This review is mainly for Vincent Rossi, of the Bennet team. My husband and I began our house search in January of this year using his VA loan. We started out by contacting a handful of other realtors who came highly recommended on yelp and by word of mouth. Most of the flat out refused to work with us while others made us feel like we were the last priority. That is until by chance, we were looking at an open house in Concord and bumped into Nancy Bennet, who was very knowledgable about both the market as well as specializing in VA loans. Although, she couldn't work for us directly she assigned us to one of her best protégées, Vincent Rossi.
Vincent worked with us tirelessly, for months, trying to help us find a home that both met ours and the VA's requirements. He was always very professional, easy to get a hold of, in fact, most of our communication was through texts. Whenever my husband was too busy to meet during the work week, Vincent would offer to pick me up at a nearby Bart station (depending on the area we were looking) about once or twice a week. He never lost hope for us and despite all the pitfalls we were having by our offers being rejected, one after the other, he likewise, never allowed us to loose hope either. He told me from day one, no matter how long it takes, he wouldn't give up on us. Unlike, most realtors who try to get you into a home fast, he took his time and really tried to make sure the house was a good fit and wouldn't let us settle for something he didn't deem good enough.
This guy, is outstanding at writing clean and to the point offers. He has mad negotiation skills but above everything else, he has a rare quality in today's world, he TRULY cares about his clients, even past the point of sale. He's definitely earned both my husbands and my trust and we have come to view him as a friend also. After recently helping us purchase our current home (after 17 offers!) we ended up having a few undisclosed set backs, which he was there to show us an overwhelming amount of support, advice and guidance for. He had no obligation to go above and beyond but he did, because, like myself who also see's clients, he feels a sense of obligation to ensure his clients are happy and to lend a hand if needed. He considers that every situation and circumstance is different and that while you are definitely in business to make money, he tries to relate others frustration, really listens and displays a lot of patience on what sometimes can be a painstakingly, long and stressful journey, working late hours and having little time off. He feels invested in his clients and in the end wants them to be happy and to feel like he did everything he possibly can to help out at the end of the day.
Vincent, we are truly thankful and grateful to have met you and had the privilege of working with you. You are definitely a great friend also, and thanks to the entire Bennet Team and Nancy, they truly are some of the best and they are certainly fortunate to have this guy on their team! If you are someone with a VA loan or having difficulty finding an agent to trust, look no further!! read more