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Manicure
Manicure and pedicure
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I usually don't leave negative reviews, but unfortunately I'm pretty unhappy with how my gel pedicure turned out, especially for the price I paid. I asked for French tips, and the white tips ended up being very uneven and much, much thicker than I expected for toenails. On my smaller toes the white tip is tacking up more than half of the toenail which looks sloppy. By the time I really noticed how thick they were, the gel polish had already been applied. I assumed he was going to clean up the white / make it thinner before everything was finished, but that didn't happen. Aside from the polish itself,I had no issues with the overall experience. I just wish more attention had been paid to the actual French tip application. I personally would not recommend getting a pedicure here, this is the worst french tip i have ever gotten.. My three female roommates have also agreed this is not a good job...
-5 stars, they only care about how much money they can take from you not how well of service the can provide. I wanted square some how I got a beetle shape with tons of texture I have given this place many chances but the last time was it for me. I have *had long natural nails and communicated to the tech I'd like to keep my length light file NO clippers AND SHE CLIPPED them all off as I slightly turn my head to say something to my friend, proceeding to tell me to buy extensions. Omg I couldn't believe it. Then she is gluing on the extensions used for acrylic mind you I just wanted builder gel on my long natural healthy nails I let. The more she continues the more she's doing the opposite of what I the paying customer wants. So the front desk lady comes up and yells at me saying "you're too complicated". So I pay the dues tip and got to Ocean Nails & Spa and they fixed me right up. Save your money and go else where!
Katie was so sweet and accommodating!! She was detailed from beginning to end. Thank you Katie for a great experience!!!
While yes, Lee is amazing, I was charged $20 extra. I asked for a stiletto shape with black French tip. He then noticed a very large bruise under my thumb nail, and asked politely to do an artsy design. I said yes, not thinking it would cost extra. I thought he wanted to do it because maybe he thought I was embarrassed by the bruise. (I slammed my hand in my car door some months ago ). So he painted some ghosts on that finger. On my right thumb the paint didn't cure all the way and I didn't know until I was at a tattoo appointment. On my left thumb, I'm not even sure why the eyes on one of the ghosts looks so deformed. Two of my finger nails look crooked on my left hand as well. I'll post a picture. Lee was very sweet when talking to me but I feel like he was rushing through it as he had another client waiting. I'm so very disappointed about the outcome and I know for a fact that two of my fingers are naturally NOT crooked. The music was a bit too loud as well. I don't think I will be returning to @nails which is a bummer because I enjoy the people there.
This is probably my 3rd time coming to @ Nails. I really liked their new booking system. It turned out to be meaningless. I have a 30 minute rule. If I make an appointment and wait over 30 minutes then I just leave. No scene. I simply walk out. I started to do that at around the 20 minute mark after I watched someone come in after me and be seen before me. The front desk woman chased after me and basically apologized and begged me to come back. I acquiesced after she said she could still get me about by 5:30 pm (original appointment length). The pedicure was going fine. Then a woman came to start my manicure and almost immediately cuts my skin under my nail. She apologized but I could tell she was nervous after that. She squirted cuticle softener everywhere. Finally she asked to switch with the lady doing my pedicure. Now the lady doing my manicure cuts me and draws BLOOD. At this point, I'm fed up so I told the manicure lady to just stop. I've honestly never experienced someone cutting me and then another person cutting me too. And then saying oh you have a lot of skin. Wtf?! The front desk woman came over and said I didn't have to pay, apologized and ran off. Honestly I would never come back here based on the lack of regard for appointment times. The one positive thing is they do offer a really nice set of beverages while you sit.
At the spur of the moment I decided to get a manicure today at @Nails. I was considering upgrading to the paraffin deluxe manicure. But unfortunately I did not know I needed to mention it when I came in. I made an appointment on the website. Which is a nice feature. Their website is quite good. I was able to get an appointment scheduled for half an hour later. I haven't had my nails done in a while (as seen below in the before picture). It was a quick and manicure with regular nail polish. (I don't bother with gel polish or nail extensions and I am hard on my hands and I have yet to find a salon where the nails/gel polish last for more than 3-5 days). The technician was fast and my cuticles and nails were trimmed and painted (no topcoat) within 20 minutes. I sat at the drying station for about 5 or so minutes before the tech came over to put on a top coat. I was told to sit there for 5-10 minutes to dry. I waited a bit longer, 15-20 minutes. I was not rushed by any means. I noticed there was over paint on the sides of a few of my nails. The generously applied topcoat started to have some odd wrinkling. I'm guessing that it was because the polish underneath was not completely dry. I will have to try here again now that I understand their services a bit better 1. I didn't know that you have to check in on the tablet when you come in. 2. You have to ask for any upgrades to your service (it's a nice no pressure environment). 3. Bring cash to save on your services. (They have an upcharge for using credit cards)
I rarely leave negative reviews, but I am extremely disappointed with my recent visit. First, I want to acknowledge that the technician who did my pedicure did a wonderful job. My toes look great, and I was very happy with that service. I only wish the same level of care had gone into my manicure. Before my manicure began, I explained that I was leaving for vacation the next day and that this manicure was especially important to me because I am expecting to get engaged during the trip. I wanted my hands to look their best, which is why I chose to spend the money on professional services. Unfortunately, my manicure felt rushed from start to finish. Very little cuticle work was done, despite that being one of the main reasons I wanted a manicure. My nails were filed quickly, and the shapes do not feel consistent from finger to finger. I also noticed bubbles in the polish and areas along the sides and tips of the nails that appeared to be missed. What is most upsetting is that I left feeling worse about my hands than when I arrived. I spent approximately $150 on these services and expected much more attention to detail, especially given that I communicated how important this appointment was to me. I am genuinely sad writing this review because I was excited for this appointment and wanted it to be a special part of preparing for my trip. While I was very happy with the pedicure, I cannot recommend this salon for an important manicure based on my experience.
This place is amazing, I had Philip do my nails and he did them exactly how I wanted them I showed him a picture and he executed them perfectly. The staff was amazing and they even had some champagne to sip on and it was so relaxing. Definitely will be back, thank you Philip!!
1 month ago
2 months ago
20 days ago
1 month ago
I usually don't leave negative reviews, but unfortunately I'm pretty unhappy with how my gel pedicure turned out, especially for the price I paid. I asked for French tips, and the white tips ended up being very uneven and much, much thicker than I expected for toenails. On my smaller toes the white tip is tacking up more than half of the toenail which looks sloppy. By the time I really noticed how thick they were, the gel polish had already been applied. I assumed he was going to clean up the white / make it thinner before everything was finished, but that didn't happen. Aside from the polish itself,I had no issues with the overall experience. I just wish more attention had been paid to the actual French tip application. I personally would not recommend getting a pedicure here, this is the worst french tip i have ever gotten.. My three female roommates have also agreed this is not a good job... read more
5 months ago
-5 stars, they only care about how much money they can take from you not how well of service the can provide. I wanted square some how I got a beetle shape with tons of texture I have given this place many chances but the last time was it for me. I have *had long natural nails and communicated to the tech I'd like to keep my length light file NO clippers AND SHE CLIPPED them all off as I slightly turn my head to say something to my friend, proceeding to tell me to buy extensions. Omg I couldn't believe it. Then she is gluing on the extensions used for acrylic mind you I just wanted builder gel on my long natural healthy nails I let. The more she continues the more she's doing the opposite of what I the paying customer wants. So the front desk lady comes up and yells at me saying "you're too complicated". So I pay the dues tip and got to Ocean Nails & Spa and they fixed me right up. Save your money and go else where! read more
3 days ago
28 days ago
Katie was so sweet and accommodating!! She was detailed from beginning to end. Thank you Katie for a great experience!!! read more
1 day ago
While yes, Lee is amazing, I was charged $20 extra. I asked for a stiletto shape with black French tip. He then noticed a very large bruise under my thumb nail, and asked politely to do an artsy design. I said yes, not thinking it would cost extra. I thought he wanted to do it because maybe he thought I was embarrassed by the bruise. (I slammed my hand in my car door some months ago ). So he painted some ghosts on that finger. On my right thumb the paint didn't cure all the way and I didn't know until I was at a tattoo appointment. On my left thumb, I'm not even sure why the eyes on one of the ghosts looks so deformed. Two of my finger nails look crooked on my left hand as well. I'll post a picture. Lee was very sweet when talking to me but I feel like he was rushing through it as he had another client waiting. I'm so very disappointed about the outcome and I know for a fact that two of my fingers are naturally NOT crooked. The music was a bit too loud as well. I don't think I will be returning to @nails which is a bummer because I enjoy the people there. read more
5 months ago
This is probably my 3rd time coming to @ Nails. I really liked their new booking system. It turned out to be meaningless. I have a 30 minute rule. If I make an appointment and wait over 30 minutes then I just leave. No scene. I simply walk out. I started to do that at around the 20 minute mark after I watched someone come in after me and be seen before me. The front desk woman chased after me and basically apologized and begged me to come back. I acquiesced after she said she could still get me about by 5:30 pm (original appointment length). The pedicure was going fine. Then a woman came to start my manicure and almost immediately cuts my skin under my nail. She apologized but I could tell she was nervous after that. She squirted cuticle softener everywhere. Finally she asked to switch with the lady doing my pedicure. Now the lady doing my manicure cuts me and draws BLOOD. At this point, I'm fed up so I told the manicure lady to just stop. I've honestly never experienced someone cutting me and then another person cutting me too. And then saying oh you have a lot of skin. Wtf?! The front desk woman came over and said I didn't have to pay, apologized and ran off. Honestly I would never come back here based on the lack of regard for appointment times. The one positive thing is they do offer a really nice set of beverages while you sit. read more
25 days ago
19 days ago
5 days ago
8 months ago
At the spur of the moment I decided to get a manicure today at @Nails. I was considering upgrading to the paraffin deluxe manicure. But unfortunately I did not know I needed to mention it when I came in. I made an appointment on the website. Which is a nice feature. Their website is quite good. I was able to get an appointment scheduled for half an hour later. I haven't had my nails done in a while (as seen below in the before picture). It was a quick and manicure with regular nail polish. (I don't bother with gel polish or nail extensions and I am hard on my hands and I have yet to find a salon where the nails/gel polish last for more than 3-5 days). The technician was fast and my cuticles and nails were trimmed and painted (no topcoat) within 20 minutes. I sat at the drying station for about 5 or so minutes before the tech came over to put on a top coat. I was told to sit there for 5-10 minutes to dry. I waited a bit longer, 15-20 minutes. I was not rushed by any means. I noticed there was over paint on the sides of a few of my nails. The generously applied topcoat started to have some odd wrinkling. I'm guessing that it was because the polish underneath was not completely dry. I will have to try here again now that I understand their services a bit better 1. I didn't know that you have to check in on the tablet when you come in. 2. You have to ask for any upgrades to your service (it's a nice no pressure environment). 3. Bring cash to save on your services. (They have an upcharge for using credit cards) read more
4 months ago
I rarely leave negative reviews, but I am extremely disappointed with my recent visit. First, I want to acknowledge that the technician who did my pedicure did a wonderful job. My toes look great, and I was very happy with that service. I only wish the same level of care had gone into my manicure. Before my manicure began, I explained that I was leaving for vacation the next day and that this manicure was especially important to me because I am expecting to get engaged during the trip. I wanted my hands to look their best, which is why I chose to spend the money on professional services. Unfortunately, my manicure felt rushed from start to finish. Very little cuticle work was done, despite that being one of the main reasons I wanted a manicure. My nails were filed quickly, and the shapes do not feel consistent from finger to finger. I also noticed bubbles in the polish and areas along the sides and tips of the nails that appeared to be missed. What is most upsetting is that I left feeling worse about my hands than when I arrived. I spent approximately $150 on these services and expected much more attention to detail, especially given that I communicated how important this appointment was to me. I am genuinely sad writing this review because I was excited for this appointment and wanted it to be a special part of preparing for my trip. While I was very happy with the pedicure, I cannot recommend this salon for an important manicure based on my experience. read more
2 months ago
2 months ago
Got a full set, Kent did my nails. He was too rough when filing etc. I bled twice in areas shown in picture. They feel like paper cuts and are sensitive to touch . I will not return. read more
4 months ago
This place is amazing, I had Philip do my nails and he did them exactly how I wanted them I showed him a picture and he executed them perfectly. The staff was amazing and they even had some champagne to sip on and it was so relaxing. Definitely will be back, thank you Philip!! read more
2 months ago
2 months ago
3 months ago
3 months ago
3 months ago
Leo at @ nails on Froom Ranch Way gave me a top-notch spa pedicure that left my feet feeling rejuvenated. The attention to detail and great polish color selection make this salon a must-visit for anyone in San Luis Obispo. read more
1 month ago
5 months ago
I had a really disappointing experience here. I paid for a deluxe pedicure that lasted only about 25 minutes, which already felt rushed. The quality of the service reflected that--my technician did a poor job, and I even had to ask her to go back and clean up my cuticles. I also got a full set of nails, and that turned out just as frustrating. I was asked what length I wanted, and after getting one hand right, the technician cut the other hand significantly shorter. Instead of fixing it properly, he ended up shortening all of my nails to "match," leaving them much shorter than I asked for. The design I requested only partially resembles what I showedit looks incomplete and nothing like what I had hoped for. To make matters worse, I came in planning to use a gift card. By the time I was done, the manager had already left, and I was told I couldn't use it because of that. That should have been communicated upfront, not after the service was already done. Overall, this was a frustrating and disappointing visit. I won't be returning, and I strongly recommend confirming payment options especially gift cards, before getting any services. read more
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More info about @ Nails
1519 Froom Ranch Way
San Luis Obispo, CA 93405
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(805) 543-2268
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