I had to leave 1 star, because there is no option for less. I have shopped at this store several times. Each time I leave shaking my head. One time Nancy asked my child to leave the store (she was 12). Yesterday though was the frosting on the cake. Nancy was determined not to show me the size pants I asked to see, ( I had to say in a firm voice "Give me the pants") and she fought with me about the length. BTW I bought the smaller tall pants, and I'm wearing them NOW!!! If there was ANYONE who had stock on Vanilia pants I would shop there!!! We drove an hour and a half to get to this store. I spent 600.00 on 3 pairs of pants. The woman in the next dressing room was asked about 100x how was she doing and was asked to get off her cell phone. Do not shop here, unless you are ready for abuse. Old and crotchety owners who know NOTHING about customer service. read more

Nancys Fancys - Women's Clothing Near Me - Highlands, North Carolina

I refer models to lingerie boutiques to obtain their outfit for their shooting session. I shoot four or five sessions a week and recommend that models do not skimp on the quality of the lingerie they purchase. So since I am new to the Upstate area, having moved in from Manhattan, I called this shop and spoke with a gentleman who answered the phone. He was rude, impatient, and had no interest in finding out whether they carried certain brands of lingerie. Instead, he suggested that I drive to his shop from Greenville and look for myself. I am unsure what was wrong with this gentleman, but it would seem that he is completely clueless about customer service and has a snobby air about him to boot. Given the fact that I am a well known photographer whose work appears in Vogue magazine, I have not experienced this abysmal customer service directed toward me before from a lingerie shop. Usually, I am treated with respect and the sales staff falls all over themselves to assist me any way they can. Needless to say, this gentleman needs to be fired, and if he is the owner he needs to retire asap. Nobody deserves to be treated like shit, and those who treat others like shit, are shit. read more

We couldn't agree more. We stopped in today and my husband asked if I liked a certain shirt. I said I didn't like the fabric. The salesperson went ballistic and said he wouldn't show us anything else because of my attitude. We've never experienced anything quite like that. I think it's time he retires!! Stay away. There are plenty of other great shops with lovely merchandise and people who treat other with respect. Yes, we went up Main St and spent plenty of money ... read more

YES Nancys fancys is the most wouderful place to shop and she always has everything in your size colors are amazing Aunt Nancy always works really hard to make all her custmers verry happy when yall shop there and then you walk through store and in back it changes to My Uncles store called the exchange where my Uncle BOB has also a variety of lots of mens clothing shirts pants shoes to make all men happy to have such a varity of clotes to choose from and always when UNCLE BOB AND AUNT NANCY close fot the day there always entertaing friends and or FAMILY WHICH I HOPE IS SOOOOOON they are the most WOUNDERFUL AUNT AND UNCLE who i miss and love every day from NICE AMY WILSON FROM FLORIDA read more

Wish I could choose 0 stars. My husband bought a pair of slacks on sale. The size was marked incorrectly. He wanted to exchange for a different size. Was RUDELY told Final Sale. I could almost understand the policy (although WHY NOT simply exchange sizes and promote good customer service) but it was the way the salesman was terribly nasty. We are seasonal-locals and will NEVER shop in either of the stores ever again. We can't even walk by in our way to shop the other wonderful stores on Main Street without remembering the terrible experience. read more

Local and seasonal residents don't shop here. There is good reason, no customer service, threatening and intimidating atmosphere, average selection of merchandise all crowded in small rooms, you might say life is too short for an experience like this read more

Nancy's Fancys has been one of my favorite shops in Highlands for OVER 30 YEARS! I cannot read the few negative reviews on here without wondering WHAT sort of attitude those shoppers brought in with them. Always warmly greeted, overhear same welcome for other shoppers coming in, and thanking on exit. Nancy's has a HUGE array of merchandise, includes many styles of lingerie, sleepwear, slippers and multiple designer daywear lines. Nancy and her team are extremely knowledgeable and helpful; she straight-up can fit my DD's comfortably, brilliantly size jeans & leggings, and special-order anything in-store if the size isn't there (or we need more than one). Nancy's Fancys also has items you simply can't find, like beautiful bed jackets for expectant moms to have in hospital, zip up/step in robes your Grandma loves, reversible dresses and jackets for savvy travelers, SPANX (God forbid you forgot to pack!), and exclusive one of a kind jewelry lines. This shop is open year-round and on Sundays (unlike many in Highlands), so items are regularly updated for seasonal needs. It's also great to send the guys to the attached men's store so we can shop in peace! read more

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I was in Highlands, NC last week and went into Nancy's Fancy's looking for white pants. I found the store crowded but Nancy couldn't have been more helpful. She kept handing me styles and various brands of white pants until I found the exact pants I was looking for. I would say definitely check this store out and be sure and ask for help if you know what you are looking for. Loved the small, well-stocked store experience and will definitely return on my next visit. read more

I was shocked at how my family was treated in this store! I didn't know about it until after we left and my 17 yr old daughter told me what was said to her. And in a separate conversation my husband shared how he was treated as "unworthy" to shop here. My husband is a physician btw so he would have been a good customer if treated well. As far as my daughters story: Husband and I were in back of store where the men's section is located shopping for him. Daughter was tired so walked back towards front and found a bench to sit on. At which point the store clerk said "there are benches outside for you to use". My daughter responded that her parents were in the store shopping and she was waiting on her. The lady then replied "well we might need that bench for someone else shopping". There was NO ONE ELSE IN THE STORE!!! read more

"She must survive on unsuspecting vacationing visitors to the area". The review below from Jane B. is exactly right. I was one such unsuspecting visitor. I asked if she carried sheer nude tights (I was heading to a wedding and needed them asap)...and was met with ridicule over the fact that I did not use the popular southern terminology of "pantyhose". I am quite certain it was not a misunderstanding, so perhaps a rather pathetic and passive aggressive attempt to feel superior to her customers? Who knows. Then, upon checking out she suddenly announced a $30 cc minimum (And no mention of a restocking fee which I later noticed on the hand written receipt), so I wound up buying 2 pairs of tights/stockings/pantyhose/whatever you want to call them. All in all an unpleasant experience in an otherwise lovely town. read more

Store policy is "store credit only" within 10 days, but in addition, stamped on receipt is a note that says "If return is accepted, a 15% restocking fee may be applied." I exchanged two items which I had folded and put back in bag as store had delivered them. The owner charged that fee which she said was to steam and rehang the items. It cost me $53. I could have had them dry cleaned for $10. I am sure she or her employee did this for no cost if they even did it. I find this to be quite questionable. I have heard from others since that the owner has a bad reputation with the local population which does not shop in her store. She must survive on unsuspecting vacationing visitors to the area. read more

cleaned her nasty house 3 weeks and she decited not to pay me i want everyone to boycott her store and what a rude witch she is and i work for a living and im 70 years old and she would not pay me had cleaned her house for 8 months and everytime was a rude ahole and didnt want to pay me read more