This branch of Nando's is the only branch the chain has in the city centre of Wolverhampton in the West Midlands, it is located on Queen Street.
After watching City draw 1-1 with Wolves in a frustrating game which once again proved the need for VAR, I called in Nando's after the game, hungry (with it being an early kick-off and getting little change to eat), and I was expecting good things as generally with the exceptions of very few branches, Nando's is a decent place to get food.
I was told I would have to wait 10 minutes for a table, which I kind of expected - one thing which was made clear straight away is this store is really small and perhaps inside it is one of the smallest Nando's I've been in, so it did feel much more cramped than other stores. Even the selection of sauces was smaller in terms of ketchup and pots to put the sauces in, they were spread out and sometimes hard to find - I couldn't even find salt or pepper!
The ordering station was also quite small, after a ten minute wait for food I was told that I'd have to wait a further half an hour for my food, and like the wait for my table it took a couple of minutes over - This should have been made clear when I was willing to wait, as I expected to wait and then the food being served quite quick similar to other branches I've been to on an event day that was quite busy, such as near to Leicester's King Power Stadium and London's famous Wembley Stadium.
The table seemed a little uncomfortable, my table basically felt not positioned right, it was on the wall as you went into the toilets, not allowing a lot of room.
My food quality was quite poor, the chicken did taste a bit chewy, and the chips possibly tasted reheated - the chicken is halal here but I didn't see this stated clearly enough when entering the restaurant or order.
This Nando's stores also seems slightly more old-fashioned compared to other stores, from the entrance to the doors you actually go through.
Apart from probably one staff member, the rest of the staff here didn't seem too helpful or friendly either which was the shame, going alongside the awful overall feel of this branch and the poor food quality, I sadly feel Nando's on Queen Street in Wolverhampton deserves a single one-star rating. read more