I don't go anywhere else to get my taxes done. Jessica is professional and a joy to work with. I…read morereturn year after year and she treats me like a friend. Highly recommend!!!

Phyllis is my go-to person for taxes! Everyone is so great - I've sent friends there too!read more

These guys are such a rip off. They charged me last year $400 for my minor daughters taxes. The…read moreyear before, they just did it for free, and just tacked hers into mine. Bad business

Two years in a row they mis-filed our state taxes. Paid California taxes that we weren't supposed…read moreto and owned Oregon taxes. They did cover our interest but this shouldn't happen with a company of this size.

Been going here to get my taxes done for the last 7 years and they are reliable, accurate and…read moreoverall fantastic and they charge on case by case , which I think is fair.

Highly recommend! The receptionist is so kind and helpful,…read more staff is knowledgable and responsive. This a small, family-owned business is my new go-to for my yearly taxes!

Terrible. A new hire standing outside at 9 am waiting to go in and they aren't even open. My apps…read morescheduled for today Monday because I work Tuesday. I was told 930 on a Monday sign on door says open at 10. Door says closed Tuesday when they sent me a text saying my new apps scheduled on a Tuesday I couldn't do because of work. Wtf. This is the third time I've been canceled rebooked and double booked. The apt also disappears from their app and when I've gone in they say I never had an apt. Don't file here don't trust with your money if they can't even figure out how to book an apt.​ or take care of future employees.

I have been a loyal customer for at least the past 15 years until I had my taxes filed this year…read more I will Not be coming back unless they do right and compensate me for the Terrible mistake/ decision they made on my behalf to receive my refund by Check!! AKA Snail mail!! Even though I gave the front desk lady my bank routing number and account number to direct deposit!!! Now my refund is floating around at some closed airports due to weather with several bills due! All my family and friends that filed 2 weeks after I did already have their refund to enjoy. HUGE MISTAKE to assume that any reasonable tax payer would prefer to delay their refund by weeks and have to make 2 trips to the bank to deposit each refund!! It's common sense!! Very upsetting! I will not do any business in the future with H&R Block. Sorry unfortunately doesn't help any.

I've used this company for 5 years and have been more than satisfied with their services and…read moreprofessionalism

Called and was assured they knew how to do multiple state returns and out of country returns…read more After taxes were all filed and paid, for a letter from one state saying the taxes submitted were wrong and owed $1000 more and the out of country taxes were missing info, took 6 months to finally figure out, on our own and got back 1/5 of what we were told we were getting back. Called and they said whomever did your taxes did not know what they were doing. Called and emailed to see what happened and No reply. Absolutely do not use Bend Tax Service....

Wow! They refused to give me a price on how much tax preparation would be. Then after the fact they…read moreslapped us with an insane bill! The receptionist/secretary was so rude to me I couldn't believe it!!!! They obviously don't care at all about having repeat clients. I wouldn't recommend these unprofessional, rude, bank robbers to anyone!!!!!

From the owner: Tax preparation is our specialtyread more

We have been getting our taxes done here the last 3yrs. Bonnie is great! Filing our taxes is always…read moreswift and easy.

We went there after making a appointment a week in advance and brought along our two witnesses,…read moreonly to find out she was home sick and no one else could do it that day. I understand being Ill however, call and let us know before we get there. We went to UPS and they took care of us. Save yourself time and a headache. UPS has a great notary service.