My nails are always done so well. I feel awful because I left in a rush without tipping so I'll be going back soon to do that!

Esther is the owner and has upgraded this nail salon since taking it over. The workers are friendly and do a great job. So much better than the last owner who was rude to me and I never came back. It's is so nice now to be able to go there. read more

This place and service has been awful since the new management. My sister and I used to go here regularly with last management. I really only go to this place if I need my nails done spontaneously. They rush, they are careless and the atmosphere is awkward. I have the ring of fire on every nail because they are careless. Gel or dip doesn't last even two weeks, save your time and money. read more

I went to this salon with the hopes of an acrylic refill. I didn't have an appointment and waited maybe 15 minutes which wasn't bad and they seemed low on staff given the holiday week. The technician was nice and was confused by my nails. She said she didn't have the color I had and explained that was fine and told her the number of the color I wanted. I had a nail that was lifting and desperately wanted the refill more than anything. She started to prep my nails and did the refill over my color (this was weird). Once it came to color time, she took me to the wall and told her the color number again and then she chose a nude color. We went back to the station and thought she was going to try and blend the nude part of my nail with the green color that was clearly still visible from when I came in. The fill was good, but that was pretty much it. When I went to pay, the manager told her that the card reader was not working. I think that should have been said before when I initially inquired about what I needed. So, I left my credit card and quickly went to the bank for cash. I should have never paid for this, but I just wanted to to go. I use to come here back in the day and sad to say it's gone way down hill. read more

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Well people nice owner fixed thumb now my other thumb fell off and index finger and she told me if all falls off it's. Product problem well not gonna go back there I talked to many people and my nails shouldn't of broke off so soon I drive for a living and didn't wack them or anything so going to say bye and find somewhere else read more

Nails2000nspa - Nails - Nail Salons Near Me - Framingham, Massachusetts

Went today for a manicure and pedicure. I got two different people doing each service. The woman who did my pedicure cut me while clipping my cuticles and wasn't able to stop the bleeding with pressure... so she resorted to using nail glue. I let her do it just to see how far this would go. As soon as I got home I of course removed it and washed the cut thoroughly. My toe was already starting to swell and turn red from the trapped blood, bacteria, etc. As for my hands. I have naturally thin and narrow nail beds. With thick and strong nails. I went in with virgin nails after not being at the salon for a while deliberately in order to give my nails a break and let them heal from past dip powders.... I honestly don't even know how she managed to cake the dip on so thick that my nails looked like strange blobs at the ends of my fingers. I spent about 20 minutes in the parking lot with my nail file reshaping them and make them look half decent. These photos are after I "fixed it". SMH. read more

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I would never go back to this shop ever again. They pushed my to nail cuticles back too far. So far they bled. When she cut my nails she cut them way too short and not to the nature nail formation so as they grew back they hurt. They also wanted to hurry me out so did manicure in the pedicure chair. Awful experienc. Then they raised the prices. when I complained there was no apology. I was expected to pay for this. There are so many nail places around that are happy for I will never come back to that shop again. They pushed my toe cuticles too far back and cut nails way too short. Causing pain. And they didn't paint my nails completely with the blue polish. Sent review and didn't even get an apology. There are so many nail places around that are thrilled for business. This should have been relaxing not painful read more

New management: dishonest and disrespectful. Kathy used to do pedicure for my elderly mom and she was super professional and experienced for treating a person with difficult toenails. Unfortunately, I didn't know she was not there any longer and when I called to.book.an appointment with her, they didn't say that. We arrived early, were made to wait and after 15 mins, some young lady came to tell us that Kathy "had moved". Why did they not say that from the beginning ? We left. Being lied to is not an option. read more

They are excellent in all areas. Whether you have dip, acrylic, shellac or natural nails. They are outstanding. I have never left unhappy. They're customer service is excellent. Pricing is great. The salon is extremely clean and safe. I have been everywhere. This is my nail salon for pedicures and manicures. Each employee is excellent read more

This used to be a great place to get your nails done and waxing done. However they have gotten "too big to quick ". I went in without an appointment and was told it would be 30 minutes for a pedicure. I waited. When I was called over. I gave them the color. The woman came over and began working on me. I was done before the woman next to me who had been getting a pedicure 25 minutes before me. The polish on my toes did not even cover my toes. After 2 weeks my toes are now turning yellow. I am very disappointed. read more

This establishment is under new management and they are making every effort to be successful. They did a fabulous job on my manicure and pedicure and the prices were very reasonable. The staff was pleasant. Would definitely recommend Nails 2000 read more

They did an amazing dip and pedicure for me and it was a very nice experience overall read more

Nails2000nspa - Three weeks ago! - Nail Salons Near Me - Framingham, Massachusetts

After going for over a year I called for an appt, went in for it but it was too busy, called back in an hour and they were still too busy. Went back the next day with my daughter and her friend for our appt and didn't feel comfortable at all that we were an inconvenience. Haven't been back in a few months now. Sadly I now understand where the other reviews are coming from. read more

Seeing the reviews I really didn't want to come here,. I came in with a wedding party and the bride knew there was space here for us to get done quickly and close to the same time. I went first and the woman who started on my toes asked me if I wanted gel- which I didn't. After that she straight up stopped speaking to me. She passed over each of my nails for 2 seconds with the lightest filing possible- leaving all of my nails uneven. She left me to dry at the table, and never even looked at me again. When my nails were dry I got up and I waited upfront for 15 minutes before I was able to get another person to let me pay. My nails were uneven, streaky, and chipping before the end of the drive home. read more

Some of them have no manners. The guy that works there and the owner a female are both very rude.. don't greet you. Been here 3 times thinking each time would be different times and I noticed they treat you different if your "colored" read more

no. I went in asking for gel nails (NOT gel polish, gel nail extensions.) I got acrylic power. he didn't ask how I wanted my nails and when I told him after he just started making his own choices about my hands, he still didn't listen. I told them I'd like to do my own polish at home, but they still literally MADE me get clear gel topcoat on top of my acrylic.. there are hairs stuck in them, they weren't cured all the way, they weren't cleansed afterwards, my cuticles are ALL bleeding and my nails are pointing all different directions, are all different lengths, and there are air bubbles in the acrylic. $40 later (which is the cost for GEL TIPS) I have officially had the worst experience ever. no talking, except to other coworkers in another language intermittently. read more

Nails2000nspa - Nail Salons Near Me - Framingham, Massachusetts

This has been my 3rd time or so this year that I have been here and was happy with my past experiences, quality of work, and price point.... Except this visit has gone wrong. For background info, I typically do regular pedi and gel mani for a trip so I'm already accustomed to nails in general. I have also done been an avid wearer of dip powder and acrylics. Today's visit was on a Monday- Presidents' Day vs my typical Weekend visit where I noticed this nail tech was sloppy and almost uninterested in her work.. her and the older lady criticized my tattoo in their Vietnamese language, continued to LAUGH at me and then lied to my face complimenting my plain hoodie. WHY WOULD YOU INSULT A PAYING CUSTOMER?! I AM NEVER RETURNING! What a crappy thing to do to someone paying you for a service and that you are still in their presence. That alone is so petty snd unprofessional. Do not waste your time. She also cut my big toe when clipping an ingrown nail... I have cut on cuticle but accident in past experiences but the tech usually apologizes to client and applies pressure to avoid bleeding. Not this tech! She also barely used her hands for massage, basically fingertips like she did not want to touch you. (At least 25% of the pedi experience is the leg and foot massage) I also noticed they had poured a brown into a dark gray polish that I had picked out. A couple fingers in while on the first coat, I changed bc I didn't want brown. I then opted for a black. Seriously, why are you mixing colors?! No wonder the bottles don't match the floor sample swatches! She also upcharged me by $4 extra UNANNOUNCED after I went to check out. I especially know since my check out ticket only said $60! She also tried to deny ApplePay when they are literal signs at the counter showing both GooglePay and ApplePay. Sketchy....!!!!! DO NOT GO HERE.... I'd give negative stars if possible. read more

I got a gel manicure here with a friend last Tuesday (today is now Monday). After four days, both me and my friends nails had chipped, even though gel is supposed to last for at least two weeks. I've been getting my nails done since I was about 7 years old and gel since about 5 years ago. I know what a quality gel manicure is supposed to look like/how long it should last. I chose a color from a brand that I've used several times in the past and have never had this problem. Not to mention the woman who did my nails was not friendly at all and rolled her eyes/basically fell asleep while doing my nails. My manicure was mediocre at best (not very smooth and could still see through the bright color I chose.) Anyway...my friend and I went back to get our chipped nails fixed. Not only were they extremely rude about fixing them, the man who fixed them tried to "fix" our other nails-which were perfectly fine- by painting just the tips, leaving a strip of raised nail polish on the end. My chipped nail looked better, but now I have three more ruined nails. I literally could have done a better job myself. I went back the next day to get my money back, as I didn't think it was fair to pay for a manicure that was not only bad to begin with, but got worse when they tried to fix it. They were very rude and unkind when I asked for my money back and offered to fix it again. When I said no, they insisted that they had to remove the manicure in order for me to get my money back. They were talking to each other saying there was nothing wrong with my nails as if the evidence wasn't clearly in front of them. Long story short, I rate their customer service as a zero. I gave them 1 star as they did in fact give me my money back upon removing the manicure. If they had apologized and been more understanding of why I was upset, I would not be writing this review. read more

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I used to go here all of the time and they were pretty decent. Never were they friendly but they are so close to my house most nail salons employees are unfriendly . So I tolerated their attitudes Sadly they aren't just unfriendly their manicures terrible. Their sets don't stay on.. the filing is careless. Some fingers are round some are pointy. It's like they just don't care anymore. I've stopped by from time to time to see if they have gotten better. Nope just rudeness. I'm a really good tipper and very nice but I guess you just don't need the business. read more

I went in with really messed up nails and the guy that was working did a really great job! I work with dogs and he fixed my nails perfectly 10/10 read more

Nails2000nspa - Nail Salons Near Me - Framingham, Massachusetts

Do not go here! Bad service. Bad attitudes. Lousy nails. No customer service skills. Rip off! Go to C&D nails in Natick. See Cindy or any one of her family members. THE BEST in Metro West. Trust me. read more

Small place, in the Natick Mall. Reeks of acrylic, poor service and bad attitude. Go elsehwere. read more

Here I am 4 days later with my gel manicure peeling off! Mad because it's a little more expensive than other places . It's a nice place but I wouldn't pay 30 for a gel mani there again. read more

Nails2000nspa - Nail Salons Near Me - Framingham, Massachusetts

I've been going to Nails 2000 for over 10 years. My mom discovered it and suggested I try it out. I've brought 4-5 friends in with me over the years, and all have continued to go there. I moved to South Boston, gave a few salons a try, and decided that every two weeks, if I was going to get a mani/pedi & waxing, I was making the trip to Nails 2000 that was 4 years ago. As long as I live in the Metrowest and/or Boston area. I'll continue to go to Nails 2000. Helen is my fave for appointments, but I never walk out if she's not available for a walk-in appointment with me. The skill & service level of everyone is so great, that it doesn't matter. Although, if you're a regular walking in, they'll make their best effort to match your needs. Oh and it's clean. Like wicked clean. PS the address for the natick mall is 1245 worcester road/street not 419. read more

what i think of this shit show of a nail salon there running is horrible one they are very much rude and disgusting i went to get my feet done a week ago and now i have fungus on my big toe and i my nail is falling off that's her unacceptable and disgusting and when they were done with my toes they just passed the instruments they were using for me to another person so disgusting and very ughhhh against all of the HIPA codes they need to do something about this or there gonna get shut the fuck down. read more

I just found this spot last week, and Susan gave me hands down the best manicure I've ever received. I have an acrylic base (no tips) and gel, so that when the gel is removed it doesn't damage my nail over and over again. But this can be tricky to remove the polish, file down the nail and reapply the gel. Even though they were almost closing, Susan didn't rush through it - she took extra time to give me the most perfect manicure! I can't stop staring at my nails. Amazing hidden spot!! read more

Eh. Came here by accident bc i thought it was nail 200 in Westboro (which is awesome btw). Not impressed here, staff was kind of unprofessional. About 5 staff members eating in the customer areas. Kinda abrupt and short in communication. I got a pedi and it was EH. The girl was too light and weak on the touch. Felt kinda half-a$$. When i was done, she just kinda walked away and left me to figure out how to turn on their drying machine and scramble around for my stuff. Not horrible, but definitely not the best like they advertise! read more

I just moved to the area and was searching for a good CLEAN nail salon where I could get waxing and gel mani/pedis done in the same location. I happened to find this place in my extensive Internet search and stopped in for an eyebrow wax since it was close to home. I was impressed upon walking in. I was greeted right away and noticed how clean it was. Someone escorted me to the waxing room and started right away. Although she talked on her cell phone the whole time (rude) she took her time and did a great job. I was pleased with the results. Eyebrows were even and she even trimmed the whole brow (which I usually have to ask them to do). This morning I stopped in again for a gel mani/pedi and was again greeted right away, picked my colors (huge selection of OPI and Essie gels) and sat down. Fu did both of my services today and was so professional, polite and thorough. The tools were being pulled out of disinfectant and he took the time to ask what I wanted. Again, I'm impressed at how great my mani and pedi look and it is the best mani/pedi I've had in a long time. I will definitely be going back and asking for him! read more

Upon looking at our nails, you might say that they look great...which is true. The nails look decent (hence the 2 stars instead of 1) but are certainly not worth the price we paid. We had made our appointments for 2pm earlier in the day but were not sat until 2:30. This was extremely disappointing as we had plans at 3:30 and did not want the process to be rushed. And we didn't even get sat together - which is the whole point of going to the nail salon with a friend! My friend got an acrylic fill which is listed on the website as costing $20 but instead ended up being $45!! They claimed it was because of her choice of gel polish which they say is an extra $15, but I can do math and that still doesn't add up to $45... I got an acrylic full set with a coffin shape. My experience was extremely rushed as the technician claimed "don't worry, I will catch you up to your friend" (who was sat 15 minutes before I was). She ended up cutting 2 of my fingers while filing which I certainly hope don't get infected. My nails ended up just being square shaped and are not straight. The website says that my set was supposed to cost $35 but ended up being $50 because I got gel nail polish..which is an extremely high price for that service. I've paid $40 for a fill with a design that included a COLOR CHANGING FLAME DESIGN ON EVERY NAIL at another place and have learned my lesson...don't ever change a nail salon based on convenience!!! Very unsatisfied and will be contacting the owner to get my money back. From the other reviews I read, this seems to be a common problem, if only we had read the reviews before giving this place a chance we would have never gone... read more

I am a bartender so never get my nails done because it's a waste and they just chip. My friend was in from Florida and wanted Mani's so she set up our appointments. Took us right on time and although the lady who did mine basically mumbled and nodded towards what she wanted me to do and checked on her phone in her drawer multiple times I'm still giving 4 stars because it's been a week and my nails still haven't chipped and look great! My friend was happy with hers as well. We had gel manicures and I will be going back. read more

I went here for several years. They were always in such a hurry. My nails usually came out nice, but when they didn't, like one a tip fell off or I had someone that did a lousy job they always charged to fix it. I spent over $50 every other week, sometimes more when I got a pedicure. I thought if they wanted to keep me that they'd fix a broken tip every now and then. Plus, to top it off, I got toenail fungus from there. The sanitation was not good. Stay away! read more

I really like this place. My usual order is the French manicure and it is a bit pricey, but the lady who did my nails was very informative! I used to think I have bad nails, but she told me that I have great nails and didn't understand why I want fake nails. When I explained that they get fragile as they grow longer, she recommends gel. I still wanted the French manicure. She complied, but next time, I think I will take her recommendation. I didn't wait too long. It's any wonder they have several awards all over the place! They earned their bragging rights! The environment is beautiful and cozy. They also have 2 flat TV mounted near the ceiling. It's nice to sit back and relax while you're getting your nails done. read more

The woman and technician that sits in the front left hand side is incredibly rude, has no etiquette and or pleasant. customer service skills ! After denying me a full manicure because she was too busy, even though I explained I was there for just that, along with a pedicure when I first arrived with my children - mind you the salon was empty- with only ONE customer... I left and got my hair done, after having my hair rinsed after a color, I ran my hands through my hair and my nails immediately lifted. She accused me of picking my nails. It's important to share that The gentleman who catered to my situation immediately asked if here was clear base coats added to my nail surface before the application. She continued sharing it's the first time this Has ever happened. I doubt it - it's an almost 3 star rated location- after doing my research friends shared similar story about such awful customer service. Stop wasting people's time and selling garbage product for services. A mother of six doesn't have the time or day to chip away at a new manicure. I was happy to pay the difference for a full manicure - especially with the gel lifting. I basically told them to kick rocks and insisted I get my money back. No way to treat any customer ! read more

I've been going here for pedicures for a few years now, and I really love it. I had to go for a few walk-in appointments before I found someone that I want to do my feet regularly, but once I found her, I have and will continue to go here. It's clean, comfortable, and I can always get a same day appointment. Highly recommend! read more

I have come to Nails 2000 several times because my friends come here. Every time I go I have a bad experience. I had a younger girl do my nails and she seemed like she was annoyed and just didn't care. If I pay $30 for a manicure, I expect it to be better. She just had a bad attitude and put little care and effort into this. read more

Nails2000nspa - Nail Salons Near Me - Framingham, Massachusetts

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I'm so sad to say this, but nails 2000 has declined greatly. I used to go every few weeks for a gel manicure, but the quality has gone down greatly. Texts/calls are more important than customer service. I had picked a nice aqua color for summer and immediately when I got into my car I noticed discoloration (brown) and air bubbles. This is the second time this has happened. I'm saddened to write such a bad review. They do a good job with waxing eyebrows, but managed to poke me in the eye twice. read more

First time doing acrylics here and I will be coming back! I showed Michelle a picture of the nails I wanted and she got the color and shape just right. The workers are friendly, despite some reviews on here saying that they are rude or don't talk at all. The salon itself is great and clean too! read more

Nails2000nspa - Nail Salons Near Me - Framingham, Massachusetts

Just discovered this place despite having lived in the area for the last few years. They did a really great job - thorough, clean and attentive! The place apparently was recently renovated and looks great - clean and modern! I was very happy with my visit and will make this my new regular nail spot! read more

I am 67 and decided to start getting ( my first) manicures and pedicures. On Friday, I went into Nails 2000 and received both. It was such a pampering experience, I was planning to make it a regular stop. By Saturday afternoon, the nail polish was peeling off. I called the salon and spoke with Michelle who was not pleasant. She gave me a song and a dance. The language barrier was also a problem. All in all, the almost $40 that I paid for the mani and pedi went down the drain along with the $10 tip that I had given the girl. That's a lot of money to not stand behind your product. I am certainly NEVER going back there, ever again. read more

How can I describe this place? Inconsistent is the only word that comes to mind. I have been here numerous times for pedis, and gel manis, and I have had some decent experiences there but this last one really left a bad taste in my mouth. I went in on a busy Saturday after with my friend's 12 year old daughter for some girl time. I wanted a gel mani and pedi, she wanted a polish change. We took our time picking out our colors. They do have a great selection. Then we waited for a while. One employee asked me if I wanted to soak my feet for a little while. I hopped into the chair and soaked. About 10 min later a man came over and didn't even say one word to me. He immediately took my old polish off and then began digging into the side of my big toenail with cuticle clippers. OUCH!! He filed and scrubbed all the while looking around at everything but what he was doing. The only time he spoke was to ask me for the nail color. He got the dark polish everywhere. Slapping me on the legs with closed fists as an attempt at a massage move. Great! Thanks, good thing I had just received 4 stitches in my leg outside of the "pedicure safe" area Maybe if he slowed down a little bit it wouldn't have been so painful. Then they took my friend, they made her wait so long she was almost asleep in the waiting area! They rushed through her polish change and she was done in 10 minutes. When he did my mani he didn't speak to me at all. All the while again, eyes darting around at everything in the room but what he was doing. He didn't let my nails cure the whole time he was rushing so fast. At the end it looked nice but it is 3 days later and it's already chipping. Lastly,at the end of the mani I asked if I was good to put my socks on. "Yeah yeah" he said. No sir...the correct answer was no. Pedi destroyed. My exact thoughts when leaving were "that was the fastest 'I don't give a fuck pedicure I've ever had!'" So if you would also like an awkward ridiculously rushed "give me my money and get out " mani or pedi, this is your place! read more

Nails2000nspa - 3 days post gel mani and already chipping! - Nail Salons Near Me - Framingham, Massachusetts