Rude people. Not considerate or understanding at all. I asked for an application for an apartment…read moreand they responded saying Zillow showed I had a 579 credit score and they require 600. I responded to there rude response asking how they could be so rude and they doubled down by responding saying "if you paid your bills on time your credit score would be higher." What a company. Shame! Shame! Shame!

We rented a property from Verde Real Estate in south Minneapolis from the summer of 2021 to the…read moresummer of 2023. Things were rocky from the start when we were doing our pre-move in checklist and found that the bathroom window was broken. It would not slide up and down and the top of the inner window pane would fall forwards into the apartment if it was not locked to the upper pane. We were told it would not be fixed and we were just stuck without a working bathroom window for the two years we were there. The first winter we spent there had a 2-3 month span with no snow removal, but by the time they finally hired someone to do the snow removal there was nothing to be done about the inches thick sheet of ice that covered the small, four car parking lot, driveway, and small amount of sidewalk/walkway to the front door. The second winter was much of the same. Though they technically had snow removal people hired, they did a poor job and we wound up with a sheet of ice for a parking lot and driveway again. It was impossible to take the garbage out to the cans without risking slipping and falling and forget even bringing the cans to the curb for pickup because they were literally frozen to the ground because the snow removal crew would just stack the snow and ice up around the cans. On two separate occasions in the two years, they scheduled maintenance to come to our apartment to fix things that we had not asked for and we were not informed of. They were items required by inspectors to be fixed, but they never communicated a time or day to stop by and take care of it. Luckily I worked from home and was there to have them explain the situation to me because I would have been livid if they had gone into our apartment without permission or advanced notice. The oven was lifted up on wood blocks so the surface was even with the countertops and the fridge was in a cubby with a wooden lip in the floor directly in front of it. This made it impossible to ever clean around or behind the appliances and frankly I don't think those areas have ever been cleaned judging by the fact that the one time we were having issues with the fridge the maintenance worker showed up and couldn't remove it, so told us we were just going to have to deal with the issues. During our move out inspection, the employee present was impressed with how thoroughly we had cleaned the place and even complimented how clean the floors were. This made us more than a little surprised when we were missing $450 from our security deposit for "cat urine smells." Our cat is still fairly young and has never had issues peeing outside of the litter box. More importantly, the two places where this smell was reported were the dining room closet and the smaller bedroom, both areas which the cat was specifically locked out of. We bought and installed a temporary gate to keep the cat out of the bedroom and the dining room closet was so full of stuff that she couldn't have gotten in there to pee even if she tried. Despite reaching out and pointing out the fact that the employee doing the move out inspection said there were no issues (and being the middle of the summer with no A/C in that building, if there was a smell it would have been noticeable) we were not able to get a refund on this wrongful charge. There were a myriad of other issues, some that we brought up and some we did not deem worth the effort of trying to get them to fix. I would absolutely avoid this company in the future.

Lisa and her team at Vibrant are amazing. We have worked with them on four real estate…read moretransactions, a rental, buying a house, selling the house, and then buying our dream farm, and they have been nothing but kind, patient, and helpful. They are aggressive when they need to be (IE negotiating) and so knowledgeable. Lisa will walk you through a house and tell you what might need to be addressed in the future or in negotiations, give you advice on what to offer, and so much more. WAY above and beyond what most realtors would do and at a lesser price. Seriously recommend. Whomever doubts them has obviously never worked with them.

I don't know where to start with how awful this company is. My girlfriend and I moved into a place…read morethat they manage in June of 2018 and have had literally nothing but problems from that day forward with this company. They decided to switch our contact and who we were dealing with to get keys and to let us into the building. We had a plan in place to show up at a certain day, get keys, and move small items in. Of course when they switched people they neglected to tell us this and we were left waiting at the townhouse with no keys and no representative from Vibrant. When we moved in the townhouse was an absolute pigsty. There was dust on the main ac vent at least 4 inches thick, all of the screens were either filthy or had multiple holes in them, multiple holes were left in the walls, multiple light bulbs were burned out and multiple items were left by the previous tenant. They then took any and all paint and wall repair items because "oh our wonderful handyman can take care of this". Keep in mind they had two months to clean all of this up and have it taken care of before our move in date, but chose not to do that. As if moving day isn't stressful enough these people decided it'd be a good idea to replace the refrigerator and microwave on our first day of moving in. You would think this would take about an hour or two at most but their "stellar" handyman took about six hours to do this all while we were trying to move in. They also snuck into the lease (which we didn't get until the second day of moving in) that we had to pay for the home service plus plan to cover the appliances even though we're the renters and not the owners which is another $45 a month. At this point we should have not signed the lease and tried to live somewhere else but didn't really have a choice. They refuse to send the handyman to the unit unless someone is home so if you need anything at all you have to take off work because he won't come outside of normal business hours or let himself in unless someone is home. It took about 2 months of living there for these incompetent morons to even schedule a window cleaning that should have been done before we moved in. They also are in the stone age when it comes to accepting rent. They'll only take it in check form and even if you date it the 5th they'll cash it the 1st which should be illegal. They've "tried multiple online payment options" all of which are unheard of and completely asinine compared to a simple paypal or venmo account. The garage is a nice plus but you better hope you never lose power or you won't be able to get in. There is supposed to be a key that will release a latch in the garage in the event of a power issue, but this God awful company isn't willing to spend $100 to get a replacement unit/key even though one was never provided to us. Even with all of this absolute absurdity and hassle my girlfriend and I liked the location and actual townhouse enough to want to live there another year. In April of this year we asked about getting a lease renewal since you're basically required to give a 2 months notice here. We got the lease sometime in mid June - approximately 2 months after we asked for it and after our current lease had expired. This is basically the norm for this incredibly incompetent company. Don't expect a response via e-mail or a call back in a timely manner or any amount of time short of at least 2 weeks. They then decided to sneak in a section at the end covering maintenance even though they told us the lease would remain the same. They now want to charge us a trip charge if this "handyman" that can barely rip open a wet paper bag comes to the unit, then charge for time and materials. We also are required to rent a carpet cleaner at the end of the lease and send in a receipt to them. Never in my life have I seen someone place such unfair and unrealistic expectations on the renters of a unit. The whole point of renting is to not pay for those things since it isn't actually any of your things in the unit. This company apparently can't seem to understand why that's unreasonable. We waited a bit to sign the lease which my girlfriend did electronically. They never actually sent me the lease however and I've asked about it a few times since in the last few weeks. I've gotten maybe one response that they sent it over and to check my spam folder. I've been checking my spam folder and e-mail in general meticulously the past two weeks looking for this lease and lo and behold nothing has showed up. It finally did show up after waiting a couple weeks. This is hands down the absolute worst company I think I have ever dealt with, not only for renting but just for anything in general. They have so much turnover that every time you talk to them it's someone new either e-mailing or calling you. This company has single handedly caused so much hassle, frustration and irritation it's almost unfathomable. Avoid this incredibly awful company at all costs.

Caleb and his team are fantastic! I've worked with them on both selling a rental property and…read morebuying our forever home west of the Twin Cities. They bring tons of experience and a straightforward approach that my wife and I really appreciate. Caleb is also very connected in the Minnesota area so anytime we needed an inspector, mortgage contact or home services referrals, he was all over it. Having a real estate relationship like this has been highly valuable.

Caleb is a rockstar and couldn't have asked for a better realtor to help us find our current home…read more Highly recommend!

Our family is having the most unique experience with Dave and Barbara Christensen at KW Realty of…read moreBurnsville. Many past experiences in the family with land development and property transactions, and we are so impressed with their professionalism and genuine caring. They both take their time listening to our concerns. In finding a home for my elderly, but high-energy Mom (83 yo), they took every question and opinion seriously. It has been an experience full of insight and good judgement. In every conversation with Dave, an honest broker, and Barbara, an expert in art and design--we have connection at the heart level. We are building a home, not just a house and they "get it." Very enjoyable experience.

***DO NOT USE GCS TITLE IN EAGAN, MN*** GCS Title is by far the worst title company I have ever…read moredealt with in my 42 years as a Realtor. It's not just the mistakes they made with disbursing funds after closing according to the very clear written instructions they received, but their attempts to initially deny they made a mistake, and then ultimately admitting the mistake when confronted with the indisputable evidence. The final unacceptable insult was the last email from Cindy Bauer where she offered excuses for why they made the mistake -- personnel changes and unfamiliarity with email. SERIOUSLY??? Cindy then said "mistakes happen" and hopefully I will receive grace when I make my next mistake. So instead of saying "we totally blew it, and this is a basic function of a title company, and this mistake should never happen. We are sorry, and we want to make it up to you." NOPE. NADA. Nothing even close. Not even a promise that this would never happen again. I have all the emails related to this entire transaction if anybody wants to see them. Just google "Greg Homesmart Sapphire" to get my contact info.

Kassie out of the Eagan office was great in handling our recent refinance! Everything was completed…read morein a timely matter working around our tight schedule. She even came to our home for an evening closing that was very convenient for us!

Chris Deming of Luger found us a house we love... He got us into it quickly, at a great price and…read moremade sure we were well guided throughout the process of buying our first home. What else can you ask for? I would highly recommend Chris if you are in the market for a Realtor.

Today was the second time I visited the office. George is very polite and has been helpful in…read moreanswering our questions. My boyfriend made an offer on a house yesterday and by today we found out the sellers accepted. We just had to stop by to finalize some paperwork. Basically initialing our acknowledgement that there wasn't a built in microwave in the kitchen which I didn't think was a big deal but maybe it would be for some. George lined up what seems to be a seasoned inspector and a financing guy. Will update this review if anything surprising happens otherwise we're anticipating a closing by mid next month.

Serena in the office was very patient with me on taking forever to sign the lease. She held the…read moreunit I wanted for a long time. I had issues with moving time from San Diego and one problem after another made me delay the move. BUT I am happy with the unit. I do wish the pool was more available. Twice my grandkids came to use it and it was being "cleaned "... or the first time was freezing and they were not impressed at all. Hopefully next summer issues with jacuzzi will be fixed. Happy camper!

I moved in on April 30th to a supposedly "brand-new" apartment, and the problems started…read moreimmediately. The water in my unit smelled strongly of rotten eggs, and I went nearly two weeks without safe, usable water. I was eventually told the water heater could potentially be producing a harmful gas. Instead of actually resolving the problem, I ended up having to move to another unit and move all of my belongings a second time shortly after moving in. Unfortunately, the biggest problem was management. Communication was consistently poor, disorganized, and frustrating. My window screens did not fit, allowing bugs inside. I received 11 separate emails on different days and times saying maintenance would be coming to replace them. Every time, I had to make arrangements for my dog and prepare for someone to enter my apartment. They never showed up. The screens are still not fixed. The same pattern happened throughout the community. There were ongoing issues with icy sidewalks, trash service, dog waste, and general upkeep, while management seemed much more interested in sending emails threatening fines, towing, and fees than actually addressing residents' concerns. Trying to get ahold of someone in the leasing office was often damn near impossible. There is a reason they are still offering two months of free rent after being open for over a year. From my perspective, the turnover and difficulty retaining residents speaks for itself. I chose to get out rather than continue dealing with the same issues. Overall, a nightmare experience. The building may be new, but that doesn't make up for poor management and a complete lack of follow-through. All while paying "LUXURY" pricing. The word luxury even being used to describe this complex is a joke. I would strongly recommend doing your research and talking to actual residents before signing a lease.