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    Napa Auto Parts

    3.0 (2 reviews)

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    4 years ago

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    AutoShack

    AutoShack

    (138 reviews)

    Neil, a renowned employee at AutoShack who keeps you laughing and on your toes in any conversation!…read more I've talked with four employees over the phone, and all have been very concerned about my situation and we found the best solution to my predicament. The AutoShack website had a little bug; I tried purchasing an item twice, and both times it said my card(s) wasn't/weren't accepted, I later got an email stating I was receiving both orders! I only wanted one! I called them right away, and they kept up with me over the week while we tracked the package in order to ship it back to them. I got a full refund! No charge for shipping. And MORE!! Overall, I highly recommend purchasing your goods from AutoShack. When making a call, make sure to say "hello" first, they seem a tad shy and will wait for you. Sincerely, Brian M Spragge

    ordered CV axle shaft on AutoShack platform and the app confirmed that the item fit my Toyota…read moreHighlander XLE 2015. Unfortunately, the item doesn't fit so I reported the incident to AutoShack. Here is what they replied. "After verifying the specifications, we found that the part ordered is not compatible with your 2015 Toyota Highlander. The kit you purchased is designed for the same vehicle model but specifically for All-Wheel Drive (AWD) applications, while your VIN confirms that your vehicle is Front-Wheel Drive (FWD)." They rejected to give me the refund upon their untrustworthy app response. Never buy anything from them again, scammer.

    Advance Auto Parts

    Advance Auto Parts

    (1 review)

    On a road trip to Canada with my family when a check engine light came on on our car. Remembered…read moreAdvance Auto offers free code reading so stopped off the highway. Received amazing customer service from gentleman named Lawrence, who quickly got the codes read and explained the details to us including how serious an issue it was and the likelihood it would end us stranded on the road during our trip (fortunate for us he said that was highly unlikely!). He also helped explain that typically the engine light flashing light is for most urgent issues and just light on but not flashing is likely less serious. Not sure if this part is relevant to mention, but as it turns out they were one person short that day but no hesitation to be extremely helpful despite being busy and due to being so knowledgeable and efficient we were on our way in minutes with no delay. We appreciate the high standards here with the in depth level of knowledge, great customer service, and the policy of offering free code reading saving us the stress of worrying about breaking down or the inconvenience of finding a mechanic to check it for us while traveling out of town. Tldr: Don't hesitate to stop into this Advance Auto Parts even for FREE check engine light reading, they will definitely take good care of you!

    From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

    Napa Auto Parts - autopartssupplies - Updated May 2026

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