It has been two months since I had to lay our precious Pookie to rest
He got sick all of a sudden and I took him to Ivor veterinary clinic and there was nothing they could do
He had to be put to sleep I asked for one of the Paw print cast
I have still not received the cast and now I am wondering whether or not it will be HIS paw print!!!
I was told by Ivor veterinary clinic that this business handles all of their crematory and casts.
Since I did not hear anything back I decided to call this business
The person I spoke with Brian did not seem to really care whether or not I received the cast or not and did not want to compensate or do anything at all about the two month delay!
It's hard enough when you lose a 14-year-old pet that your child grew up with and that made the trip to be there in his last moments and now after they got paid -no heart-no explanation
NOTHING!
I always try to give everyone the benefit of the doubt and my reviews are always more than fair and complementary!
This business needs to grow a conscience and a heart
UPDATE
Brian Mailed a check today
Ivor Veterinary Clinic should have followed up on this as I paid them and they were responsible for
The paw print!
Brian has done his best to remedy this situation
That's what a good business owner does!
Thank you Brian read more