Neil, a renowned employee at AutoShack who keeps you laughing and on your toes in any conversation!…read more I've talked with four employees over the phone, and all have been very concerned about my situation and we found the best solution to my predicament. The AutoShack website had a little bug; I tried purchasing an item twice, and both times it said my card(s) wasn't/weren't accepted, I later got an email stating I was receiving both orders! I only wanted one! I called them right away, and they kept up with me over the week while we tracked the package in order to ship it back to them. I got a full refund! No charge for shipping. And MORE!! Overall, I highly recommend purchasing your goods from AutoShack. When making a call, make sure to say "hello" first, they seem a tad shy and will wait for you. Sincerely, Brian M Spragge

ordered CV axle shaft on AutoShack platform and the app confirmed that the item fit my Toyota…read moreHighlander XLE 2015. Unfortunately, the item doesn't fit so I reported the incident to AutoShack. Here is what they replied. "After verifying the specifications, we found that the part ordered is not compatible with your 2015 Toyota Highlander. The kit you purchased is designed for the same vehicle model but specifically for All-Wheel Drive (AWD) applications, while your VIN confirms that your vehicle is Front-Wheel Drive (FWD)." They rejected to give me the refund upon their untrustworthy app response. Never buy anything from them again, scammer.

I would say 5 starts aren't good enough for this guys, I'll rate them 10 starts if I can!!!…read moreThis dudes will help you out in anyway they can trust me, I've seen it firsthand... special thanks to Mr. Brad for helping me, damn Owesome dude... AutoZone corporate need to get him some promotion or something, dude like this is hard to find nowadays

Love this place. They have everything and can help find the rest…read more Very friendly and fun to get your stuff fixed.

All I can say is avoid at all costs. No need telling the story because the owner will come on and…read morecall you names or say that's not the whole story. Needless to say my rental truck is still on the side of the road 4 hours later just like Melissa said it would be. Check Google reviews and here and the over riding theme is rude. That's what we experienced before being hung up on. All good we made it to our destination in spite of them. When you're the only game in town I guess you can treat people how you want.

Hands-down, best place around. Give Melissa, Danielle or Tommy a call for any of your automotive…read moreneeds. Great family owned business with reasonable reliable pricing and a trove of car parts on hand. Stopped in on a Monday morning and had the part I needed within 10 minutes. Talk about top-notch service. Kudos to the Wills family for running such a great place with valuable service! Give them a call you won't be disappointed!

On a road trip to Canada with my family when a check engine light came on on our car. Remembered…read moreAdvance Auto offers free code reading so stopped off the highway. Received amazing customer service from gentleman named Lawrence, who quickly got the codes read and explained the details to us including how serious an issue it was and the likelihood it would end us stranded on the road during our trip (fortunate for us he said that was highly unlikely!). He also helped explain that typically the engine light flashing light is for most urgent issues and just light on but not flashing is likely less serious. Not sure if this part is relevant to mention, but as it turns out they were one person short that day but no hesitation to be extremely helpful despite being busy and due to being so knowledgeable and efficient we were on our way in minutes with no delay. We appreciate the high standards here with the in depth level of knowledge, great customer service, and the policy of offering free code reading saving us the stress of worrying about breaking down or the inconvenience of finding a mechanic to check it for us while traveling out of town. Tldr: Don't hesitate to stop into this Advance Auto Parts even for FREE check engine light reading, they will definitely take good care of you!

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

They don't have EVERYTHING but they cover most simple automotive needs and their prices can't be…read morebeat. Staff is reasonably knowledgeable and helpful.

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

Excellent customer service! Was looking around for truck parts and got messed around by a few other…read morecompanies. Called Action, they looked them up, had my parts in stock, put them aside for me and had them ready as soon as I walked in. Action will definitely get my business from now on!

My son purchased his first vehicle from this business and he got a terrific price. The whole…read moreexperience was excellent from start to finish.

We recently bought a 2010 Mercury Mountaineer from Latham's. We initially foundd a Ford Explorer we…read moreloved, but we couldn't afford it. So we shopped elsewhere. But a few days later, we went back to Latham's and found our Mountaineer, which is similar to the Explorer...and we could afford it! We really appreciate the variety of vehicles offered at Latham's. Wayne & Tessa were very patient with us while we obtained the financing and helped us with all the paperwork. Thanks for all your help! We are very happy!

Very Happy With the Service…read more I went in several times looking at new vehicles, and was never hassled by the salespeople. I spoke to Jamie Higgs and he told me about a great used Malibu which only had 17000 KM on it and it was 10,000 off of a new one. We test drove it and loved it. We decided to purchase it the same day. He was awesome in getting all of the arrangements made!!! The only thing I would change is I almost felt pressured into the extended benefits and am unsure I needed them. However, over all, an excellent experience. I would deal with Jamie the Fonz again anytime!! We love the car, just wish it had a bigger gas tank. Tracy and Heather Hunt

I have been to Gan Chev Olds twice and felt the need to write a review about the friendly staff…read more They are more interested in customer service than sales, and the employees seem sincere and genuine. Would recommend if you are buying a used vehicle.

great place. they have alot in stock and if they dont have it they order it. great customer serviceread more

From the owner: Standard Auto Parts Provides Auto Parts Supplies, Auto Parts Store Services to the Watertown, NY…read moreArea.