. They stay competitive by offering coupons for various services. I've never been disappointed and I'm pretty fussy about my cars. I purchased one pre owned car from them and was happy with the transaction.

DO NOT BUY A CAR FROM WILDE! I've purchased my last 3 cars…read morefrom Wilde over the last 15 years. But regretfully the once good service department has gone down hill to the point where they are overcharging for work performed. There service department is no longer to be trusted. On two occasions I confronted there service tech and had I not been knowledgeable.... the manager would not have apologized and took hundreds off the bill. I have hoping to buy a 4th vehicle from them but I have lost all respect for this dealership!

Shawn was awesome to work with. He looked everything over and anything he found, he was able to…read moreshow me. I will definitely continue to work with him and will recommend him to people I know.

I have been a long time patron and Shawn has always given excellent, timely service to my car. He…read morealways goes above and beyond to make sure to my car runs good, and is available for assistance when you're in a pinch. He waited until 1AM to retrieve my car from a tow. If that doesn't tell you good service, I don't know what does. Support local business!!