Terrible Clinic I had a doctors appointment and the wait was over 6months when I go in they tell me…read moremy doctors is sick never sent out an email or notified my my chat then proceeded to say her last day is at the end of the month on top of that the front office lady did not offer to reschedule me. the experience here is awful and they are careless.

I just got referred to physical therapy for hip pain and when they called to schedule me they said…read morethe earliest they could get me in was at the end of August. That is completely unacceptable. This was the same for the Tacoma and Gig Harbor offices as well. So I guess I'm just out of luck or have to deal with the pain until August...

I am super happy with the care here. I see Kris Orlowski, ARNP for primary care (her name was…read moreformerly Chatman) and she is fantastic. My concerns are heard, she's a careful practitioner, and she has taken really good care of me resolving several health issues I had. The staff is super nice and I've never had an easier time getting appointments in this town. It's a very welcoming environment. Also, the care and concern shown for my health here has made me feel the most "seen" I have ever felt as a middle-aged woman seeking medical treatment. By far. I feel like I can't emphasize this enough. It is hard as a woman to get medical treatment providers to take certain health issues seriously and often they just tell you to "lose weight". That has NEVER happened here. And ARNP Orlowski's thoughtful and accurate treatment incidentally helped me lose weight by addressing my health in other ways, haha. But any extra weight wasn't the issue and it hardly ever is. To easily set an appointment, sometimes I do leave a message and I have always received a prompt call back to set the appointment. It's faster than sitting on hold with Multicare and they've never canceled on me - my last PCP (at a Multicare clinic) canceled three appointments in a row, which was why I went looking for a new care provider.

It would help if they returned calls. Think about it, when waiting for important test results, do…read moreyou really want to have to call repeatedly and leave a message only to have someone get back to you weeks later?

I'm a lady in my late 30's that needed a Primary Care Doctor. I don't have any major health issues…read morebut I need the usual, physical, lady parts visit, is-this-mole-ok, can you remove this cyst kind of stuff. I chose Dr. Bright because I liked her name, which is a stupid reason to pick a doctor but researching doctors is hard so there we are. First, she's young- this was the first time I've had a doctor about my age- and it was AWESOME. From my cyst removal to my labs to my physical Dr. Bright was incredibly professional, kind, and just knew her stuff. She's also a great listener. When I say she's a great listener I don't mean "for a doctor" (a miracle in itself) but as a person. If you're looking for a great person to be your doctor who knows her stuff, is kind, and listens to what you need look no further. As for her staff they were all kind, professional, and respectful. I've been in three times so far and encountered 5 different folks that helped with scheduling, medical assistant, etc and they were all great. I especially liked Latanza.

I've had MS since 2018. I was on my 5th neurologist by 2019 and very frustrated. I was referred to…read moreDr. Owen Miller at The Holistic Health Clinic by a friend's relative who worked for Dr. Owen Miller for 12 years. I was under Dr. Owen Miller's excellent care from 2019 until his retirement in 2025. I knew I had to continue care under his daughter, Dr. Julia Miller at THHC. Dr Julia is extremely knowledgeable about holistic medicine and is a good communicator. She has helped me tremendously through holistic medicine and supplements (in-house dispensary) with this chronic debilitating disease. I'm glad I'm under her care and I would highly recommend Dr. Julia and THHC.

i have been calling this clinic since march 8th! and the clinic director julia miller doesnt even…read morehave the common decency to call me back. i started having side effects from the improper pharmaceutical medication i should have not been prescribed for sub clinical hyperthyroidism. in addition the herbal medication directly on the bottle says not to be taken for enlarged thyroid but this "clinic" " director" says i was prescribed correctly?? i tell you i am yelling louder in this review than i would dare have yelled in her office as the office is small enough to throw a penny in either direction and hit an office so if she heard me out there "frustrating" her receptionist she should have crawled out from her desk and came to help. i was kind and respectful in that office to the point that i actually removed myself from in front of the receptionist so that she could concentrate and do her job. furthermore even after knowing that the wrong patient file was printed for me did i walk up, grab it and hold it at ransom until miss julia came and found the time in between her jammed packed schedule to collect it??!! no i didnt because none of this is the receptionist fault and i care more for her job than her own employer!! please remove dr erickson from your patient portal as i should not be getting any messages from her. she left your clinic and i can now see why! i spent 10 minutes with her and the other 3o minutes were with your brand new medical assistant who didnt even know your program software and had to keep asking for help while letting me know it was her first day! unbelievable!!!!!

Dr. Torres is the best Doctor I've ever had. She is warm, very kind and truly cares about my…read morehealth. Unfortunately, she has moved on from the VA where I get my care. I will miss her!!

I saw Dr Torres today as a new patient. For the first time in a very long time I felt like a…read moreprovider took the time to listen to me and address my concerns as a patient. She is kind, professional and up to date with current medical information. I would highly recommend Dr Torres to friends and family.

Although I've been a patient of Dr. Loomis for years, I'm switching providers at the next…read moreopportunity. He seems to have grown more cautious, formulaic, and by the book over the years, and not for the better. In addition, the office seems to have lost whatever customer service edge it formerly had. Example: I got a reminder for an annual checkup, and called in immediately to schedule only to find out the earliest appointment = 5+ weeks out. When I did have to get in sooner recently (due intense out of the blue back spasms), he seemed generally skeptical of my symptoms until I nearly collapsed in his office while attempting to demonstrate my lack of mobility due to my condition. The NA and front desk staff also seem rather nonchalant these days. Thanks for your prior good service, and I hope you pick up your game for the sake of future patients/customers.

I had a great experience here. I needed a check up, and they're one of the only family practices in…read morenorth Tacoma that accepts my insurance. The building is in the proctor neighborhood and the waiting room is very quaint and old school. No TVs or loud music, but a little bookcase full of books (including kids) and a play table for toddlers. Everyone was nice. We didn't wait more than 15 minutes before being brought back to a room. Dr. Loomis was patient, professional and relaxed. I felt like he was taking his time and actually listening to me. He made a few appropriate, helpful recommendations for my health and had good bedside manner. That's all I can ask for. Oh and they offer pelvic exams and Pap tests in office, so I can bundle my next check ups. Super convenient!

Promptness Courteous…read moreStaff Accurate Diagnosis Bedside Manner Spends Time with Me

All the staff and Dr. Meyer have been wonderful to me. Dr. Meyer spent extra time with me when I…read morewas having a crisis and has been wonderful in helping me even when I'm not able to come in via video appointments. As someone going through the end perimenoapause and I didn't even know it, I'm happy to have found her. I only wish it had been sooner.

This clinic was once great, but has had some serious issues for the last year. Horrible…read morecommunication and professionalism. I would recommend a different DPC, or just a regular doctor. You will not find a "relaxing" experience here.

Dr. Kramp is possibly the best doctor in the world. He is so much fun to visit with, however, he's…read morebusy! A busy bee! He also "keeps bees".. and is interesting and extremely intelligent. A+++. You just can't do better!

Best Doctor ever. He listens, cares, and is a fantastic partner in your health care journey. I…read morefeel so lucky to have Dr. Kramp as my doctor. He has thorough knowledge in his field.

Patient, attentive, personable, deeply caring. One in a million. Always makes time for my questions.read more